... the NSS Trouble Ticket Request Form. d. (U) Manage all MID networks and dedicated network ... TENICA and Associates is a provider of government services and consulting solutions in the areas of ...
... the NSS Trouble Ticket Request Form. d. (U) Manage all MID networks and dedicated network ... TENICA and Associates is a provider of government services and consulting solutions in the areas of ...
Network Operations (NetOps)
Chantilly, VA · On-site
... the NSS Trouble Ticket Request Form. d. (U) Manage all MID networks and dedicated network ... TENICA and Associates is a provider of government services and consulting solutions in the areas of ...
Network Operations (NetOps)
Chantilly, VA · On-site
... the NSS Trouble Ticket Request Form. d. (U) Manage all MID networks and dedicated network ... TENICA and Associates is a provider of government services and consulting solutions in the areas of ...
Operations Coordinator
Richmond, VA · On-site
$24.17 - $29.52/hr
... the MH performance, ticket corrections, reman, and closing out trucks. Why BlueLinx ... Headquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive ...
Operations Coordinator
Richmond, VA · On-site
$24.17 - $29.52/hr
... the MH performance, ticket corrections, reman, and closing out trucks. Why BlueLinx ... Headquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive ...
Operations Coordinator
$24.17 - $29.52/hr
... the MH performance, ticket corrections, reman, and closing out trucks. Why BlueLinx ... Headquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive ...
Operations Coordinator
$24.17 - $29.52/hr
... the MH performance, ticket corrections, reman, and closing out trucks. Why BlueLinx ... Headquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive ...
Verifies items picked against pick ticket * Stages incoming components for production * Inspects ... Comply with all safety and operational policies and procedures * Maintains a clean and safe work ...
Verifies items picked against pick ticket * Stages incoming components for production * Inspects ... Comply with all safety and operational policies and procedures * Maintains a clean and safe work ...
Production Associate I
Henrico, VA · On-site
$15/hr
Verifies items picked against pick ticket * Stages incoming components for production * Inspects ... Comply with all safety and operational policies and procedures * Maintains a clean and safe work ...
Quick apply
Production Associate I
Henrico, VA · On-site
$15/hr
Verifies items picked against pick ticket * Stages incoming components for production * Inspects ... Comply with all safety and operational policies and procedures * Maintains a clean and safe work ...
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Quick apply
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Network Operations Technician
Vienna, VA · On-site
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Network Operations Technician
Vienna, VA · On-site
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Network Operations Technician
Vienna, VA · On-site
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Network Operations Technician
Vienna, VA · On-site
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Performs Network ticket resolution. * Uses administrative access to the network to stage new ... High School diploma or Associate degree with a minimum 7 years performing as a Network Operations ...
Production Associate I
Henrico, VA · On-site
$15/hr
Verifies items picked against pick ticket * Stages incoming components for production * Inspects ... Comply with all safety and operational policies and procedures * Maintains a clean and safe work ...
Production Associate I
Henrico, VA · On-site
$15/hr
Verifies items picked against pick ticket * Stages incoming components for production * Inspects ... Comply with all safety and operational policies and procedures * Maintains a clean and safe work ...
Computer Operator I
Chesapeake, VA · On-site
Computer Operations is a 24/7/365 operation. Associates must be willing and able to work rotating ... Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator ...
Computer Operator I
Chesapeake, VA · On-site
Computer Operations is a 24/7/365 operation. Associates must be willing and able to work rotating ... Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator ...
Computer Operations is a 24/7/365 operation. Associates must be willing and able to work rotating ... Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator ...
Computer Operations is a 24/7/365 operation. Associates must be willing and able to work rotating ... Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator ...
DevOps Engineer with Security Clearance
Reston, VA · Hybrid
$55 - $75.25/hr
Experience supporting operational environments, managing ticket queues, and leveraging knowledge ... g., Solutions Architect Associate/Professional or SysOps Administrator) preferred Desired ...
DevOps Engineer with Security Clearance
Reston, VA · Hybrid
$55 - $75.25/hr
Experience supporting operational environments, managing ticket queues, and leveraging knowledge ... g., Solutions Architect Associate/Professional or SysOps Administrator) preferred Desired ...
Part-Time Project Associate
Arlington, VA · On-site
The Project Associate supports the data analytics team by coordinating administrative, operational ... This role ensures smooth execution of workflows, including user onboarding, documentation, ticket ...
Quick apply
Part-Time Project Associate
Arlington, VA · On-site
The Project Associate supports the data analytics team by coordinating administrative, operational ... This role ensures smooth execution of workflows, including user onboarding, documentation, ticket ...
OPERATIONS TECHNICIAN II - PUB SEC
Herndon, VA · On-site
$63.95K - $85.27K/yr
Trouble ticket generation and response; customer interface and escalations. * Monitoring ... Associates degree in a related field or equivalent work experience in the communications ...
OPERATIONS TECHNICIAN II - PUB SEC
Herndon, VA · On-site
$63.95K - $85.27K/yr
Trouble ticket generation and response; customer interface and escalations. * Monitoring ... Associates degree in a related field or equivalent work experience in the communications ...
OPERATIONS TECHNICIAN II - PUB SEC
$63.95K - $85.27K/yr
Trouble ticket generation and response; customer interface and escalations. * Monitoring ... Associates degree in a related field or equivalent work experience in the communications ...
OPERATIONS TECHNICIAN II - PUB SEC
$63.95K - $85.27K/yr
Trouble ticket generation and response; customer interface and escalations. * Monitoring ... Associates degree in a related field or equivalent work experience in the communications ...
Sales Associate
$14.50 - $19.50/hr
Prepare orders for shipment in accordance with the pick ticket and customer requirements. * Notify ... Ensures all aspects of communication and delivery updates to the project and operation teams. Also ...
Sales Associate
$14.50 - $19.50/hr
Prepare orders for shipment in accordance with the pick ticket and customer requirements. * Notify ... Ensures all aspects of communication and delivery updates to the project and operation teams. Also ...
Ticket Operations Associate information
What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?
What are some common challenges faced by Ticket Operations Associates during peak event seasons?
What are Ticket Operations Associates?
What is the difference between Ticket Operations Associate vs Customer Service Representative?
| Aspect | Ticket Operations Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with ticketing systems | High school diploma or equivalent; communication skills |
| Work Environment | Event venues, transportation companies, ticketing platforms | Call centers, retail, service centers |
| Industry Usage | Entertainment, sports, transportation | Retail, hospitality, telecom |
| Common Search Intent | Ticketing, event access, transportation booking | Customer support, issue resolution |
The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

Other
Posted 16 days ago
Job description
(U) Create, publish, support implementation, utilize and enforce a Network Support Services (NSS) Standard Operating Procedure (SOP) that outlines MID policies and procedures for network operations and maintenance, and establishes a common view of methods used to support the customer's environment. c. (U) Monitor and respond to customer requests received via the NSS central telephone number and the NSS Trouble Ticket Request Form.
d. (U) Manage all MID networks and dedicated network structures located within MID lab environments and facilities, including the following: generation of standard Operating System baseline configurations; maintenance of network diagrams for all MID operational networks; evaluation of existing architectures in conjunction with emerging technologies and recommendations of improved architectures and workstation solutions. e.
(U) Have experience and be proficient in managing networks in a cloud environment to include the operation, configuration, and management of cloud environments. f. (U) Provide effective and efficient Systems Administration support for all MID networks and laboratory environments, to include: proficiency in configuring and managing servers as domain controllers, file servers and email servers, proficiency in desktop management, configuration and support, establishing and maintaining preventative maintenance schedules; managing MID network email services; creating user accounts and performing system hardware and software diagnostics.
g. (U) Ensure all security relevant policies are enforced and system updates are performed as required. h.
(U) Ensure network supported domain services are properly accredited and maintained per security policy. Basic Qualifications: • Same as listed above • Desired Education: Bachelor's Degree • Desired Experience in Functional Discipline (Network Support Services): 4 Years • Desired NRO Experience (or IC Equivalent): N/A Preferred Qualifications and Certifications: • Security + • Windows • Linux • Computer Network Security or Equivalent Security Clearance Requirements: • TS/SCI w/CI Poly Physical Requirements: • Ability to perform routine office work sitting at a desk and using basic office equipment. TENICA and Associates is a provider of government services and consulting solutions in the areas of national defense, homeland and cyber security.
TENICA provides knowledgeable and experienced subject matter experts to perform a variety of professional services, logistics and supply chain management, crisis prevention and response, and information technology solutions to solve dynamic security challenges. Founded in 2008 and based in Chantilly, Virginia, TENICA is a Service Disabled Veteran Owned, Woman Owned, Small Business (SDVOB and WOSB) and is a participant in the Small Business Administration's 8(a) business development program. www.TENICA-GS.com TENICA is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
About TENICA and Associates
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Alexandria, VA, US
Year founded
2008