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Remote Ticketing Jobs in Virginia (NOW HIRING)

This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...

CIC Analyst

VA · On-site +1

General information Job Posting Title CIC Analyst Date Monday, June 8, 2026 City Remote Country ... ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and ...

This is a hybrid-remote role with approximately 5% on-site work at client sites throughout the US ... Document actions taken, results observed, and evidence of completion in the ticketing system

Use Government-approved ticketing system to track and provide completion status for all installs ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

This is a hybrid-remote role with approximately 5% on-site work at client sites throughout the US ... Document actions taken, results observed, and evidence of completion in the ticketing system

This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Proficiency with productivity tools including Microsoft Office, Google Workspace, and ticketing ...

Ticketing system experience Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training ...

Ticketing system experience Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training ...

This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...

This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...

This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...

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Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Virginia? The most popular types of Ticketing jobs in Virginia are:
What cities in Virginia are hiring for Remote Ticketing jobs? Cities in Virginia with the most Remote Ticketing job openings:
Infographic showing various Remote Ticketing job openings in Virginia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Junior Security Engineer

Junior Security Engineer

Maximus

VA • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago


Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 291 frontline employees who took The Breakroom Quiz

243rd of 437 rated business services


Job description

General information
Job Posting Title
Junior Security Engineer
Date
Wednesday, June 3, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.
The Junior Security Engineer supports 24x7 enterprise cybersecurity operations by monitoring security tools, performing initial incident triage, and assisting with containment, vulnerability management, and compliance activities. The role works under senior guidance to execute defined cyber actions, maintain incident documentation, support POA&M and ISVM tracking, and assist with patching, testing, and spill response. The position requires familiarity with security operations processes, cloud and infrastructure fundamentals, and the ability to follow established runbooks in a high-availability operational environment.
This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.
Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.
This is a remote position.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS055, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide 24x7x365 support for enterprise cybersecurity operations, assisting with execution of directed cyber actions under senior guidance.
- Perform basic containment activities, including access changes, application removal, configuration updates, and allow/block list management following established procedures.
- Support vulnerability management activities, including scanning coordination, remediation tracking, and compliance support.
- Assist with implementation and tracking of ISVM-related requirements, ensuring timely remediation and reporting of vulnerabilities.
- Contribute to POA&M tracking activities, supporting remediation efforts and preparation of recurring cybersecurity scorecard data.
- Monitor security tools and alerts, performing initial triage and escalating issues in accordance with defined processes.
- Maintain and update incident records, documentation, and runbooks to support auditability and knowledge management.
- Support testing and validation activities related to patching, upgrades, configuration changes, and cyber actions.
- Assist with spill response activities and follow established procedures to support containment and recovery efforts.
- Provide support across enterprise platforms including cloud environments, operating systems, databases, and network/security infrastructure.
Job-Specific Minimum Requirements:
- 1+ years of experience in cybersecurity operations, security governance, or enterprise security program support
- Experience supporting cybersecurity operations, vulnerability management, or IT security functions.
- Familiarity with basic incident response and containment procedures.
- Understanding of vulnerability management processes and compliance requirements (e.g., scanning, remediation tracking).
- Experience working with security tools, monitoring systems, or ticketing platforms.
- Ability to follow standard operating procedures and security runbooks.
- Experience supporting documentation, incident tracking, and compliance reporting activities.
- Basic understanding of cloud (AWS/Azure), operating systems, and network security concepts.
- Ability to work in a 24/7 operational environment with defined escalation procedures.
- Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Preferred Skills and Qualifications:
- Familiarity supporting large-scale enterprise security operations environments
- Familiarity with risk management, POA&M governance, and compliance frameworks
- Experience coordinating with security operations centers and external security organizations
- Basic knowledge of ITIL-based incident and change management processes
- Some reporting, metrics, and dashboard development experience
- Ability to work in cross-functional high-visibility environments
- Strong communication skills
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS055, T1, Band 4
#TSTECH #HotJobs0609LI #HotJobs0609FB #HotJobs0609X #HotJobs0609TH #TrendingJobs #c0rejobs #CoreTech
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
40,000.00
Maximum Salary
$
65,000.00

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