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Ticket Operations Jobs in Miami, FL (NOW HIRING)

The Florida Panthers

Coordinator, Ticket Sales

Sunrise, FL · On-site

$18 - $24.50/hr

Organization Overview: The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the

AEG

Coordinator, Ticket Sales

Sunrise, FL · On-site

$17.50 - $24/hr

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Organization Overview: The

Gondola

Event Systems Lead

Miami Gardens, FL · On-site

$80 - $100/hr

# Event Systems Lead## Miami Dolphins • ### @MiamiDolphinsPosted on 8/13/2026 • Full-time## Job DescriptionEvent Systems LeadDepartment: Information TechnologyDirect Supervisor: Sr. Event Systems

AEG

Event Systems Lead

Miami Gardens, FL · On-site

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Event Systems Lead Department:

AEG

Student Assistant - Hurricane Club

Coral Gables, FL · On-site

$14.50 - $18.50/hr

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS GLOBAL Legends Global

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Ticket Operations information

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How much do ticket operations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for ticket operations in Miami, FL is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $25.05 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Miami, FL?

The most popular types of Ticket Operations jobs in Miami, FL are:

What are popular job titles related to Ticket Operations jobs in Miami, FL?

For Ticket Operations jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Miami, FL look for?

The top searched job categories for Ticket Operations jobs in Miami, FL are:

What cities near Miami, FL are hiring for Ticket Operations jobs?

Cities near Miami, FL with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Miami, FL as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,051 per year, or $23.1 per hour.

Membership Service Representative - University of Miami

ASM Global

Coral Gables, FL • On-site

Part-time

Re-posted 19 days ago

ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

146th of 260 rated facilities management

Job description

LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
UNIVERSITY OF MIAMI
The University of Miami is in a long-term partnership with Legends to oversee athletics ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends will engage Hurricanes fans and donors, local and regional South Florida businesses, and national brands with unique and integrated sponsorship, ticketing, and hospitality options.
THE ROLE
The Membership Service Representative will support the Membership Service Manager and the Membership Service Team by providing exceptional customer service to University of Miami season ticket holders and fans. This position assists with customer service issues, season ticket holder renewals, account updates, game day service efforts, and general ticketing support. This role is ideal for a current University of Miami student interested in customer service, ticketing, hospitality, and the sports business. The Membership Service Representative will report to the Membership Service Manager.
ESSENTIAL FUNCTIONS
  • Communicate with and assist season ticket holders across all ticketed sports: Miami Hurricanes Football, Men's Basketball, Women's Basketball, and Baseball.
  • Coordinate and execute service calls, emails, and other touchpoints to current customers.
  • Assist with service efforts on game days, member events, and special events.
  • Effectively use Salesforce to accurately record client interactions, feedback, service issues, and follow-up activity.
  • Assist with administrative ticket functions, including account updates, ticket delivery questions, and general customer support.
  • Support renewal campaigns, onboarding efforts, and other membership service initiatives as directed by the Membership Service Manager.
  • Assist with any special projects or duties as assigned by membership service leadership.
  • Meet daily activity expectations, including calls answered/made, activities completed, and other service-related metrics.

QUALIFICATIONS:
  • Current University of Miami student.
  • Interest in sports management, ticketing, hospitality, or customer service.
  • Strong organizational and communication skills.
  • Ability to work collaboratively in a fast-paced environment.
  • Positive attitude, professionalism, and willingness to represent Legends and the University of Miami at a high level.
  • Willingness to work evenings, weekends, and game days as needed.

COMPENSATION
Part-time role (usually around 25 hours per week); Paid hourly rate
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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