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Ticket Associate Jobs in Minnesota (NOW HIRING)

Scenthound

Front Desk Associate

Coon Rapids, MN · On-site

$15 - $16/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

Scenthound

Front Desk Associate Part Time

Rosemount, MN · On-site

$15/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

Scenthound

Front Desk Associate Part Time

Rosemount, MN · On-site

$15/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

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All JobsTicket Associate JobsTicket Associate Jobs in Minnesota

Ticket Associate information

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the most commonly searched types of Ticket jobs in Minnesota?

The most popular types of Ticket jobs in Minnesota are:

What are popular job titles related to Ticket Associate jobs in Minnesota?

For Ticket Associate jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Ticket Associate jobs in Minnesota look for?

The top searched job categories for Ticket Associate jobs in Minnesota are:

What cities in Minnesota are hiring for Ticket Associate jobs?

Cities in Minnesota with the most Ticket Associate job openings:

Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Associate

Scenthound Coon Rapids, MN

Coon Rapids, MN • On-site

$14.50 - $18.50/hr

Other

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Benefits:

Employee discounts

Flexible schedule

Training & development

Perks and Benefits:

Direct career growth path to Management positions (Ass. Manager, Manager) and additional options

Competitive hourly base pay, plus tips; sales bonuses

Medical, dental, and vision insurance benefits

Merit-based pay increases

Paid Vacation

Complimentary service membership

About the Position:

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

Sales experience and confidence (membership sales are highly valued!)

Customer service experience (retail, restaurant)

Computer/ Technology proficiency

A passion for dogs and dog health & wellness!

Reliable transportation

Willingness to work in a smoke-free environment

Weekend availibility

Who We Are Looking For:

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

Drive membership sales through health and wellness education

Drive key performance indicators – average ticket price and rebook ratio – through memberships, service

add-ons, and retail sales

Develop membership leads; Follow up with potential members

Answer phone calls, schedule customer appointments, manage customer profiles and records

Manage cash drawer – responsible for daily cash handling

Manage customer expectations; Resolve customer concerns; Retain memberships

Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable

Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:

Confidence in selling services and products

Ability to connect with customers (both canine and human!) and provide outstanding customer service

Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services

Effective communication with team members and dog parents (in person and on the phone)

Independently solve problems using Scenthound values and culture as a guide

Attention to detail

Time-management; Scheduling appointments efficiently

Accountability; hold oneself and others to Scenthound standards

Apply