Responsibilities include, but are not limited to:
- Provide operational support to the International Banking Division Team / Division.
- Prepare and Process account opening forms with respective internal departments, including Bank Secrecy Act / Anti Money Laundering.
- Provide operational support by creating, preparing, reviewing and backing up W8 documentation within appropriate set deadlines.
- Perform and process all account maintenance utilizing all resources available.
- Participate in departmental projects.
- Review and enter data information into appropriate databases.
- Retrieve data for team members upon request.
- Follow all policies and procedures and adhere to compliance guidelines.
- Perform other duties as assigned which include serving as a CRA back-up for staff coverage, when needed.
- Participates and supports community events, CRA initiatives, activities and programs.
- Track issues and escalate unresolved issues through proper channels.
Required Skills:
- Ability to manage multiple priorities and meet deadlines in a fast paced environment.
- Strong communication and interpersonal skills.
- Ability to present a confident and professional demeanor.
- Knowledge of general banking practices, regulations, and Valley procedures.
- Knowledge of all Bank products and services.
- Ability to read, analyze, and interpret general business periodicals, reports, professional journals, technical procedures, or governmental regulations.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from groups of managers, customers, and staff.
- Ability to effectively present information in one-on-one and group situations.
- Intermediate PC skills including Microsoft Word, Excel, PowerPoint.
- Highly developed organizational skills and attention to detail.
Required Experience:
- High school diploma or GED and a minimum of 2 years' related experience in Banking.
Preferred Experience:
- Bachelor's degree and Supervisory/Project experience.