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Ticket Operations Manager Jobs in Boston, MA (NOW HIRING)

LAZ Parking Limited LLC

Senior Facility Manager

Boston, MA · On-site

$75K - $85K/yr

... operations preparation for potential new locations including rate surveys, ticket pulls, etc ... Managing, planning, scheduling, training, and directing the activities of Assistant Managers and ...

LAZ Parking Limited LLC

Senior Facility Manager

Boston, MA · On-site

$75K - $85K/yr

... operations preparation for potential new locations including rate surveys, ticket pulls, etc ... Managing, planning, scheduling, training, and directing the activities of Assistant Managers and ...

LAZ Parking

Valet Manager - Framingham, MA

Framingham, MA · On-site

$65K - $70K/yr

We are redefining parking management and having fun doing it! To support our company's culture of ... operations preparation for potential new locations including rate surveys, ticket pulls, etc ...

Audley Travel

Flight Coordinator

Boston, MA · On-site

$35K - $50K/yr

Reporting to the Operations Manager, the Flight Coordinator will be responsible for providing ... Ticket all published and private tickets * Ensure that all tickets are issued accurately with low ...

Audley Travel

Flight Coordinator

Boston, MA · On-site

$35K - $50K/yr

Reporting to the Operations Manager, the Flight Coordinator will be responsible for providing ... Ticket all published and private tickets * Ensure that all tickets are issued accurately with low ...

Tierpoint

Operations Technician I

Andover, MA · On-site

$19.91 - $29.87/hr

Proactively manage ticket queue for timely request response and completion. Security & Compliance ... Data Center Operations environment. * Shift Work: * Availability for on-call duties and occasional ...

Tierpoint

Operations Technician I

Andover, MA · On-site

$19.91 - $29.87/hr

The Operations Technician II role is ideal for someone who's not only technically skilled but also ... Proactively manage ticket queue for timely request response and completion. Security & Compliance:

Legends Global

Guest Experience Ambassador

Boston, MA · On-site

$16 - $20/hr

This position involves ticket fulfillment, retail operations and assisting with our Magic Memories ... Perform other duties, tasks and responsibilities as assigned by management. Qualifications * High ...

Manifold Bio

Senior Lab Operations Associate

Boston, MA · On-site

Own and manage the Lab Operations ticket queue, ensuring timely resolution or escalation of requests * Coordinate day-to-day laboratory support activities and operational priorities * Facilitate Lab ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Boston, MA

Ticket Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do ticket operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for ticket operations manager in Boston, MA is $68,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Boston, MA? The most popular types of Ticket Operations jobs in Boston, MA are:
What are popular job titles related to Ticket Operations Manager jobs in Boston, MA? For Ticket Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Boston, MA look for? The top searched job categories for Ticket Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Ticket Operations Manager jobs? Cities near Boston, MA with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 58% Full Time, 37% Part Time, and 5% Temporary. Highlights an 84% In-person, 5% Hybrid, and 11% Remote job distribution, with an average salary of $68,935 per year, or $33.1 per hour.

Operations Associate, Jackpocket (PM Shift)

DraftKings, Inc.

Andover, MA • On-site

$19/hr

Full-time

Posted 17 days ago

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
**Earn a $2,000 sign-on bonus after completing 90 days of employment!**
The following full-time shifts are currently available. Shift availability is subject to change based on business needs and hiring activity.
  • 3:00 p.m- 11:00 p.m | Sunday and Monday off
  • 3:00 p.m- 11:00 p.m | Monday and Tuesday off
  • 3:00 p.m- 11:00 p.m | Wednesday and Thursday off

As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an Operations Associate
  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
  • Keep our systems updated with real-time customer order statuses and tracking information.
  • Streamline and organize workflows to meet daily objectives and hit deadlines.
  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
  • Step in to support various operational projects as they arise, contributing to the team's overall success.

What you'll bring
  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
  • Exceptional customer service, communication, and time management skills.
  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AJ2
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

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