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Ticket Operations Associate Jobs in Virginia (NOW HIRING)

Riverside Logistics

Warehouse Associate

Richmond, VA · On-site

$17 - $22/hr

Accurately picks product from rack or floor locations according to the pick ticket. * Processes ... Minimum One year experience in warehouse operations * Minimum One year experience operating ...

Riverside Logistics

Warehouse Associate

Henrico, VA · On-site

$17 - $22/hr

Accurately picks product from rack or floor locations according to the pick ticket. * Processes ... Minimum One year experience in warehouse operations * Minimum One year experience operating ...

Riverside Logistics

Warehouse Associate

Henrico, VA · On-site

$17 - $22/hr

Accurately picks product from rack or floor locations according to the pick ticket. * Processes ... Minimum One year experience in warehouse operations * Minimum One year experience operating ...

Riverside Logistics

Warehouse Associate

Henrico, VA · On-site

$17 - $22/hr

Accurately picks product from rack or floor locations according to the pick ticket. * Processes ... Minimum One year experience in warehouse operations * Minimum One year experience operating ...

Caesars Entertainment

Slot Technician

Danville, VA · On-site

Maintains the shelf validator stock, the shelf ticket printer stock, and the shelf card reader ... operational direction. Qualifications * High School graduate or equivalent required. * Associate ...

Ceasars Entertainment

Slot Technician

Danville, VA

$18.25/hr

... operational direction. * High School graduate or equivalent required. * Associate degree from a ... Maintains the shelf validator stock, the shelf ticket printer stock, and the shelf card reader ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

... operational duties on computer systems in response to user ticket and outages. * Support and ... Associate Degree * One or more industry standard certifications- A+, Security+, Network+; etc ...

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

... operational duties on computer systems in response to user ticket and outages. * Support and ... Associate Degree * One or more industry standard certifications- A+, Security+, Network+; etc ...

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

... operational duties on computer systems in response to user ticket and outages. * Support and ... Associate Degree * One or more industry standard certifications- A+, Security+, Network+; etc ...

Select For Hire

Sr. Service Desk Analyst

Richmond, VA · On-site

$20 - $27.50/hr

Manage service desk queue management operations, as necessary o Review tickets which have been ... related ticket data Participate in major incident bridge lines to provide feedback of call and ...

Maximus

Junior CIC Analyst

Harrisonburg, VA · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Maximus

Junior CIC Analyst

Chesapeake, VA · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Maximus

Junior CIC Analyst

Richmond, VA · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

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Ticket Operations Associate information

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Virginia? The most popular types of Ticket Operations jobs in Virginia are:
What are popular job titles related to Ticket Operations Associate jobs in Virginia? For Ticket Operations Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Virginia look for? The top searched job categories for Ticket Operations Associate jobs in Virginia are:
Ticket Operations Associate jobs near you
Warehouse Associate

Warehouse Associate

Riverside Logistics

Richmond, VA • On-site

$17 - $22/hr

Full-time

Posted 6 days ago

Job description

Warehouse Associates at Riverside Logistics work accurately in various departments and with fellow associates within the Warehouse organization. Unload, receive, put away, maintain, pick and ship customer products and materials.
ESSENTIAL FUNCTIONS:
  • Offload in bound customer products from ocean containers and other trailers, both manually and using material handling equipment.
  • Sort, segregate and palletize products according to provided documentation and instructions. (Lot numbers, catalogue or item numbers and pallet configuration).
  • Accurately counts inbound product, and uses packing slip and/or advance ship notification (ASN) to verify quantities, lot number, and item numbers and ensure that the receipt is correct.
  • Accurately locates inbound product into available rack locations and records quantities and locations on a Put Away Tally.
  • Replenishes pick locations as needed.
  • Performs inventory location changes to maximize warehouse space.
  • Performs inventory maintenance and cycle counting.
  • Accurately picks product from rack or floor locations according to the pick ticket.
  • Processes customer orders and prepares and stages customer product for shipping.
  • Using material handling equipment; load and unload customer product onto and from trailers and/or rail cars.
  • Maintains appearance of rack areas to ensure cleanliness and safety.
  • Combines parts and packages completed assembly according to instructions.
  • Places emphasis on accuracy, quality and productivity in a detail oriented environment.
  • Immediately informs Team Leaders and Supervisors of any discrepancies, issues or other problems.
  • Operates material handling equipment in a safe manner to receive and store products.
  • Maintains excellent attendance to ensure duties are performed.
  • Maintains all work areas in a neat and orderly manner at all times.

Requirements
  • High school or equivalent education
  • Minimum One year experience in warehouse operations
  • Minimum One year experience operating forklifts of various types and pallet jacks
  • Successfully complete OSHA lift truck certification with the Company's training time line
  • Maintains OSHA lift truck Certification once certified
  • Works in environment where temperature varies with outside temperature
  • Be able to follow written and verbal instruction in English
  • Must be able to lift or move items weighing 50 pounds

Salary Description
$17-22/hour

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