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Banking Operations Associate Jobs in Columbus, OH

Russell Tobin

Finance Operations

Columbus, OH · Hybrid

$20/hr

... Operations Associate to join one of our top financial services clients . This is an excellent ... Gain exposure to private banking and wealth management operations . * Build your career foundation ...

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Banking Operations Associate information

See Columbus, OH salary details

$10

$24

$50

How much do banking operations associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for banking operations associate in Columbus, OH is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $28.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by Banking Operations Associates, and how can they be effectively managed?

Banking Operations Associates often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and coordinating across multiple departments to resolve discrepancies. Effective time management, attention to detail, and strong communication skills are essential to navigate these challenges. Additionally, staying updated on compliance policies and leveraging internal resources for support can help associates maintain accuracy and efficiency in a fast-paced environment.

What does a banking operations associate do?

A banking operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as account reconciliation, fraud detection, and customer support to ensure smooth banking operations.

What is the lowest position at a bank?

The lowest position at a bank is typically a teller or bank clerk, responsible for handling customer transactions and basic banking services. These entry-level roles often require minimal experience and serve as a starting point for a banking career, with opportunities for advancement through experience and additional training.

Is bank operations a good career?

Banking operations is a stable career that involves managing daily banking transactions, compliance, and customer account processing. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.

What are Banking Operations Associates?

Banking Operations Associates are professionals who support the daily functions of a bank by processing transactions, ensuring regulatory compliance, and maintaining accurate records. They handle tasks such as account management, reconciliations, data entry, and assisting with audits. Their role is crucial in ensuring efficient and secure banking operations, as they work closely with other departments to resolve issues and improve processes. Banking Operations Associates play a key part in maintaining the integrity and reliability of financial services.

Is operations associate an entry-level job?

A Banking Operations Associate is often considered an entry-level position that typically requires a high school diploma or equivalent, with some roles preferring a bachelor's degree. The role involves tasks such as processing transactions, reconciling accounts, and supporting daily banking operations, making it suitable for candidates with basic financial knowledge and strong attention to detail.

What are the key skills and qualifications needed to thrive as a Banking Operations Associate, and why are they important?

A Banking Operations Associate needs strong analytical abilities, attention to detail, and a solid understanding of banking procedures, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance tools is typically required, along with knowledge of industry regulations. Excellent organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure accurate transaction management, regulatory compliance, and efficient support of daily banking operations.
What job categories do people searching Banking Operations Associate jobs in Columbus, OH look for? The top searched job categories for Banking Operations Associate jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Banking Operations Associate jobs? Cities near Columbus, OH with the most Banking Operations Associate job openings:
Banking Operations Associate jobs near you
Infographic showing various Banking Operations Associate job openings in Columbus, OH as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,388 per year, or $24.7 per hour.
Content Operations Associate - Ask JPMC

Content Operations Associate - Ask JPMC

JP Morgan Chase

Columbus, OH

Full-time

Medical, Retirement

Posted 27 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 469 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that specialists use to answer questions and resolve cases. You'll be involved in the end-to-end lifecycle of content, streamlining production, scheduling, and distribution workflows to ensure quality, consistency and timely delivery.  

You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content. You'll be responsible for ensuring content is AI-ready across a range of topics including pay, benefits, hiring and onboarding.

At the Associate level, demonstrate your proficiency in core content craft and delivery skills, while continuously developing your expertise in these and other design areas. Your work will have an impact on enhancing employee experience and building confidence in our products and services. 

Job responsibilities 

  • Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices. 
  • Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services. 
  • Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines. 
  • Draft clear and concise content to communicate complex concepts effectively. 
  • Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines. 
  • Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy. 

Required qualifications, capabilities, and skills 

  • 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field 
  • Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences 
  • Advanced skills in written and verbal communication, ensuring clarity in all messaging 
  • Highly organized and detail-oriented with project management experience

Preferred qualifications, capabilities, and skills 

  • Proficiency in using content management systems (HTML knowledge is a plus) 
  • Interest and familiarity with AI and LLMs  
  • Ability to manage diverse stakeholder feedback 
  • Experience adhering to style guides and design system guidance 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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