... ticket preparation, settlement confirmation oversight, reconciliations, vaulting requests and ad-hoc operational investigations. * Manage physical security registration processes and provide ...
... ticket preparation, settlement confirmation oversight, reconciliations, vaulting requests and ad-hoc operational investigations. * Manage physical security registration processes and provide ...
... Check ticket counts with box office before shift begins Check email and mailbox for current ... management, and staff management Ability to motivate staff, problem solve, lead, delegate ...
... Check ticket counts with box office before shift begins Check email and mailbox for current ... management, and staff management Ability to motivate staff, problem solve, lead, delegate ...
Business Operations Lead
Boston, MA · On-site
Vendor and logistics management. Office space coordination, software contracts, expense approvals ... In the first month, you might be updating a project board, chasing down a dropped support ticket ...
Business Operations Lead
Boston, MA · On-site
Vendor and logistics management. Office space coordination, software contracts, expense approvals ... In the first month, you might be updating a project board, chasing down a dropped support ticket ...
Business Operations Lead
Boston, MA · Remote
$170K - $180K/yr
Vendor and logistics management. Office space coordination, software contracts, expense approvals ... In the first month, you might be updating a project board, chasing down a dropped support ticket ...
Quick apply
Business Operations Lead
Boston, MA · Remote
$170K - $180K/yr
Vendor and logistics management. Office space coordination, software contracts, expense approvals ... In the first month, you might be updating a project board, chasing down a dropped support ticket ...
... ticket preparation, settlement confirmation oversight, reconciliations, vaulting requests and ad-hoc operational investigations. * Manage physical security registration processes and provide ...
Quick apply
... ticket preparation, settlement confirmation oversight, reconciliations, vaulting requests and ad-hoc operational investigations. * Manage physical security registration processes and provide ...
... ticket preparation, settlement confirmation oversight, reconciliations, vaulting requests and ad-hoc operational investigations. * Manage physical security registration processes and provide ...
... ticket preparation, settlement confirmation oversight, reconciliations, vaulting requests and ad-hoc operational investigations. * Manage physical security registration processes and provide ...
You'll lead and mentor two Senior CX Managers, and their team of CX reps, while building scalable ... Data & Systems Ownership * Own CS/CX performance metrics including SLA, NPS, CSAT, ticket ...
You'll lead and mentor two Senior CX Managers, and their team of CX reps, while building scalable ... Data & Systems Ownership * Own CS/CX performance metrics including SLA, NPS, CSAT, ticket ...
Ticket Office Event Day Staff
Foxboro, MA · On-site
$15 - $20/hr
This position will support and assist the Ticket Office with the game day ticket office operations ... Distribute will call and troubleshoot/manage customer expectations when issues arise * Mobile ...
Ticket Office Event Day Staff
Foxboro, MA · On-site
$15 - $20/hr
This position will support and assist the Ticket Office with the game day ticket office operations ... Distribute will call and troubleshoot/manage customer expectations when issues arise * Mobile ...
Ticket Office Event Day Staff
Foxboro, MA · On-site
$15 - $20/hr
This position will support and assist the Ticket Office with the game day ticket office operations ... Distribute will call and troubleshoot/manage customer expectations when issues arise * Mobile ...
Ticket Office Event Day Staff
Foxboro, MA · On-site
$15 - $20/hr
This position will support and assist the Ticket Office with the game day ticket office operations ... Distribute will call and troubleshoot/manage customer expectations when issues arise * Mobile ...
Guest Experience Ambassador
Boston, MA · On-site
$16 - $20/hr
Operations REPORTS TO: Sr. Food, Beverage and Operations Manager FLSA STATUS: Non- Exempt LEGENDS ... Ticket Fulfillment: * Greet guests warmly and provide detailed information about ticket package ...
Guest Experience Ambassador
Boston, MA · On-site
$16 - $20/hr
Operations REPORTS TO: Sr. Food, Beverage and Operations Manager FLSA STATUS: Non- Exempt LEGENDS ... Ticket Fulfillment: * Greet guests warmly and provide detailed information about ticket package ...
Guest Experience Ambassador
Boston, MA · On-site
$16 - $20/hr
Operations REPORTS TO: Sr. Food, Beverage and Operations Manager FLSA STATUS: Non- Exempt LEGENDS ... Ticket Fulfillment: * Greet guests warmly and provide detailed information about ticket package ...
Guest Experience Ambassador
Boston, MA · On-site
$16 - $20/hr
Operations REPORTS TO: Sr. Food, Beverage and Operations Manager FLSA STATUS: Non- Exempt LEGENDS ... Ticket Fulfillment: * Greet guests warmly and provide detailed information about ticket package ...
O&M Analyst
Boston, MA · On-site
... and operational dashboards. Stakeholder & Vendor Management * Collaborate with business users, vendors, architects, PMO teams, and technical staff. * Maintain ticket updates and communications ...
Quick apply
O&M Analyst
Boston, MA · On-site
... and operational dashboards. Stakeholder & Vendor Management * Collaborate with business users, vendors, architects, PMO teams, and technical staff. * Maintain ticket updates and communications ...
High Ticket Sales Director
Boston, MA · On-site
$120K - $250K/yr
Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... operations." The distinction is that while competitors just simply provide the sales talent, we ...
Quick apply
High Ticket Sales Director
Boston, MA · On-site
$120K - $250K/yr
Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... operations." The distinction is that while competitors just simply provide the sales talent, we ...
Retail Media Advertising Technology Director - CVS Media Exchange (CMX)
Wellesley, MA · On-site
$100K - $231K/yr
Establish and oversee support operations, including ticket intake, triage, escalation paths, and SLA management. Serve as the senior escalation point for advertiser, agency, and partner issues ...
Retail Media Advertising Technology Director - CVS Media Exchange (CMX)
Wellesley, MA · On-site
$100K - $231K/yr
Establish and oversee support operations, including ticket intake, triage, escalation paths, and SLA management. Serve as the senior escalation point for advertiser, agency, and partner issues ...
Development Operations Coordinator
Boston, MA · On-site
$65K - $70K/yr
Manage event operations: Handle the data and technical logistics of special events, including managing RSVP tracking, processing ticket sales, and ensuring accurate post-event data entry. Who you are
Development Operations Coordinator
Boston, MA · On-site
$65K - $70K/yr
Manage event operations: Handle the data and technical logistics of special events, including managing RSVP tracking, processing ticket sales, and ensuring accurate post-event data entry. Who you are
Development Operations Coordinator
West Roxbury, MA · On-site
$65K - $70K/yr
Manage event operations: Handle the data and technical logistics of special events, including managing RSVP tracking, processing ticket sales, and ensuring accurate post-event data entry. Who you are
Quick apply
Development Operations Coordinator
West Roxbury, MA · On-site
$65K - $70K/yr
Manage event operations: Handle the data and technical logistics of special events, including managing RSVP tracking, processing ticket sales, and ensuring accurate post-event data entry. Who you are
... Management, and vendor-facing teams to improve user outcomes. Our ideal candidate has strong ... Partner with Vendor Experience Operations to identify high-friction ticket drivers and address them ...
... Management, and vendor-facing teams to improve user outcomes. Our ideal candidate has strong ... Partner with Vendor Experience Operations to identify high-friction ticket drivers and address them ...
... Management, and vendor-facing teams to improve user outcomes. Our ideal candidate has strong ... Partner with Vendor Experience Operations to identify high-friction ticket drivers and address them ...
... Management, and vendor-facing teams to improve user outcomes. Our ideal candidate has strong ... Partner with Vendor Experience Operations to identify high-friction ticket drivers and address them ...
Manage day-to-day service desk operations, including ticket flow, prioritization, and workload distribution * Lead and manage a 4-person team, including performance management, coverage, and ...
Quick apply
Manage day-to-day service desk operations, including ticket flow, prioritization, and workload distribution * Lead and manage a 4-person team, including performance management, coverage, and ...
You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and ... What you'll do as an Operations Associate * Manage and process customer lottery ticket orders and ...
You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and ... What you'll do as an Operations Associate * Manage and process customer lottery ticket orders and ...
Ticket Operations Manager information
See Boston, MA salary details
$33.7K - $42.3K
20% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$42.3K - $51K
20% of jobs
The median wage is $57.3K / yr.
$51K - $59.6K
14% of jobs
$59.6K - $68.2K
9% of jobs
$68.2K - $76.9K
11% of jobs
$78.7K is the 75th percentile. Wages above this are outliers.
$76.9K - $85.5K
6% of jobs
$85.5K - $94.2K
6% of jobs
$94.2K - $102.8K
4% of jobs
$102.8K - $111.4K
3% of jobs
$111.4K - $120.1K
2% of jobs
$120.1K - $128.7K
4% of jobs
$33.7K
$68.9K
$128.7K
How much do ticket operations manager jobs pay per year?
As of Aug 9, 2026, the average yearly pay for ticket operations manager in Boston, MA is $68,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.
What is the difference between Ticket Operations Manager vs Ticketing Coordinator?
| Aspect | Ticket Operations Manager | Ticketing Coordinator |
|---|---|---|
| Responsibilities | Oversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues. | Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities. |
| Required Skills | Leadership, operational management, industry knowledge, and technical skills. | Customer service, communication, and basic technical understanding. |
| Work Environment | Supervisory role in event venues, ticketing offices, or online platforms. | Customer-facing roles at ticket counters, call centers, or online support. |
The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?
To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.
What does a Ticket Operations Manager do?
A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.
How does a Ticket Operations Manager typically collaborate with other departments during major events?
A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Boston, MA? The most popular types of Ticket Operations jobs in Boston, MA are:
What are popular job titles related to Ticket Operations Manager jobs in Boston, MA? For Ticket Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Boston, MA look for? The top searched job categories for Ticket Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Ticket Operations Manager jobs? Cities near Boston, MA with the most Ticket Operations Manager job openings:
Contractor
Re-posted 26 days ago
Job description
G MASS are seeking an experienced Alternative Operations professional to support the lifecycle management of private debt and private equity investments across a growing alternatives platform.
This role offers the opportunity to take greater ownership within the function, with responsibility across trade settlement, asset servicing, cash management and accounting processes relating to complex loan structures and private market transactions.
The successful candidate will work closely with investment teams, fund administrators and external counterparties to ensure accurate and timely operational support, while also contributing to process improvements, control enhancements and the continued development of the alternatives operations function. The position provides strong exposure to private markets activity within a collaborative and evolving environment.
Responsibilities:
- Oversee the timely settlement and day-to-day operational management of private debt and private equity investments, supporting the full transaction lifecycle across deal facilitation, settlement processing, income accounting and cash wire controls.
- Support a broad range of asset lifecycle activities including asset setup, ticket preparation, settlement confirmation oversight, reconciliations, vaulting requests and ad-hoc operational investigations.
- Manage physical security registration processes and provide operational support for more complex debt restructurings, amendments and refinancing events.
- Coordinate loan agency-related activity, including drawdowns, repayments, interest calculations and covenant-driven events, ensuring accuracy across all associated operational processes.
- Review and maintain lifecycle accounting events across private market investments, including principal and interest (P&I), fees, expenses, capital calls and distributions.
- Partner closely with internal stakeholders across Front Office, Legal, Finance and external custodians/administrators to maintain operational integrity, strengthen controls and support efficient execution across the platform.