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Ticket Support Jobs in Colorado (NOW HIRING)

Vail Mountain

Lead Ticket Checker

Vail, CO

$21.92/hr

Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse. * Monitor daily job performance of the team, as well as provide and document coaching and ...

Vail Mountain

Lead Ticket Checker

Vail, CO

$21.92 - $29.22/hr

Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse. * Monitor daily job performance of the team, as well as provide and document coaching and ...

Livenation

Box Office Seller

Denver, CO

Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... New parent programs & support including caregiver leave and baby bonus, infertility support

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

... support, following ticket to resolution. • Responsible for entering all time and expenses in ConnectWise as they occur. • Enter all work as service tickets in ConnectWise. • Understand ...

Trivium

High-ticket Closer

Denver, CO · Remote

$250K/yr

... support the close Handle objections and close decisively Manage follow-ups, pipeline, and deal ... ticket closing experience ($5K+) (3+ years of experience) Agency, SaaS, or digital marketing ...

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All JobsTicket Support JobsTicket Support Jobs in Colorado

Ticket Support information

See Colorado salary details

$13

$26

$44

How much do ticket support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ticket support in Colorado is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket support, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What is a ticket support?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the common challenges faced in a ticket support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in Colorado? The most popular types of Ticket Support jobs in Colorado are:
What are popular job titles related to Ticket Support jobs in Colorado? For Ticket Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Ticket Support jobs in Colorado look for? The top searched job categories for Ticket Support jobs in Colorado are:
Ticket Support jobs near you
Infographic showing various Ticket Support job openings in Colorado as of August 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $54,743 per year, or $26.3 per hour.

Lead Ticket Checker

Beaver Creek Ski Resort

Beaver Creek, CO

$21.92/hr

Full-time

Retirement

Posted 26 days ago

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:    

As a Ticket Checker Lead, you will help provide an experience of a lifetime for our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail-oriented.  The ideal candidate should enjoy working outdoors in alpine weather conditions.  

Job Specifications: 

  • Starting Wage: $21.92/hr - $29.22/hr   

  • Employment Type: Winter Seasonal 2026/2027   

  • Shift Type: Full Time hours available  

  • Minimum Age: At least 18 years of age   

  • Housing Availability: Yes  

Job Responsibilities:   

  • Supervise the daily operations and safety of the scanning department.  

  • Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.  

  • Monitor daily job performance of the team, as well as provide and document coaching and discipline.  

  • Monitor staffing levels, and make adjustments as needed.  

  • Report and staff safety incidents to the manager immediately.  

  • Plan and assist with orientations, trainings, and payroll  

  • Perform audits to track the performance of the scanning team.  

  • Work with the lift operations team to ensure efficiency of maze set ups.  

  • Other duties as assigned  

Job Requirements:  

  • Excellent communication skills (English) and ability to present information in group settings.  

  • Ability to lead others.  

  • Intermediate or above skiing and riding skills  

  • Willing and able to work outdoors in all alpine weather conditions.  

  • Ability to stand for the entire shift.  

  • Ability to multi-task and make solid decisions.  

  • Proficiency with Microsoft Office.  

  • Willingness to learn company computer applications. 

The expected pay range is $21.92/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  515367
Reference Date: 07/14/2026 
Job Code Function: Scanning  

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