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Ticket Operations Associate Jobs in Virginia (NOW HIRING)

Sales Associate

Herndon, VA · On-site

$14.50 - $19.50/hr

Prepare orders for shipment in accordance with the pick ticket and customer requirements. * Notify ... Ensures all aspects of communication and delivery updates to the project and operation teams. Also ...

Sales Associate

Herndon, VA

$14.50 - $19.50/hr

Prepare orders for shipment in accordance with the pick ticket and customer requirements. * Notify ... Ensures all aspects of communication and delivery updates to the project and operation teams. Also ...

Sales Associate

Herndon, VA · On-site

$14.50 - $19.50/hr

Prepare orders for shipment in accordance with the pick ticket and customer requirements. * Notify ... Ensures all aspects of communication and delivery updates to the project and operation teams. Also ...

... operational duties on computer systems in response to user ticket and outages. * Support and ... Associate Degree * One or more industry standard certifications- A+, Security+, Network+; etc ...

... operational duties on computer systems in response to user ticket and outages. * Support and ... Associate Degree * One or more industry standard certifications- A+, Security+, Network+; etc ...

... operational duties on computer systems in response to user ticket and outages. * Support and ... Associate Degree * One or more industry standard certifications- A+, Security+, Network+; etc ...

Maintain predetermined stock levels of validators, ticket printers, and card readers. * Complete ... operational success. WHAT YOU WILL NEED * High school diploma or equivalent required. * Associate ...

Sr. Service Desk Analyst

Richmond, VA

$20 - $27.50/hr

Manage service desk queue management operations, as necessary o Review tickets which have been ... related ticket data Participate in major incident bridge lines to provide feedback of call and ...

Receiver - Store

Arlington, VA

$18.50 - $23.25/hr

Receiver - Store Receivers are responsible for all back room operations. Receivers must be ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

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Ticket Operations Associate information

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Virginia? The most popular types of Ticket Operations jobs in Virginia are:
What are popular job titles related to Ticket Operations Associate jobs in Virginia? For Ticket Operations Associate jobs in Virginia, the most frequently searched job titles are:
Infographic showing various Ticket Operations Associate job openings in Virginia as of May 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% In-person job distribution.
Sales Associate

$14.50 - $19.50/hr

Other

Posted 18 days ago


Job description

Overview
The Sales Associate will perform a variety of routine order entry including, creating quotes, sales, rental, and purchase orders. Producing picking and delivery tickets. Ensuring proper pricing on orders and maintaining stock levels. The ideal candidate will be able to quickly and efficiently source a wide array of construction materials and equipment while ensuring the inventory is properly received and accurately invoiced. Associate is required to complete these tasks in accordance to company SOPs.
If you are a proven performer who enjoys working on collaborative teams, thinking outside the box and exceeding expectations, you may qualify for an exciting and rewarding career at Liberty.
Responsibilities
  • Create sales, rental and purchase orders in our software system.
  • Prepare pick tickets and delivery tickets in a timely fashion.
  • Maintain accurate inventory counts and verify availability of needed stock.
  • Prepare material and rental quotes for the Project Management Team and ensure proper coding of invoices.
  • Performs follow-up to ensure timely shipment of materials and customer satisfaction.
  • Manage all vendor back-up, and match to billing, as required.
  • Field calls and take orders from Ops Team and every now and then jobsites.
  • Prepare orders for shipment in accordance with the pick ticket and customer requirements.
  • Notify the Supervisor of shortages, problems or issues with fulfillment.
  • Maintain product stock in work area.
  • Receive and unload incoming material and compare information on packing slips with purchase orders to verify accuracy of shipment.
  • Inspect shipments for damages, loss, or defects, and notify the Supervisor of findings.
  • Responsible for accurately receiving, reporting, and distributing purchased items
  • Operate dolly, pallet jack, and/or forklift in loading and unloading material and equipment.
  • Ensures all aspects of communication and delivery updates to the project and operation teams. Also ensures products are delivered on time and in full within budget, while also creating a culture of excellence through continuous improvement and the achievement of high performance.
  • Sets inventory metrics, to include on-time supplier delivery, quality standards, inventory volumes, communication of standards to suppliers.
  • Attend weekly meetings and provides material/dollar delivery statuses to the Operations Team.
  • Handles time entry for warehouse GR employees and drivers.
  • Maintains and tracks company vehicle mileage, also establishes accountability and tracking of damage per use.
  • Purchases all warehouse and general requirements materials. Creates purchase orders and enters it into construction management software with each item purchased.
  • Ensures the usage of 3rd party same day delivery cycles are achieved and communicated with Ops team.
  • Works with management team to identify project equipment needs, orders equipment and schedules timely delivery to the project site.
  • Coordinates short-term third-party equipment rentals with Vendors/Contractor/Ops.
  • Creates all billing documentation from billing sheets, obtains signed documentation from all Warehouse deliveries.
  • Obtains multiple pricing from vendors for materials and equipment. Creates new vendor accounts. Orders all material, including cranes, booms, and scissors.
  • Effectively communicates with vendors, contractor, labor project manager, and management team in person, by email and phone to answer questions and meet project/job requirements.
  • Performs Office Management tasks as required including, but not limited to, supply orders, employee expense reports, and new hire Personal Protective Equipment (PPE) kits.
  • Coordinate and participate in emergency management efforts.
  • Other duties as assigned.

Qualifications
  • Bachelor's Degree preferred but not required.
  • Successful track record of 1+ year technical competency in warehouse management, planning and logistics, preferably in the construction industry.
  • Cost structure knowledge of building materials categories and products with emphasis on material and freight cost separation, material and/or service cost breakdown, key performance indicators, and "should cost" methodology development and maintenance.
  • Knowledge of major suppliers in the concrete, dry wall, general conditions and equipment areas of construction.
  • Proficiency in Microsoft Office; in particular data analysis using Excel
  • Experience using ERP or related systems for purchasing and supply chain.
  • Advanced communication skills (written and verbal).
  • Proven ability to drive competitive advantage through industry knowledge.
  • Strategic and creative thinker.
  • Must have strong communication skill and can multi-task
  • Operates with integrity and inspires trust in others.
  • Strong leadership and communication skills with the ability to lead complex and demanding projects.
  • Must possess Liberty's Core Values: Passion, Integrity, Hard Work, Professionalism and Caring.

Working Conditions
Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking.
EEO Statement
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level and spend additional time on the physical job site or construction trailer. Job site walking.