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Travel Operations Manager Jobs in Boston, MA (NOW HIRING)

YO AI Labs

Travel Operations Expert - Remote

Boston, MA · Remote

$50 - $70/hr

Experience using reservation, ticketing, or travel management platforms. * Strong operational judgment and attention to detail. * Ability to identify workflow issues and explain their practical ...

YO AI Labs

Travel Operations Expert - Remote

Boston, MA · Remote

$50 - $70/hr

Experience using reservation, ticketing, or travel management platforms. * Strong operational judgment and attention to detail. * Ability to identify workflow issues and explain their practical ...

Vrtx

Global Travel Operations, Senior Manager

Boston, MA · Hybrid

$117K - $176K/yr

General/Position Summary The Global Travel Operations, Senior Manager is responsible for overseeing and managing the day-to-day relationship with the Vertex Travel Management Company (TMC) vendor and ...

mjh

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Travel Discounts at Choice Hotels and beyond * Vacation & Sick Time * A leadership team that ...

mjh

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Travel Discounts at Choice Hotels and beyond * Vacation & Sick Time * A leadership team that ...

Meyer Jabara Hotels

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Travel Discounts at Choice Hotels and beyond * Vacation & Sick Time * A leadership team that ...

Ci Siamo - Boston

Operations Manager

Boston, MA · On-site

$65K - $70K/yr

The Italian-inflected menu takes inspiration from Chef Sterling's extensive travels and is rooted ... The Operations Manager is a key member of USHG's Operations team. They play a key role in ...

USHG

Operations Manager

Boston, MA · On-site

The Italian-inflected menu takes inspiration from Chef Sterling's extensive travels and is rooted ... The Operations Manager is a key member of USHG's Operations team. They play a key role in ...

Amrize

Operations Manager

Middleton, MA

Operations Manager | Req ID: 17715 | HR Contact: Fredric Victor THOMPSON | Location: Middleton ... Travel Requirements: Local travel throughout Maryland, DC, Virginia, West Virginia and Pennsylvania ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Able to work a variety of shifts including days, evenings and weekends and travel as needed for ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Able to work a variety of shifts including days, evenings and weekends and travel as needed for ...

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Travel Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do travel operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for travel operations manager in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a travel operations manager?

Travel Operations Managers are professionals responsible for overseeing the day-to-day operations of travel-related businesses, such as travel agencies, tour operators, or corporate travel departments. They coordinate travel services, manage staff, handle client inquiries, and ensure that trips and tours run smoothly and efficiently. Their role often involves negotiating with vendors, optimizing travel logistics, and maintaining high levels of customer satisfaction. Strong organizational, communication, and problem-solving skills are essential for success in this role.

What are some common challenges faced by a travel operations manager and how can they be addressed?

Travel Operations Managers often encounter challenges such as managing last-minute itinerary changes, coordinating logistics across different time zones, and ensuring excellent customer service under tight deadlines. Proactive communication with suppliers, having contingency plans, and leveraging travel management software can help mitigate these issues. Additionally, fostering a collaborative environment within the team ensures quick problem-solving and smooth client experiences.

What are the key skills and qualifications needed to thrive as a travel operations manager, and why are they important?

To thrive as a Travel Operations Manager, you need expertise in travel planning, logistics management, and a background in hospitality or business, often supported by a relevant degree or industry experience. Familiarity with global distribution systems (GDS), travel booking software, and sometimes certifications like Certified Travel Associate (CTA) are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and ensure seamless travel experiences. These skills are crucial for delivering efficient, high-quality service and maintaining client satisfaction in a competitive, fast-paced industry.

What does a travel operations manager do?

A travel operations manager oversees the planning, coordination, and execution of travel arrangements for organizations or clients. They manage vendor relationships, ensure compliance with travel policies, and optimize travel processes using tools like booking systems and spreadsheets. The role often requires strong organizational skills and knowledge of industry regulations.

What are the most commonly searched types of Travel Operations jobs in Boston, MA?

The most popular types of Travel Operations jobs in Boston, MA are:

What are popular job titles related to Travel Operations Manager jobs in Boston, MA?

For Travel Operations Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Travel Operations Manager jobs in Boston, MA look for?

The top searched job categories for Travel Operations Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Travel Operations Manager jobs?

Cities near Boston, MA with the most Travel Operations Manager job openings:

Travel Operations Manager jobs near you
Infographic showing various Travel Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

Manager, Retail Operations & Programs

Framingham, MA • On-site

Staples, Inc.
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

457th of 738 rated retailers

Recommended by students

Respectful managers

Uninterrupted breaks

Learn more about Staples, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description


Staples is focused on our customer and our community. As Manager, Operations, you will be responsible for leading operational programs and support functions that drive execution across the retail business. This role provides ownership of the Travel Services program while also supporting broader operational functions, business initiatives, and strategic priorities.
You will lead a team dedicated to supporting stores and field leadership, driving operational excellence through process improvement, business simplification, and program execution. This position focuses on ensuring operational programs are scalable, sustainable, communicated properly, and aligned with current retail objectives and organizational strategy.
This role will also be responsible for vendor partnership management, operational support functions, business process governance, and the successful execution of new initiatives or projects as business needs evolve.
Ownership:
  • Manage day-to-day operations of Travel Services and assigned operational programs.
  • Provide ownership and oversight of functional operations, support infrastructure, compliance processes, and business controls.
  • Develop programs, tools, and processes that drive execution, operational excellence, and simplification for store and field leaders.
  • Manage the development, implementation, and adoption of tools and resources that support business execution.
  • Maintain and improve core operational procedures and support structures for retail stores.
  • Lead an operations support team and prioritize efforts to meet business, sales, service, and execution goals.
  • Facilitate resolution and escalation of operational, technical, vendor, and process-related issues.
  • Support training, documentation, and communications that enable effective execution across stores and field leadership.
  • Lead new initiatives and special projects as assigned.

Partnerships & Support:
  • Partner with business owners to operationalize initiatives and business strategies.
  • Develop process improvements to simplify operations and improve execution.
  • Lead communication of business updates, priorities, and objectives.
  • Leverage business results, operational metrics, and field feedback to drive continuous improvement.
  • Partner with field leaders to drive adoption and execution of activities under scope.
  • Provide operational guidance and support to stores, field teams, and business partners.
  • Manage vendor and service provider relationships to support performance expectations and service standards.

Program Rollouts:
  • Support implementation of new business programs, services, operational processes, and strategic initiatives.
  • Work with Communications to review and streamline field messaging.
  • Use appropriate vehicles to drive field adoption, execution, and compliance.
  • Maintain business-related How-to Guides, operational procedures, training documentation, and support resources.

Essential skills and experience:
  • 5-8+ years of experience in retail operations, business management, or other applicable field.
  • Proven operational leadership and program management experience.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strategic thinker with the ability to influence outcomes across functional areas.
  • Results-oriented individual with the ability to manage multiple priorities in a fast-paced environment.
  • Strong interpersonal skills across functional areas.
  • Outstanding oral and written communication skills.
  • Self-motivated individual and comfortable leading discussions in a team environment.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience developing guides, presentations, and training materials.
  • Must be able to pass a comprehensive and in-depth background check

Get great perks.
  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year
  • Flexible work arrangements, including flexible work hours
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
#LI-KA1
About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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Benefits

Hours and flexibility

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