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Ticket Operations Manager Jobs in Ontario (NOW HIRING)

Metergy Solutions

Meter Operations Analyst

Toronto, ON · On-site

The Meter Operations Analyst supports the execution and monitoring of meter-related operational activities, including service ticket management, facilitating field service activities, arranging site ...

Finastra

Sales Operations Analyst

Mississauga, ON · Hybrid

... ticket queue, ensuring requests are tracked, updated, and completed in a timely manner. * Support ... Experience working with CRM systems; Salesforce experience is preferred, though experience with ...

Madison Group

Parking Enforcement Officer

Markham, ON · On-site

CA$60K/yr

Operations Manager General Description: The Parking Enforcement Officer is responsible for ... Comfortable using a smartphone or tablet for reporting and ticket issuance. * Ability to walk and ...

Madison Group

CA$60K/yr

Operations Manager General Description: The Parking Enforcement Officer is responsible for ... Comfortable using a smartphone or tablet for reporting and ticket issuance. * Ability to walk and ...

Madison Group

Parking Enforcement Officer

Toronto, ON

CA$60K/yr

Operations Manager General Description: The Parking Enforcement Officer is responsible for ... Comfortable using a smartphone or tablet for reporting and ticket issuance. * Ability to walk and ...

Madison Group

CA$60K/yr

Operations Manager General Description: The Parking Enforcement Officer is responsible for ... Comfortable using a smartphone or tablet for reporting and ticket issuance. * Ability to walk and ...

Madison Group

Parking Enforcement Officer

Toronto, ON · On-site

CA$60K/yr

Operations Manager General Description: The Parking Enforcement Officer is responsible for ... Comfortable using a smartphone or tablet for reporting and ticket issuance. * Ability to walk and ...

Madison Group

Parking Enforcement Officer

Toronto, ON

CA$60K/yr

Operations Manager General Description: The Parking Enforcement Officer is responsible for ... Comfortable using a smartphone or tablet for reporting and ticket issuance. * Ability to walk and ...

Madison Group

CA$60K/yr

Operations Manager General Description: The Parking Enforcement Officer is responsible for ... Comfortable using a smartphone or tablet for reporting and ticket issuance. * Ability to walk and ...

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Showing results 21-40

All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Ontario

Ticket Operations Manager information

See Ontario salary details

$20K

$61K

$124.5K

How much do ticket operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for ticket operations manager in Ontario is $60,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Ontario? The most popular types of Ticket Operations jobs in Ontario are:
What are popular job titles related to Ticket Operations Manager jobs in Ontario? For Ticket Operations Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Ontario look for? The top searched job categories for Ticket Operations Manager jobs in Ontario are:
Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Ontario as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,998 per year, or $29.3 per hour.

Meter Operations Analyst

Metergy Solutions

Toronto, ON • On-site

Full-time

Medical, Dental, Retirement

Re-posted 5 days ago

Job description

About Metergy Solutions Inc. ("Metergy") 
 
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We're a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
 
As one of North America's most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy's clients. This performance has enabled Metergy to issue green bonds and obtain green financing.   
 
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world's largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.  
 
Our Mission 
 
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good. 
 
At Metergy, we don't just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That's why we're thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that's respectful, inclusive, and high-performing.
 
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We're proud of who we are and even prouder of where we're headed.
 
Metergy office location is in Markham but will be moving to North York toward the end of 2026!
 

Role Overview
Metergy Solutions' Operations team is responsible for the maintenance/service of completed submetering projects. 

The Meter Operations Analyst supports the execution and monitoring of meter-related operational activities, including service ticket management, facilitating field service activities, arranging site access with clients and customers, maintaining operational records, and supporting the resolution of meter-related issues.

This role serves as a central point of contact between Operations, Field Services, clients, customers, property management teams, and contractors to help ensure meter-related work is completed safely, efficiently, and with a high level of customer service. It is an excellent opportunity for an individual looking to build a career in operations, utilities, field services, or customer support.

Responsibilities
  • Review, prioritize, and manage meter-related service tickets and operational work requests.
  • Facilitate field service activities by working with internal teams and external contractors to support the timely completion of operational work.
  • Arrange building and site access for internal technicians and external contractors by working with clients, property managers, customers, residents, and other stakeholders.
  • Serve as a primary point of contact for scheduling and access-related communications between internal teams, clients, customers, and contractors.
  • Prepare work orders, service requests, and field instructions to support the successful execution of operational activities.
  • Monitor ticket status, track completion progress, and follow up on outstanding work to support timely resolution.
  • Communicate scheduling updates, site requirements, work status, and completion details to relevant stakeholders.
  • Maintain accurate records and update operational systems, databases, and documentation related to service activities and field work.
  • Assist with investigating meter-related issues and gathering information to support issue resolution.
  • Contribute to continuous improvement initiatives that enhance operational effectiveness and customer experience.
  • Provide responsive and professional customer service when interacting with clients, customers, contractors, and internal stakeholders.
  • Perform other duties and responsibilities in support of the Operations team as required.
Qualifications
  • College diploma or university degree in Business, Engineering, Utilities, Operations Management, or a related field.
  • 1 - 3 years of related experience in planning and scheduling.
  • Proficient in a variety of Microsoft applications (MS Office - Excel/SharePoint) and other relevant software tools.
  • MS Power Automate (Nice to Have)
  • Strong organizational and time-management skills with the ability to manage multiple priorities.
  • Strong attention to detail and commitment to accuracy.
  • Excellent communication skills and a professional attitude that positively affects customer relationships.
  • Ability to work independently and collaboratively within a team environment.
  • Valid Ontario Driving License
$50,000 - $70,000 a year
Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program. 
 
Benefits & Perks
 
Fully company covered heath and dental benefits from day 1
Company funded Health Spending Account
Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
Grow with us! We provide support for continuous learning.
Paid personal and sick days on top of your vacation
Summer hours to enjoy the weather
Company sponsored social events & more!
 
This posting is for an existing vacancy.
 
Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant's accessibility needs due to disability and are available upon request.
Metergy uses artificial intelligence (AI) for interview notetaking purposes. Metergy does not use AI to screen, assess, or select candidates.
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