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Remote Ticketing Jobs in Virginia (NOW HIRING)

Transport Engineer

Arlington, VA · On-site +1

$48K - $125K/yr

Use Government-approved ticketing system to track and provide completion status for all installs ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Proficiency with productivity tools including Microsoft Office, Google Workspace, and ticketing ...

Develop service management frameworks including incident management, change management, ticketing ... Knowledge of security, remote management, access controls, governance, and compliance requirements ...

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details ...

Salesforce QA Engineer (Public Trust)

Reston, VA · Remote

$57.75 - $76.50/hr

Remote work is authorized. Must support US Eastern time zone working hours. *If you accept this ... Experience supporting release management portals, helpdesk/ticketing platforms, ServiceNow, Jira ...

Risk Analyst

Richmond, VA · On-site +1

$87K - $110K/yr

Deerfield, IL | Remote Department: Corporate Services Overview At Alera Group, our corporate teams ... Experience working with GRC, ticketing, identity governance, or third-party risk management ...

$15.75 - $19.75/hr

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...

Showing results 21-40

Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are the most commonly searched types of Ticketing jobs in Virginia?

The most popular types of Ticketing jobs in Virginia are:

What job categories do people searching Remote Ticketing jobs in Virginia look for?

The top searched job categories for Remote Ticketing jobs in Virginia are:

What cities in Virginia are hiring for Remote Ticketing jobs?

Cities in Virginia with the most Remote Ticketing job openings:

Infographic showing various Remote Ticketing job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, 8% Part Time, 8% Temporary, and 8% Contract. Highlights an 100% Remote job distribution.

Transport Engineer

TekSynap

Arlington, VA • On-site, Remote

$48K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 hours ago


TekSynap rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services


Job description

Responsibilities & Qualifications
RESPONSIBILITIES
  • Responsible for overseeing all activities related to the installation, maintenance, coordination, and management of the infrastructure.
  • Perform installation activities including operation, maintenance, and sustaining engineering related to cable trays, copper, coax, fiber, and associated elements.
  • Ensure compliance with ANSI/TIA/EIA standards and uphold industry best practices.
  • Provide infrastructure maintenance and clean-up for all Telecommunications Rooms at designated locations.
  • Conduct on-site surveys, develop maintenance plans, and ensure adherence to standards.
  • Use Government-approved ticketing system to track and provide completion status for all installs, surveys, moves, adds, and changes.
  • Perform QA before equipment/installation is released for customer connectivity.
  • Maintain detailed configuration "as-built" drawings supporting survey findings.
  • Provide support to break-fix support personnel for emergency and non-emergency incidents and ensure timely restoration.

REQUIRED QUALIFICATIONS
  • Experience:
    • 3+ years of experience in the field of network engineering or a related area.
  • Certifications:
    • CompTIA Security + CE
    • Computing Environment Certification (one of the following):
      • Cisco Certified Network Associate (CCNA)
      • Cisco Certified Network Professional (CCNP)
  • Clearance:
    • Must possess a Top Secret/SCI clearance

Overview
We are seeking a Transport Engineer to join our team supporting DISA JSP ETM in Arlington, VA.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.TekSynap.com.
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Location: Remote
  • Type of environment: Remote
  • Noise level: Medium
  • Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
  • Amount of Travel: 10-20%

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Top Secret/SCI clearance
WAGE INFORMATION
Target salary range: $48,000 - $125,000. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.

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