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Ticket Operations Associate Jobs in Minnesota (NOW HIRING)

Wrehouse Lead

Shoreview, MN · On-site

$40K - $52K/yr

Prioritize special order ticket requests * Assign work to associates and follow up to ensure ... Safe operation of a forklift including elevated heights upon completion of onsite training and ...

Prioritize special order ticket requests * Assign work to associates and follow up to ensure ... Safe operation of a forklift including elevated heights upon completion of onsite training and ...

Customer Service Lead

Saint Peter, MN · On-site

$14 - $18.50/hr

... operations to ensure that the work shifts at the front end contribute to the financial best ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

... operations to ensure that the work shifts at the front end contribute to the financial best ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Our headquarters are in Golden Valley, MN, with soccer operations based at the MNUFC Training ... Our Guest Experience Staff serve passionately as Ticket Takers, Ushers and various other guest ...

... ticket, using power equipment when needed * Validates items being carried in and out of the store ... and operational efficiency * Walks the store, observing customer/associate interaction and ...

... ticket, using power equipment when needed * Validates items being carried in and out of the store ... and operational efficiency * Walks the store, observing customer/associate interaction and ...

Monitor and manage help desk ticket queues while meeting established SLA response and resolution ... Associate's degree or Bachelor's degree in Information Technology, Computer Science, or related ...

Help Desk Support Tech I

Minneapolis, MN

$21 - $28.25/hr

Monitor and manage help desk ticket queues while meeting established SLA response and resolution ... Associate's degree or Bachelor's degree in Information Technology, Computer Science, or related ...

Monitor and manage help desk ticket queues while meeting established SLA response and resolution ... Associate's degree or Bachelor's degree in Information Technology, Computer Science, or related ...

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Ticket Operations Associate information

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Minnesota? The most popular types of Ticket Operations jobs in Minnesota are:
What are popular job titles related to Ticket Operations Associate jobs in Minnesota? For Ticket Operations Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Minnesota look for? The top searched job categories for Ticket Operations Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Ticket Operations Associate jobs? Cities in Minnesota with the most Ticket Operations Associate job openings:
Infographic showing various Ticket Operations Associate job openings in Minnesota as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution.

Associate Technician - Overnight

EssilorLuxottica

Brooklyn Park, MN • On-site

$17.25/hr

Full-time

Medical, Retirement, PTO

Posted 20 days ago


EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

7th of 38 rated optical retailers


Job description

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION:
The Associate Technician is responsible for the set-up, operation, and basic maintenance of equipment within the assigned area for work task/job in surface or finish portions of lab production.
 
MAJOR DUTIES AND RESPONSIBILITIES:
Perform various tasks of area production machine functions:
  • Interpretation of Rx work ticket
  • Perform production operations on specified equipment in accordance with established procedures
  • Perform basic/routine maintenance of assigned equipment
  • Ability to troubleshoot mal-functioning equipment and advise supervisor as to possible remedy
  • Specific tasks include but not be limited to:
    • Lens wash
    • Tool selection/replacement
    • Equipment set up for daily production
    • Equipment clean up at day’s end
  • Prepare all necessary solutions or slurry mixtures for lens production process (when applicable) and insure sufficient supplies are available.
  • Perform daily and weekly calibration of equipment as directed by area supervisor and in accordance with established divisional operation procedures.
  • Effectively communicate with all levels of the laboratory to assure understanding and the proper application of company policies, practices and procedure.
  • Maintain work area and common areas of department in a neat, clean, and organized condition.
  • Understand and follows all company and laboratory policies and procedures and ensure compliance with all attendance & safety rules and regulations. Maintain confidentiality of all proprietary information.
  • Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperate with other employees and demonstrate a good attitude. Perform an acceptable quantity and quality of work on time as required.
  • Provide proper training, work direction, and technical guidance for less experienced employees. Attend in-house or sponsored training meetings when necessary.
  • Perform other duties as assigned.

This position requires exposure to one or more hazardous substances/chemicals which requires safety training.
 
BASIC QUALIFICATIONS:
  • High school diploma, GED or equivalent work experience
  • Ability to multi-task, orientation to detail and ability to operate in a fast-paced environment.
  • Basic high school level math skills required
  • Ability to lift/move up to 50 pounds

Pay Range: Starting rate $17.25 per hour with $2.00/hour shift differential.   Higher pay for more experience
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
 
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
 
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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