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Ticket Operations Associate Jobs in East Boston, MA

IDI Distributors

Warehouse Associate

Norton, MA · On-site

$20.32 - $25.38/hr

... various warehouse operations, including receiving and putting away materials, picking and ... Pull materials to fill orders via a pick ticket in an organized fashion. * Check pulled goods ...

IDI Distributors

Warehouse Associate

Boston, MA · On-site

$20.32 - $25.38/hr

... various warehouse operations, including receiving and putting away materials, picking and ... Pull materials to fill orders via a pick ticket in an organized fashion. * Check pulled goods ...

Liberty

Warehouse Associate

Braintree, MA · On-site

$17 - $20.25/hr

Warehouse Associate The Warehouse Associate will perform a variety of routine shipping, receiving ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Liberty Companies LLC

Warehouse Associate

Braintree, MA · On-site

$16.25 - $19.25/hr

Overview The Warehouse Associate will perform a variety of routine shipping, receiving, production ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Liberty Companies

Warehouse Associate

Braintree, MA · On-site

$17 - $20.25/hr

Overview The Warehouse Associate will perform a variety of routine shipping, receiving, production ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Liberty Companies LLC

Warehouse Associate

Braintree, MA

$16.25 - $19.25/hr

Overview The Warehouse Associate will perform a variety of routine shipping, receiving, production ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Liberty Companies LLC

Warehouse Associate

Braintree, MA

$16.25 - $19.25/hr

Overview The Warehouse Associate will perform a variety of routine shipping, receiving, production ... Operations * Prepare orders for shipment in accordance with the pick ticket and customer ...

Christian Science

Plaza Activities Associate

Boston, MA · On-site

$29.48 - $38.32/hr

Operate the point of sale system accurately, including ticket sales, cash handling, and balancing ... Perform opening and closing duties for exhibit operations. * Orient visitors to the exhibit ...

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All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in East Boston, MA

Ticket Operations Associate information

See East Boston, MA salary details

$12

$28

$57

How much do ticket operations associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for ticket operations associate in East Boston, MA is $28.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.88 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What job categories do people searching Ticket Operations Associate jobs in East Boston, MA look for?

The top searched job categories for Ticket Operations Associate jobs in East Boston, MA are:

What cities near East Boston, MA are hiring for Ticket Operations Associate jobs?

Cities near East Boston, MA with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in East Boston, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,300 per year, or $28.5 per hour.

Operations Associate - Northshore Mall

Peabody, MA • On-site

JCPenney
Apparel Manufacturing • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 678 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

People enjoy working here

Recommended by students

Recommended by parents

Learn more about JCPenneyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
    • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
    • \t
  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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