Junior Security Engineer
VA · On-site +1
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
VA · On-site +1
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
VA · On-site +1
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
Front Royal, VA · On-site +1
$95K - $131K/yr
This role is REMOTE but MUST BE LOCAL TO AREA due to on site needs. This position requires frequent ... IT ticketing systems such as HEAT, TrackIT, Magic, Remedy, Peregrine, or HELIX * Experience ...
Front Royal, VA · On-site +1
$95K - $131K/yr
This role is REMOTE but MUST BE LOCAL TO AREA due to on site needs. This position requires frequent ... IT ticketing systems such as HEAT, TrackIT, Magic, Remedy, Peregrine, or HELIX * Experience ...
VA · On-site +1
General information Job Posting Title CIC Analyst Date Monday, June 8, 2026 City Remote Country ... ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and ...
VA · On-site +1
General information Job Posting Title CIC Analyst Date Monday, June 8, 2026 City Remote Country ... ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and ...
This role is largely responsible for providing remote customer support for Federal Government ... Enterprise ticketing application experience - BMC Remedy Service Management experience preferred
This role is largely responsible for providing remote customer support for Federal Government ... Enterprise ticketing application experience - BMC Remedy Service Management experience preferred
Richmond, VA · Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Richmond, VA · Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Mclean, VA · On-site +1
This is a hybrid-remote role with approximately 5% on-site work at client sites throughout the US ... Document actions taken, results observed, and evidence of completion in the ticketing system
Mclean, VA · On-site +1
This is a hybrid-remote role with approximately 5% on-site work at client sites throughout the US ... Document actions taken, results observed, and evidence of completion in the ticketing system
Arlington, VA · On-site +1
Use Government-approved ticketing system to track and provide completion status for all installs ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...
Arlington, VA · On-site +1
Use Government-approved ticketing system to track and provide completion status for all installs ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...
Rosslyn, VA · Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Rosslyn, VA · Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Mclean, VA · On-site +1
This is a hybrid-remote role with approximately 5% on-site work at client sites throughout the US ... Document actions taken, results observed, and evidence of completion in the ticketing system
Mclean, VA · On-site +1
This is a hybrid-remote role with approximately 5% on-site work at client sites throughout the US ... Document actions taken, results observed, and evidence of completion in the ticketing system
Mclean, VA · Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
Mclean, VA · Remote
BeyondTrust for privileged secure remote access management * Familiarity with other vendor tools such as Cisco (network security), ServiceNow (ticketing and workflow integration), Splunk (SIEM/log ...
This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Proficiency with productivity tools including Microsoft Office, Google Workspace, and ticketing ...
This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Proficiency with productivity tools including Microsoft Office, Google Workspace, and ticketing ...
Herndon, VA · Remote
$62.50 - $77/hr
Experience with incident management and ticketing systems. * Experience troubleshooting issues and ... All work must be performed within the United States (remote access from foreign locations is not ...
Quick apply
Herndon, VA · Remote
$62.50 - $77/hr
Experience with incident management and ticketing systems. * Experience troubleshooting issues and ... All work must be performed within the United States (remote access from foreign locations is not ...
Herndon, VA · Remote
$62.50 - $77/hr
Experience with incident management and ticketing systems. * Experience troubleshooting issues and ... All work must be performed within the United States (remote access from foreign locations is not ...
Herndon, VA · Remote
$62.50 - $77/hr
Experience with incident management and ticketing systems. * Experience troubleshooting issues and ... All work must be performed within the United States (remote access from foreign locations is not ...
Ticketing system experience Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training ...
Ticketing system experience Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training ...
Mclean, VA · On-site +1
Ticketing system experience Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training ...
Mclean, VA · On-site +1
Ticketing system experience Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training ...
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ... ticketing platforms. - Ability to follow standard operating procedures and security runbooks ...
Williamsburg, VA · Remote
$14.25 - $18/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Williamsburg, VA · Remote
$14.25 - $18/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Richmond, VA · Remote
$15.50 - $19.50/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Richmond, VA · Remote
$15.50 - $19.50/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

Full-time
Medical, Life, Retirement, PTO
Posted 2 days ago
6.9
Based on 291 frontline employees who took The Breakroom Quiz
243rd of 437 rated business services