ZipRecruiter

Log In

1

Ticket Sales Jobs in Riverside, CA (NOW HIRING)

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc ...

Anaheim Ducks

CRM Analyst

Anaheim, CA

$84K - $94K/yr

This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc ...

Fairplex

Admissions Supervisor

Pomona, CA · On-site

$22.50/hr

Supervise the efficiency of all ticket sales and transaction processing * Will assist with resolving computer issues * Will assist with Pre-Fair set up * Will assist with the hiring of Admissions ...

Express Employment

Event Staff

Santa Ana, CA

$20/hr

Ticket Seller * Parking Spotter * Event Assistant * Show Runner * Exhibitor Check-In Greeter Requirements * Must be 18 or older * Reliable and punctual * Comfortable standing for long periods * Able ...

Livenation

VIP Host- HOB Anaheim

Anaheim, CA

VIP Hosts will handle the sale from pitch, payment processing, to experience fulfillment. * Check In, Escort, and Assist VIP Clientele throughout their venue visit ensuring all clients have a VIP ...

Learfield

Marketing Automation Specialist

Irvine, CA

$70K - $75K/yr

Strong proficiency in marketing strategy with an emphasis on driving ticket sales and donor engagement * Communication & Collaboration: Professional, personable, and positive in all interactions; an ...

Paciolan

Marketing Automation Specialist

Irvine, CA

$70K - $75K/yr

Strong proficiency in marketing strategy with an emphasis on driving ticket sales and donor engagement * Communication & Collaboration: Professional, personable, and positive in all interactions; an ...

Learfield

Marketing Automation Specialist

Irvine, CA · On-site

$70K - $75K/yr

Strong proficiency in marketing strategy with an emphasis on driving ticket sales and donor engagement * Communication & Collaboration: Professional, personable, and positive in all interactions; an ...

previous pagenext page

Showing results 21-40

All JobsTicket Sales JobsTicket Sales Jobs in Riverside, CA

Ticket Sales information

What are some common challenges faced by ticket sales representatives, and how can they be addressed?

Ticket sales representatives often encounter challenges such as meeting sales targets during slow seasons, handling high volumes of customer inquiries, and managing last-minute ticket requests. To address these issues, strong communication skills, effective time management, and familiarity with ticketing software are essential. Collaborating closely with marketing teams to promote events and utilizing customer relationship management tools can also help boost sales and improve customer satisfaction.

What is the difference between Ticket Sales vs Box Office Associate?

AspectTicket SalesBox Office Associate
CredentialsBasic sales skills, customer service experienceCustomer service, cash handling, basic sales skills
Work EnvironmentEvent venues, online platforms, call centersBox office counters, event venues
Employer & IndustryEvent organizers, theaters, sports arenasTheaters, concert halls, sports venues
Search & Comparison IntentUnderstanding sales roles, job requirementsCustomer service roles, ticketing positions

Ticket Sales and Box Office Associate roles both involve selling tickets and providing customer service at events. While Ticket Sales often emphasizes online or phone sales, Box Office Associates typically work directly at the venue's ticket counter. Both roles require strong communication skills and familiarity with ticketing systems, but Box Office Associates usually handle cash transactions and in-person inquiries more frequently.

What is a ticket sales job?

Ticket sales jobs involve selling tickets for events such as concerts, sports games, theater performances, or travel (like airline or train tickets). People in these roles assist customers with purchasing tickets, answer questions about availability and pricing, and often use specialized software or point-of-sale systems. Strong communication and customer service skills are important, as ticket sales representatives often interact directly with the public. These jobs can be found at venues, box offices, online platforms, or through call centers.

What are the key skills and qualifications needed to thrive as a ticket sales representative?

To thrive as a Ticket Sales Representative, you need strong customer service abilities, sales acumen, and often a high school diploma or equivalent. Familiarity with ticketing software such as Ticketmaster or Eventbrite, as well as basic point-of-sale (POS) systems, is typically required. Excellent communication, problem-solving skills, and a positive attitude help you build rapport with customers and resolve issues efficiently. These skills ensure efficient ticket processing, satisfied customers, and maximized sales for events or venues.

How much can you make in ticket sales?

Ticket sales roles typically earn a base salary plus commissions or bonuses based on sales performance. Earnings can range from around $30,000 to over $70,000 annually, depending on experience, sales volume, and the organization. Successful ticket sales professionals often develop strong customer service and sales skills to maximize income.

What are the most commonly searched types of Ticket Sales jobs in Riverside, CA?

The most popular types of Ticket Sales jobs in Riverside, CA are:

What are popular job titles related to Ticket Sales jobs in Riverside, CA?

For Ticket Sales jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Ticket Sales jobs in Riverside, CA look for?

The top searched job categories for Ticket Sales jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Ticket Sales jobs?

Cities near Riverside, CA with the most Ticket Sales job openings:

Ticket Sales jobs near you
Infographic showing various Ticket Sales job openings in Riverside, CA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

CRM Analyst

OC Sports and Entertainment

Anaheim, CA • On-site

$84K - $94K/yr

Full-time

Re-posted 13 days ago

Job description

A great experience starts with you!
Join our team to help create and develop the future of live entertainment and sports in Orange County!
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision: We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title:
CRM Analyst
Pay Details:
The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket operations, premium sales and service, and sponsorship by providing CRM customization and optimization across ad hoc reporting/analysis, sales campaign and lead creation, and data structure support within the CRM system, Salesforce. This role also provides quantitative analysis and data-driven insights on subjects including, but not limited to, prospect acquisition, customer lead scoring, market segmentation, customer retention, and ongoing lead campaigns that support business initiatives.
Responsibilities
  • Work closely with the OCSE CRM Product Owner to maintain and optimize the CRM system, Salesforce, to provide a practical and customized user experience for Anaheim Ducks CRM users
  • Monitor and maintain customer data quality and data hygiene, and provide database quality control
  • Analyze fan, ticketing, and customer behavior data to identify trends and revenue opportunities
  • Develop audience segmentation strategies for season ticket members, partial plan holders, single-game buyers, premium clients, sponsors, and prospect
  • Monitor customer lifecycle metrics, including acquisition, retention, renewal, engagement, and churn
  • Create dashboards and reports that track key business performance indicators such as renewal rates, lead conversion rates, attendance metrics, and related measures
  • Identify and address data inconsistencies across platforms
  • Lead sales campaign tracking, creation of sales leads, scrubbing, distribution, and upsell opportunities
  • Measure campaign performance and provide recommendations for optimization
  • Support lead scoring models and customer propensity analyses
  • Provide insights on ticket purchasing behavior, attendance patterns, and fan engagement
  • Analyze information needs of multiple users to assist in report specifications
  • Support database applications, including procedures, modules, functions, automated events, and customized forms and reports as needed
  • Investigate and resolve data and reporting inconsistencies
  • Develop and implement workflows, data entry, collection, and reporting procedures
  • Analyze fan-related data as it relates to demographics, psychographics, behavior, and historical trends
  • Facilitate customer data acquisition from a variety of data sources and integrate it into a defined customer journey
  • Troubleshoot CRM-related issues and work with users to ensure systems meet individual team needs
  • Provide dashboard creation support as needed for the enterprise sports vertical, including the San Diego Gulls
  • Assist with campaign management for the San Diego Gulls
  • Provide general CRM-related support for the San Diego Gulls as needed
  • Perform ad hoc analysis as needed
  • Perform other duties as assigned

Qualifications
  • Bachelor's degree, preferably in Business, Mathematics, Statistics, Information Systems, or a related field
  • At least 3-4 years of experience working with a CRM system, preferably Salesforce
  • At least 2 years of experience working with complex databases, troubleshooting problems, analyzing information and data, designing queries and reports, and creating operational policies and procedures preferred
  • Experience with Power BI as a data visualization tool
  • Experience working in a data warehouse environment and/or with relational databases
  • Python experience is a plus
  • Elevated knowledge of document management processes and software
  • Complete understanding of how to create, implement, and maintain data file structures
  • Strong SQL skills for data extraction and analysis
  • Strong quantitative and statistical modeling skills with the ability to translate findings to all levels of the organization
  • Strong organizational, time management, and project management skills with a demonstrated ability to work both independently and within a team environment
  • Strong written and oral presentation skills
  • Strong problem-solving, communication, and negotiation skills
  • Able to meet deadlines without compromising accuracy, product quality, or attention to detail

Technology Capabilities
  • Power BI and Tableau
  • Ticketmaster Archtics or other ticketing databases
  • Database software such as Microsoft SQL Server and Azure
  • Advanced Microsoft Office applications, including Excel

Knowledge, Skills and Experience
Education - Bachelor's Degree
Experience Required - 3+ Years
This position is on-site.
Company:
Anaheim Ducks Hockey Club, LLC
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of OCVIBE!

Apply