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Ticket Manager Jobs in Edmonton, AB (NOW HIRING)

The Manager, Consumer (B2C) Ticket Sales is responsible for leading and developing a high-performing sales team focused on driving revenue through individual ticket products, including Season Seats ...

Reporting to the Manager, Group Sales - Oilers, the Coordinator, Ticket Sales will be responsible for the execution and coordination of various ticket sales events, promotions, campaigns and ...

Lead and develop sales managers, ensuring alignment with organizational goals * Build and execute overall ticket sales strategy for the B2B and B2C sales teams * Monitor and analyze sales performance ...

... Journeyman ticket or 3-5 years of installation experience with P. Eng or CET designation ... Familiarity with construction management software packages. * Travel is required all over Alberta ...

An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket merchandise is secured ...

An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket merchandise is secured ...

An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket merchandise is secured ...

An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket merchandise is secured ...

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Showing results 1-20

Ticket Manager information

See Edmonton, AB salary details

$19K

$48.6K

$96K

How much do ticket manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for ticket manager in Edmonton, AB is $48,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $56,000.00 per year, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.
Infographic showing various Ticket Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $48,566 per year, or $23.3 per hour.

Manager, Ticket Sales

Katz Group

Edmonton, AB • On-site

Full-time

Re-posted 10 days ago


Job description

About OEG Sports & Entertainment:

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE.

 

About the Role:

The Manager, Consumer (B2C) Ticket Sales is responsible for leading and developing a high-performing sales team focused on driving revenue through individual ticket products, including Season Seats and Partial Plans for the Edmonton Oilers and Edmonton Oil Kings.

This role is accountable for executing high-volume sales strategies, optimizing inbound and outbound sales channels, and building a structured, performance-driven environment that maximizes activity, conversion and overall revenue.

Your Focus in this Role:

  • Lead, coach, and develop two teams of Consumer Ticket Sales Account Executives (Oilers and Oil Kings)
  • Drive team performance against revenue targets, conversion rates, and activity KPIs
  • Oversee inbound and outbound sales efforts across Season Seats and Partial Plans
  • Establish and reinforce a structured sales process focused on efficiency and conversion
  • Conduct regular 1:1 coaching sessions, call reviews and performance evaluations
  • Monitor sales funnels, lead flow and conversion metrics to identify optimization opportunities
  • Partner with Marketing to align campaigns and lead generation strategies
  • Ensure strong utilization and accuracy within CRM systems
  • Identify opportunities to improve sales scripts, training programs and customer experience
  • Foster a high-energy, competitive and team-oriented sales culture
  • Attend Oilers and Oil Kings games to assist with in-game activations, customer visits and manager-on-duty responsibilities

 

Who You Are:

  • You are a results-driven sales leader with a passion for coaching and team development
  • You thrive in a high-volume, fast-paced sales environment
  • You are highly organized and process-oriented with strong attention to detail
  • You are data-driven and use metrics to guide decision-making
  • You are customer-centric and focused on delivering exceptional fan experiences
  • You are an effective communicator who can motivate and inspire a team
  • You are both competitive and collaborative in your leadership approach
  • You understand that the professional sports & entertainment industry often results in non-traditional working hours (evenings, weekends, holidays)

    Education, Experience and Skills:

    • Minimum 3+ years of sales experience
    • Minimum 2+ years in a sales leadership role
    • Post-Secondary Degree or Diploma is an asset
    • Experience in sports, entertainment, or hospitality sales is an asset
    • Strong leadership presence and ability to motivate high-activity sales teams
    • Comfortable managing high volumes of leads and fast sales cycles
    • Strong analytical and problem-solving skills
    • High level of accountability and ownership

      What’s in it for you?

      • 100% Employer Paid Benefits + RSP Matching Program
      • Oilers, Oil Kings, and Live Entertainment Ticket Options
      • Healthcare and Lifestyle Spending Account Options
      • On-Site Parking and Transit Allowance
      • On-Site Gym
      • Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
      • Social Work Culture + Employee Events

      Next Steps:

      Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.

      Stay in Touch!

      Official Edmonton Oilers Website | NHL.com