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Ticketing Manager Jobs in Virginia (NOW HIRING)

Echo IT Solutions

Program Manager

Richmond, VA · On-site

... Ticketing System. • Provide expert level support services to employees for hardware and software ... Manage broadcasts and communications statewide regarding IT actions from VDOT and VITA that effect ...

Agile Defense

Cyber Threat Intelligence Lead (CBP)

Reston, VA · On-site

$115K - $156K/yr

... cyber ticketing management. JOB DUTIES AND RESPONSIBILITIES Directs the collection, analysis, production, and integration of cyber threat intelligence into CSOC detection and response workflows.

blackapple

Configuration Manager

Mclean, VA · On-site

Configuration Manager Location : Mclean, VA Required Skills: Expertise in Maven Scripting and ... Experience with Remedy ticketing system for opening CRQ and WO. Excellent communication and ...

MANTECH

Project Close Out Manager

Chantilly, VA · On-site

The Project Close Out Manager also manages the project assignment queue, ensuring projects are ... Direct knowledge of the customer's operational environment, including ticketing systems ...

MANTECH

Project Close Out Manager

Chantilly, VA · On-site

The Project Close Out Manager also manages the project assignment queue, ensuring projects are ... Direct knowledge of the customer's operational environment, including ticketing systems ...

Alexton Incorporated

Facilities Manager

Lorton, VA · On-site

The Facilities Manager will manage maintenance scheduling and workload management using the required ticketing reporting tools. Maintenance staff is coordinated to ensure reliability of building ...

MANTECH

Project Close Out Manager

Chantilly, VA · On-site

The Project Close Out Manager also manages the project assignment queue, ensuring projects are ... Direct knowledge of the customer's operational environment, including ticketing systems ...

ValidaTek, Inc.

User Support Manager

Quantico, VA · On-site

$90K - $125K/hr

Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.

ValidaTek

User Support Manager

Quantico, VA · On-site

Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.

ASM Research

Service Desk Manager

Lorton, VA · On-site

Manage the Help Desk's ticketing system configuration, workflows, and reporting. * Collaborate with Network, Security, and Systems teams on incident/problem management and IT projects. * Identify ...

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Showing results 21-40

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Virginia

Ticketing Manager information

See Virginia salary details

$33.2K

$105.7K

$179.4K

How much do ticketing manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for ticketing manager in Virginia is $105,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What is the role of a Ticketing Manager?

A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.

What are the most commonly searched types of Ticketing jobs in Virginia?

The most popular types of Ticketing jobs in Virginia are:

What are popular job titles related to Ticketing Manager jobs in Virginia?

For Ticketing Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ticketing Manager jobs in Virginia look for?

The top searched job categories for Ticketing Manager jobs in Virginia are:

What cities in Virginia are hiring for Ticketing Manager jobs?

Cities in Virginia with the most Ticketing Manager job openings:

Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $105,724 per year, or $50.8 per hour.

Network Management Support Professionals

Management Applications, Inc.

Reston, VA • On-site

Full-time

Re-posted 20 days ago

Key responsibilities

  • Monitor and alert on edge routers, firewalls, voice gateways, and servers at various locations.

  • Manage and coordinate scheduled maintenance and emergency repairs for network equipment.

  • Back up network equipment configurations and provide backup files to the Director of Enterprise Services.

Job description

Network Management Support Professionals Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high level IT professionals to support a contract serving Virginia Area Community Colleges. These services will include the management, monitoring and alerting on edge routers, firewalls, voice gateways and servers at varying VA locations. Background The private WAN connects multiple colleges

The WAN peers with the commodity Internet via 10 Gigabit connections located in Ashburn and Richmond. The majority of these circuits connect at speeds of 100 Mbps to 300 Mbps and are in the process of being upgraded to 300 Mbps, 500 Mbps and gigabit speeds. In the near future, all of these primary circuits will be backed up with a smaller secondary circuit (40 Mbps - 100 Mbps) from a different provider for redundancy.

The routers are all Cisco 1001X models and include Cisco Prime. WAN services are delivered by Cox, LUMOS, Comcast and Verizon. **Please do not apply to this advertisement if you do not have experience in the below areas.

Responsibilities and Experience Preferred Experience: Network Operations Center or Remote Monitoring Experience, Cisco Product Experience and College/University Experience. Three Tiers of Managed Service: Monitoring and Alerts, Remote Monitoring and Management and Full Remote Management 24/7/365 monitoring and alerting from an NOC. Trouble Ticketing System TeamDynamix to manage the enterprise ticketing/request system and to document problem communication and escalation processes.

Maintenance Coordination WAN is the main communication channel for critical applications and services. Maintenance is normally scheduled/performed during late night or very early morning hours. All non-emergency maintenance must be scheduled at least 10 business days in advance to provide end users adequate notice and make sure service interruptions are kept to a minimum.

All maintenance must be pre-approved by the campus CIO or their designee. VCCS Network Monitoring System Traverse and Cacti are used for monitoring. Colleges are encouraged to open edge devices to System Office monitoring which will require further configuration to automate alarms and notices allowing for complete monitoring of all edge devices on the network.

Backup Services Responsible for backing up all network equipment and providing the files to the Director of Enterprise Services as needed. Change Management and Release Management Responsible Change and Release Management processes. Follow and log the processes so that stakeholders are kept updated as needed.

Education and Certification Requirements Four-year degrees preferred. Will consider AS, AAS and no degrees should the applicant have high-level job experience. Applicants with Cisco, CompTia and other well-known IT Certifications are preferred.

Job Application Instructions: Those that do not fit with the requirements provided above need not apply. To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements

Please also list all Certifications and Education within your resume.

Apply