ZipRecruiter

Log In

1

Ticket Manager Jobs in Portland, OR (NOW HIRING)

MM International

Field IT Technician

Battle Ground, WA · On-site

Experience with ITIL focused ticket management tools. ServiceNow is a plus but not required. * Desktop/Laptop Imaging experience * Hardware & software Application Maintenance and Support * Perform ...

Torus, Inc.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

Experience with Jira ITSM and Slack for ticket management. * Strong troubleshooting skills for hardware, software, and networks. * Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN)

ABBTECH

Associate Implementation Specialist

Hillsboro, OR · On-site

$35 - $45/hr

Ticket management/Tracking Good problem-solving skills Great customer service and communication Ability to work well within a team Be able to lift 65 pounds Great attention to detail Work in a fast ...

next page

Showing results 1-20

All JobsTicket JobsTicket Manager JobsTicket Manager Jobs in Portland, OR

Ticket Manager information

See Portland, OR salary details

$11

$23

$32

How much do ticket manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticket manager in Portland, OR is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $28.03 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the most commonly searched types of Ticket jobs in Portland, OR?

The most popular types of Ticket jobs in Portland, OR are:

Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,445 per year, or $23.8 per hour.

Computer Service Technician - L2

The Rockridge Group

Hillsboro, OR

$18.50 - $24.75/hr

Full-time

Re-posted 4 days ago

Job description

Job Title: L2 Computer Service Technician
Location: Hillsboro, Oregon
Summary:
We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. Responding to assigned repair tickets involving computer damage, system not booting, water spills, cracked screens etc. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware.
Essential Duties and Responsibilities:
  • Support of PC & MAC Platforms & Operating Systems.
  • Responds to dispatched assignments usually involving the installation, repair or maintenance of computer hardware.
  • Computer replacement program initiatives, including System Level Migrations, Data Migrations, Application Install and Configuration on PC & MAC systems.
  • Work independently on assignments and report progress to your supervising manager.
  • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client.
  • Facilitate 100% of service ticket closures for all requests within Service Now/OPUS.
  • Manage assets and take detailed notes utilizing CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes.
  • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.
  • Keeping certifications and training updated.
  • Other duties and responsibilities may be assigned.
  • Must be able to lift (properly) up to 50lbs.
Education/Experience:
  • 3+ years Windows & Mac Experience within an L2 Deskside/Repair Support role
  • Customer Service and experience working directly with customers is a must.
  • Technical authorization CompTIA or equivalent certifications (Apple/HP).
  • Requires a sound technical background with a minimum of 3+ years of professional experience in a Service or IT environment.
  • Ability to troubleshoot and resolve complex hardware and software issues.
  • Excellent communication skills are a plus.
  • Service Now ticket Management.
  • General knowledge of gSuite (Gdocs, Gsheets, gmail) or Microsoft office is a plus.