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Remote Ticketing Jobs in Virginia (NOW HIRING)

QCi

Hoboken, NJ or Remote with Travel Division : Revenue Department: Customer Success About Us: Quantum ... Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing ...

Framework

Royalty Administrator, Temporary

Arlington, VA · On-site +1

$30 - $34/hr

Remote (Must align with US East Coast hours) Job Type: Temporary / Contract About the Role Are you ... Use cross-functional ticketing systems (like Jira) to track, manage, and complete tasks on time.

New

Framework

Royalty Administrator, Temporary

Arlington, VA · On-site +1

$30 - $34/hr

Remote (Must align with US East Coast hours) Job Type: Temporary / Contract About the Role Are you ... Use cross-functional ticketing systems (like Jira) to track, manage, and complete tasks on time.

New

Maximus

Junior ICAM System Administrator

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

This position is remote. The Jr. ICAM System Administrator provides entry-level operational support ... with actions tracked in a ticketing or audit system. - Hands-on experience supporting ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Maintain operational documentation, ticketing procedures, user guides, tutorials, Confluence pages ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Maintain operational documentation, ticketing procedures, user guides, tutorials, Confluence pages ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Maintain operational documentation, ticketing procedures, user guides, tutorials, Confluence pages ...

Maximus

Junior Security Engineer

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...

MAG Aerospace

Endpoint Engineer

Fairfax, VA · Remote

$120K - $150K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Administer and support RMM tools (such as NinjaOne) for monitoring, remote support, automation, and ... Experience using ServiceNow or another enterprise ITSM platform for ticketing and workflow ...

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Remote Ticketing information

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Virginia?

The most popular types of Ticketing jobs in Virginia are:

What are popular job titles related to Remote Ticketing jobs in Virginia?

For Remote Ticketing jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Virginia look for?

The top searched job categories for Remote Ticketing jobs in Virginia are:

What cities in Virginia are hiring for Remote Ticketing jobs?

Cities in Virginia with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, 8% Part Time, 8% Temporary, and 8% Contract. Highlights an 100% Remote job distribution.

Solutions Sales Engineer (Remote)

Quantum Computing Inc.

Arlington, VA • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

Job Title
Solutions Sales Engineer
Job Description
Location: Hoboken, NJ or Remote with Travel
Division: Revenue
Department: Customer Success
About Us:
Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. QCi products are designed to operate at room temperature and low power at an affordable cost. The Company's portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications.
Position Description:
The Senior Solutions Sales Engineer is a high-impact, customer-facing role responsible for driving both technical adoption and revenue growth. This role blends solutions engineering, sales engineering, product expertise, Python prototyping, and hands-on deployments for QCi's quantum and quantum-inspired computing platforms.
You will support the full customer lifecycle: pre-sales discovery, demos, proof-of-concepts, deployment, onboarding, troubleshooting, and long-term adoption. You should be equally comfortable designing technical solutions, presenting to customers, and rolling up your sleeves during on-site installs for multi-day engagements. Ideal for someone who thrives in emerging technology, enjoys field work and collaboration, and can translate complex quantum concepts into practical business value.
Duties and Responsibilities:
  • Serve as the primary customer-facing technical lead, handling discovery, demos, support, and ongoing guidance.
  • Review, triage, and route support tickets while maintaining clear communication with customers and internal teams.
  • Develop Python-based proofs-of-concept to validate use cases and demonstrate platform capabilities.
  • Lead on-site deployments, integrations, and user onboarding (including multi-day customer visits).
  • Translate quantum and reservoir computing concepts into practical business value for diverse audiences.
  • Support the sales cycle through technical discovery, demos, solution design, and proposal inputs.
  • Represent QCi at conferences and events by delivering live demos and engaging prospects.
  • Capture customer feedback and insights to inform product improvements, documentation, and internal workflows.
  • Collaborate cross-functionally with Sales, Engineering, Product, Data Science, and Marketing to deliver tailored solutions and aligned customer experiences.

Required Skills and Experience:
  • Bachelor's degree in Computer Science, Engineering, Physics, Applied Mathematics, Information Technology, Natural Sciences, or related technical/business field.
  • Master's degree or quantum/AI focus preferred.
  • 5-8+ years in customer-facing technical roles (Solutions Engineering, Sales Engineering, Technical Account Management, Customer Success Engineering, Application Engineering).
  • Strong track record supporting sales cycles, delivering demos, and enabling technical decision-making.
  • Advanced Python proficiency, including scripting, prototyping, data libraries (pandas, numpy), and experience supporting embedded software or internal tools.
  • Understanding of resource access, system permissions, APIs, and basic architecture principles.
  • Experience in on-site deployments, system integrations, hardware/software configuration, and troubleshooting.
  • Confident public speaker capable of representing QCi at industry events and customer briefings.
  • Excellent written/verbal communication and the ability to break down complex concepts for any audience.
  • Strong organization, prioritization, and problem-solving skills in fast-moving environments.
  • Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing systems.
  • Willingness to travel 30-50%, including multi-day onsite customer engagements (3-5 days).

Apply