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Ticket Sales Associate Jobs in Indiana (NOW HIRING)

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Ticket Sales Associate information

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$16

$31

How much do ticket sales associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ticket sales associate in Indiana is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $17.40 per hour, depending on experience, location, and employer.

What does a ticket sales associate do?

A Ticket Sales Associate is responsible for selling tickets to events, such as concerts, sporting games, theater performances, or attractions. They assist customers with purchasing tickets, answer questions about event details, and may handle refunds or exchanges. Ticket Sales Associates also process payments, provide customer service, and may help with resolving ticketing issues or troubleshooting problems. Their role is essential in ensuring a smooth and positive ticket-buying experience for customers.

What are the key skills and qualifications needed to thrive as a ticket sales associate?

To thrive as a Ticket Sales Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and payment processing tools is commonly required. Outstanding communication, patience, and problem-solving abilities help associates manage customer inquiries and resolve issues effectively. These skills are crucial for ensuring smooth sales transactions, positive guest experiences, and maintaining accurate sales records.

What are some common challenges faced by ticket sales associates, and how can they be addressed?

Ticket Sales Associates often encounter challenges such as handling high customer volumes during peak event times and resolving last-minute ticketing issues. Staying calm under pressure, using effective communication, and being familiar with the ticketing system can help address these situations. Collaborating closely with team members and supervisors also ensures quick problem-solving and a positive customer experience. Continuous learning about events and policies can further reduce stress and improve performance in this fast-paced environment.

What is the difference between Ticket Sales Associate vs Box Office Assistant?

AspectTicket Sales AssociateBox Office Assistant
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; familiarity with ticketing systems
Work EnvironmentEvent venues, theaters, sports arenasBox office areas, theaters, concert halls
Employer & IndustryEntertainment, sports, arts organizationsPerforming arts, sports venues, event centers
Common Search & ComparisonTicket Sales Associate vs Box Office Assistant

Both roles involve selling tickets and assisting customers at entertainment venues. While Ticket Sales Associates often focus on customer service and sales at various events, Box Office Assistants typically handle ticketing operations directly at the box office, including managing ticket inventory and processing transactions. The roles are similar in environment and skills required, but the Box Office Assistant may have more administrative responsibilities.

What are the most commonly searched types of Ticket Sales jobs in Indiana?

The most popular types of Ticket Sales jobs in Indiana are:

What are popular job titles related to Ticket Sales Associate jobs in Indiana?

For Ticket Sales Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticket Sales Associate jobs in Indiana look for?

The top searched job categories for Ticket Sales Associate jobs in Indiana are:

What cities in Indiana are hiring for Ticket Sales Associate jobs?

Cities in Indiana with the most Ticket Sales Associate job openings:

Ticket Sales Associate jobs near you
Infographic showing various Ticket Sales Associate job openings in Indiana as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $34,795 per year, or $16.7 per hour.

Sales Production Associate - Gary - PT

Goodwill Industries

Gary, IN • On-site

$13/hr

Full-time

Posted 8 days ago

Job description

Job Objective:
To provide exceptional customer service to all Goodwill customers while helping to maintain the cleanliness of the Salvage Outlet sales floor and present a positive image of Goodwill to the community. Contribute to the overall smooth operation of a fast-paced retail environment This position reports to the Salvage Outlet Manager who evaluates performance annually.
In addition, embodies the Goodwill Mission to: "Empower people to achieve their most abundant life" and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.
Essential Job Functions:
  • Greet customers warmly, provide excellent customer service, unload donations efficiently, and address customer inquiries promptly to ensure a positive shopping experience.
  • Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
  • Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
  • Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
  • Monitor the store for shoplifting, ticket switching, and unauthorized access to restricted areas.
  • Safely transport tables and materials to and from the sales floor in a timely manner.
  • Sort, prepare, and process salvage materials from various storage units (gaylords, poly carts, tables, and cages) for shipment and warehousing.
  • Uphold cleanliness and housekeeping standards in both warehouse and sales areas.
  • Other duties as assigned by supervisor.

Required Education and Skills:
  • Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
  • Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
  • Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
  • Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
  • Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
  • Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
  • Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
Qualifications:
  • Authorized to work in the United States.
  • Flexible availability.
  • Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
  • Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.

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