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Ticket Manager Jobs (NOW HIRING)

Peraton

$112K - $179K/yr

Responsibilities Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network ...

ASM Global

Ticket Seller

Fresno, CA · On-site

$16.90/hr

BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center.

San Jose Arena Management

$22.57/hr

Ticket Office Manager POSTING DATED: June 2026 Pay Range: The pay range for this role is $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position Overview Ticket Sellers are housed in our ...

ASM Global

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Box Office Manager FLSA STATUS : Part-Time, Non-Exempt Salary Range : $13.06 - $14.06 Benefits: Paid Sick Leave Job Summary : The primary responsibility of this position is to process single ticket ...

San Jose Arena Management

Ticket Seller

San Jose, CA · On-site

$22.57/hr

Ticket Office Manager POSTING DATED: June 2026 Pay Range: The pay range for this role is $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position Overview Ticket Sellers are housed in our ...

ASM Global

$16.90/hr

BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center.

ASM Global

Ticket Seller

North Charleston, SC

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

Livenation

Ticket Seller

Santa Ana, CA · On-site

Assisting Manager & Supervisor with internal Ticket Orders and Reports * Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service * Prompt, courteous ...

ASM Global

Ticket Seller

Rochester, MN

$13.06 - $14.06/hr

Box Office Manager FLSA STATUS : Part-Time, Non-Exempt Salary Range : $13.06 - $14.06 Benefits: Paid Sick Leave Job Summary : The primary responsibility of this position is to process single ticket ...

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

ASM Global

Ticket Seller

San Juan, PR · On-site

Ticket Seller Department: Box Office Reports To ... Box Office Manager or Team Leader Box Office FLSA Status: Non- Exempt Job Summary Legends Global ...

ASM Global

Legends Global the leader in privately managed public assembly facilities, has an excellent opening for the Ticket Seller (ON CALL) at Coliseo de Puerto Rico. The Ticket Seller is responsible for ...

Livenation

Ticket Seller

Phoenix, AZ · On-site

Assisting Manager & Supervisor with internal Ticket Orders and Reports * Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service * Prompt, courteous ...

Teamwork Online

Ticket Seller

Alexandria, LA · On-site

Part-Time Ticket Seller ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are ...

Posted today

ASM Global

Ticket Seller

San Juan, PR · On-site

Ticket Seller Department: Box Office Reports To ... Box Office Manager or Team Leader Box Office FLSA Status: Non- Exempt Job Summary Legends Global ...

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How much do ticket manager jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for ticket manager in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What are Ticket Managers?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

How does a Ticket Manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.
More about Ticket Manager jobs
What cities are hiring for Ticket Manager jobs? Cities with the most Ticket Manager job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Manager jobs? States with the most job openings for Ticket Manager jobs include:
Ticket Manager jobs near you
Ticket Management Associate

Ticket Management Associate

The Millennium Group

Omaha, NE • On-site

$20/hr

Full-time

Posted 3 days ago

New

The Millennium Group rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

270th of 449 rated business services

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Summary: The Ticket Management Associate serves as the primary point of contact for all North America locations, responding to employee phone calls and emails and creating work order tickets as needed. This role manages daily call and email volume, dispatches work through the ticketing system, schedules large configurable meeting spaces, and provides timely, accurate support to employees and field teams. The associate delivers world‑class customer service, ensures adherence to service standards, and supports reporting, follow‑up, and operational coordination across the facilities organization.

Responsibilities

Help Desk & Ticket Management

  • Respond to phone calls and emails from employees across all North America client locations.

  • Create, dispatch, and manage work order tickets using the ticketing system.

  • Follow up daily via phone on meeting setup requests and overdue work tickets.

  • Process and release scheduled preventive maintenance (PM) work orders at the start of each month.

  • Provide help desk data for monthly reporting and assist with ticket analysis.

  • Ensure all emails are responded to within two hours during core business hours.

  • Maintain accurate logs, records, and activity documentation.

Meeting Space Scheduling

  • Schedule all large, configurable meeting spaces based on employee requirements.

  • Coordinate with facilities teams to ensure proper setup and timely execution.

Operational Support

  • Deliver reports to the Engineering team for assignment and reassign work orders as needed.

  • Maintain daily communication with field facilities teams to support ticket closure and operational needs.

  • Pull and analyze ticket reports using ServiceNow to identify trends and support continuous improvement.

  • Ensure all procedures and service standards are followed consistently.

  • Complete ongoing training to stay current on products, services, and policy updates.

  • Perform other duties as assigned.

Customer Service

  • Provide world‑class customer service and build strong customer satisfaction and loyalty.

  • Strive for one‑call resolution and deliver timely, effective solutions.

  • Maintain a positive, professional, and cooperative tone with customers and coworkers.

Qualifications

  • High school diploma or equivalent (GED) preferred.

  • Customer service experience required.

  • 1–2 years of help desk experience preferred.

  • Strong willingness to work in a high‑volume, phone‑based environment.

  • Working knowledge of facilities operations preferred.

  • Experience with database software is a plus.

  • Excellent verbal and written communication skills.

  • Proficiency with Windows and Microsoft Office (Word, Excel, Outlook, Teams).

  • Strong competency in Outlook calendaring.

  • Keyboarding proficiency and comfort using automated systems.

  • Strong problem‑solving skills and ability to make quick, sound decisions.

  • Ability to thrive in a fast‑paced environment and manage multiple tasks simultaneously.

  • Professional, courteous, friendly, and empathetic interpersonal style.

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Job Posted by ApplicantPro

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