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Ticket Operations Associate Jobs in Massachusetts

3M HEALTHCARE

Field Team Associate

Boston, MA · On-site

Drive ticket revenue through in‐person sales efforts, and promotional campaigns; identify and ... event‐day operations as needed; ensure activations are executed professionally and align with ...

3M HEALTHCARE

Field Team Associate

Boston, MA · On-site

Drive ticket revenue through in‐person sales efforts, and promotional campaigns; identify and ... event‐day operations as needed; ensure activations are executed professionally and align with ...

ViziRecruiter,LLC.

Supervisor Payroll Operations

Quincy, MA · On-site

$86.32 - $129.48/hr

Overview The Payroll Operations Supervisor is responsible for Payroll Operations processes that are ... Manage the team that responds to all associate inquiries and manage the ASC ticket queue for pay ...

New

bluelinx

Operations Coordinator

Bellingham, MA

$24 - $28/hr

... the MH performance, ticket corrections, reman, and closing out trucks. Why BlueLinx ... Headquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive ...

NOOR Staffing Group

Be Seen First

Warehouse Associate

Franklin, MA · On-site

$16/hr

Label, ticket, and prepare products for shipment * Assist with shipping and receiving duties ... Support various warehouse functions as operational needs change Qualifications * Previous warehouse ...

Liberty Companies LLC

Warehouse Associate

Braintree, MA · On-site

$16.25 - $19.25/hr

Overview The Warehouse Associate will perform a variety of routine shipping, receiving, production ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Liberty Companies LLC

Warehouse Associate

Braintree, MA · On-site

$16.25 - $19.25/hr

Associate is required to complete these tasks in accordance to company SOP ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Cumberland Farms, Inc.

Car Wash Associate

Fall River, MA · On-site

$15.50 - $17.50/hr

Car Wash associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation ... When an issue does arise they are able to resolve the issue or submits a Service Channel ticket

Liberty Companies LLC

Warehouse Associate

Braintree, MA · On-site

$16.25 - $19.25/hr

Overview The Warehouse Associate will perform a variety of routine shipping, receiving, production ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Liberty Companies LLC

Warehouse Associate

Braintree, MA · On-site

$16.25 - $19.25/hr

Overview The Warehouse Associate will perform a variety of routine shipping, receiving, production ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Baystate Health

OA/MT Per Diem

Westfield, MA · On-site

Flex Team Operations Associate/Monitor Tech will function in a supportive role to a registered ... Prepares patient charge ticket for data entry and keeps accurate record on unit. When appropriate ...

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Ticket Operations Associate information

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Massachusetts?

The most popular types of Ticket Operations jobs in Massachusetts are:

What are popular job titles related to Ticket Operations Associate jobs in Massachusetts?

For Ticket Operations Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Associate jobs in Massachusetts look for?

The top searched job categories for Ticket Operations Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Ticket Operations Associate jobs?

Cities in Massachusetts with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you

Sales and Production Associate

The Salvation Army

Somerville, MA • On-site

$15/hr

Part-time

Posted 16 days ago

Key responsibilities

  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.

  • Handle donations, merchandise, and store operations as directed, including sorting, pricing, hanging, and stocking items.

  • Support the work therapy program by demonstrating professional conduct and work habits.

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

599th of 785 rated non-profit organizations

Job description

Title: Sales and Production Associate

Reports To: Store Manager, Production Store Manager or Warehouse Coordinator (Production area of store)

Status: Non-exempt

Function: The Sales and Production Associate will be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain good customer relationships.

Duties and Responsibilities:
General:
  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
  • Assist, as required, with store operations.
  • Serve all customers in a courteous and efficient manner.
  • Handle all donations with care and donors with respect and courtesy.
  • Handle merchandise as directed, always maintaining proper categories and colorization.
  • Ensure that store is sufficiently stocked and "ragged out" in accordance with the "ARC COMMAND RAG OUT CALENDAR."
  • Assist in cleaning and general maintenance of store property.
  • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
  • Maintain a clean and clutter-free work area.
  • Be well-versed in and comply with store policies as communicated.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
  • Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.

Depending on store size, staffing levels, and production needs, you may be asked to perform any or all of the following:
Cashier/Sales Floor:
  • Comply with all cash handling and security standards as relates to cash register operations, daily sales reports, and bank deposits.
  • Sort, price, stock and "rag out" showcase merchandise and other areas as directed.
  • Restock fitting room merchandise back to racks in proper category and color code.
  • Maintain merchandise displays as directed.
  • Answer telephone calls in an efficient, friendly, professional manner.

Sorter:
  • Sort minimum of 300 store quality garments an hour by department.
  • Assist moving the donations to the sorting table as needed.
  • Assist with hanging merchandise as needed.
  • Assist running clothing racks as needed.

Hanger/Tagger:
  • Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8-hour period.
  • Assist moving the donations to the sorting table as needed.
  • Assist sorting clothing as needed.
  • Assist running clothing racks as needed.

Pricer:
  • Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality, and condition of each piece.
  • Acquire and maintain knowledge of name brand merchandise and value.
  • Assist moving the donations to the sorting table as needed.
  • Assist ticketing merchandise as needed.
  • Assist with running clothing racks as needed.

Runner:
  • Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category, and color order.
  • Straighten and maintain the clothing racks of the departments as assigned.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Assist hanging merchandise as needed.

Bric a Brac:
  • Sort and clean all saleable miscellaneous merchandise donations daily.
  • Ticket all merchandise and assign an individual fair market price for each item.
  • Place and maintain all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

Shoes/Accessories:
  • Sort and clean all saleable shoes, handbags and accessory donations daily.
  • Ticket all merchandise and assign an individual fair market price for each item.
  • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

Domestics:
  • Sort and measure all saleable linen items daily as required.
  • Ticket all merchandise and assign an individual fair market price for each item.
  • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

Books/Records/Toys:
  • Sort and clean all saleable merchandise daily as required.
  • Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.
  • Place and maintain all merchandise in the required order and manner.
  • Rag out merchandise in accordance with the Territorial Rag Out Calendar.

Furniture/Electrical:
  • Sort, clean and test all electrical and furniture donations as required.
  • Ticket all electrical merchandise using "sold as is" tickets and assign an individual fair market price for each item.
  • Complete furniture tickets and record required information assigning a fair market price for each furniture item.
  • Place and maintain all merchandise in the required order and manner.
  • Mark down furniture items on sales floor in accordance with policy.
  • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

Donations/Maintenance:
  • Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
  • Accept donations in accordance with standard policies while providing courteous, respectful service to the donor.
  • Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
  • Safeguard all donated materials and assigned equipment.
  • Ensure a constant flow of donations to the sorting table throughout the day.
  • Assist with ragging out the sales floor as assigned.
  • Bale ragouts and trash as required.
  • Perform lawn and garden work as needed.

Qualifications:
  • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
  • Good customer service skills.
  • Ability to understand and follow directions.

Physical Requirements:
  • Sitting: Under 1/3 of the time.
  • Lifting: Must be able to lift 25 pounds.
  • Push/Pull Using Machinery: No.
  • Standing: Over 2/3 of the time.
  • Walking: Over 2/3 of the time.
  • Reaching: Over 2/3 of the time.
  • Climbing: Under 1/3 of the time.
  • Stooping: Over 2/3 of the time.

Statement of Confidentiality:
The Sales and Production Associate occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Employment at Will:
Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

View All Salvation Army Jobs