ZipRecruiter

Log In

1

Ticket Operations Manager Jobs in Ontario (NOW HIRING)

Odyssey Global

Ad Success Representative

Toronto, ON · Hybrid

CA$70K/yr

Campaign Management & Operational Support * Act as liaison between client teams and Ad Operations; manage ticket submissions and QA deliverables. * Use tools like Slack, Salesforce, and trackers to ...

Northern Super League

Marketing Manager

Toronto, ON · On-site

... ticket sales, and league events. Reporting to the marketing director, you'll be responsible for coordinating and executing multi-channel campaigns, managing marketing operations, and supporting day ...

Ci

Operations Analyst (Fixed - Term)

Burlington, ON

CA$55K - CA$95K/yr

Investigate, ticket and track issues to resolved state * Provide updates with internal teams ... Interface with ProjectTeams, developers, and other technical teams, toidentify, document and manage ...

Chuck E. Cheese

Technical Manager

Vaughan, ON · On-site

Oversee and be responsible for the latest arcade games, register and IT systems and ticket ... We have rigorous health and sanitation standards, and our operational procedures are designed to ...

Nymi

Lead day-to-day support operations, including SLA adherence, escalation management, and ticket quality * Act as the escalation point for complex technical issues and integration-related defects

Better Talent

Client / Account Operations

Hamilton, ON

CA$45K - CA$55K/yr

Position Summary RevWhisper is seeking a Client / Account Operations professional to serve as the ... * Familiarity with Airbnb co-hosting and OTA setup. * Experience running a ticket, request, or ...

Livenation

Box Office Supervisor

Toronto, ON

Ticketmaster NA - Support & Operations Line Manager: Box Office Manager Contract Terms: Casual ... Ticket processing and in-person ticket sales * Process in house ticketing requests * Work with the ...

Livenation

Box Office Supervisor

Toronto, ON · On-site

Ticketmaster NA - Support & Operations Line Manager: Box Office Manager Contract Terms: Casual ... Ticket processing and in-person ticket sales * Process in house ticketing requests * Work with the ...

previous page

Showing results 41-60

All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Ontario

Ticket Operations Manager information

See Ontario salary details

$20K

$61K

$124.5K

How much do ticket operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for ticket operations manager in Ontario is $60,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Ontario?

The most popular types of Ticket Operations jobs in Ontario are:

What are popular job titles related to Ticket Operations Manager jobs in Ontario?

For Ticket Operations Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Ontario look for?

The top searched job categories for Ticket Operations Manager jobs in Ontario are:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Ontario as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,998 per year, or $29.3 per hour.

Ad Success Representative

Odyssey Global

Toronto, ON • Hybrid

CA$70K/yr

Full-time

Posted 7 days ago

Job description

Role: Ad Success Representative

Work Model: Hybrid(130 King Street, Toronto, ON)

Salary: CAD $70,000/year


Role Overview::

We are seeking an Ad Success Representative to support an esteemed client in the digital advertising space. This role is a hybrid of strategic account management and operational excellence. You will be the primary link between client partners and Ad Operations—managing workflows, delivering insights, and driving campaign success.



This is a high-impact, fast-moving role—ideal for someone who excels at switching between hands-on tasks and big-picture thinking.

Key Responsibilities:

Client Engagement & Strategic Partnership

  • Manage 3–4 client partners, including subsidiaries under large holding companies.
  • Lead structured weekly check-ins, provide proactive recommendations, and build trust-based relationships.
  • Support account retention and growth by identifying revenue opportunities and upsell strategies.


Campaign Management & Operational Support

  • Act as liaison between client teams and Ad Operations; manage ticket submissions and QA deliverables.
  • Use tools like Slack, Salesforce, and trackers to ensure smooth workflow and issue resolution.
  • Oversee Direct IO, Programmatic, and Self-Serve (Ads Manager) campaign processes.


Insight Generation & Optimization

  • Download and analyze campaign performance data.
  • Translate metrics into clear, actionable insights and optimizations.
  • Deliver reporting narratives that align with campaign goals and strategy.


Internal Collaboration & Workflow Development

  • Partner with product, marketing, and engineering teams to surface client feedback and shape improvements.
  • Help standardize evolving workflows in coordination with partners like MediaMint’s process teams.
  • Contribute to resource creation and knowledge-sharing initiatives.


Performance Metrics:

  • Volume of Work (by case type, reason, and region)
  • Average Handle Time for support and operational tasks
  • QA Scores for campaign accuracy, strategy, and delivery timeliness
  • Monthly CSAT Scores from client partners evaluating deliverables and communication



Skills & Experience:

  • 3+ years in Customer Success, Account Management, Ad Ops, or a similar client-facing role
  • Proficiency with Salesforce, Google Sheets/Excel, Slack, and customer support platforms (Zendesk, Outreach.io)
  • Strong problem-solving and communication skills
  • Ability to manage complex workflows and shifting priorities
  • Experience in digital advertising (Direct IO, Programmatic, or Self-Serve) is a plus
  • Analytical mindset with a drive to turn data into actionable insights

Apply