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Ticket Associate Jobs in Indiana (NOW HIRING)

SpartanNash

Guest Care Associate

Elkhart, IN

$14 - $17.25/hr

Perform/process guest services transactions such as credits, over-rings, refunds, lottery ticket ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

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Ticket Associate information

What are some common challenges Ticket Associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What are Ticket Associates?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a Ticket Associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What are the most commonly searched types of Ticket jobs in Indiana? The most popular types of Ticket jobs in Indiana are:
What are popular job titles related to Ticket Associate jobs in Indiana? For Ticket Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticket Associate jobs in Indiana look for? The top searched job categories for Ticket Associate jobs in Indiana are:
What cities in Indiana are hiring for Ticket Associate jobs? Cities in Indiana with the most Ticket Associate job openings:
Ticket Associate jobs near you
Seasonal Customer Service Associate

Seasonal Customer Service Associate

Marketing.com

Peru, IN • On-site

$10 - $12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

COMPANY SUMMARY:
Marketing.com brings together people from diverse personal and professional backgrounds to create a technology-centered, people-powered culture that is constantly evolving and redefining how marketing is done. Our team members bring to work a combined history of dedication, service and being the best at what they do—everyday. With over 30 production facilities in the US and Canada (and growing!), we provide comprehensive digital marketing services, commercial printing, warehousing amp; fulfillment, direct mail marketing, sign manufacturing amp; fabrication, and promotional products.
We are expanding at warp speed and are adding to our team – from our sales office and shop floor locations to our remote online team members. We are a diverse, creative, and passionate crew who is always looking to discover and implement fresh, innovative ideas and make some pretty amazing things.
JOB SUMMARY
This position is temporary seasonal
The Customer Service Associate acts as an associate level liaison between team members, customers, sales, and manufacturing departments. Responsible for meeting or exceeding their production and fulfillment related requirements while developing and maintaining relationships with new and existing customers. Administers the production coordination function which may also include other related functions such as order entry and planning.
ROLES AND RESPONSIBILITIES
  • Assist the sales representative with all internal responsibilities, which include.
  • Write up request for estimate form or print out estimate from job ticket and submit for Pricing.
  • Write up “Was – is” estimate form.
  • Contact customers with pricing, as well as any issues and /or status of their job.
  • Enter jobs into the system
  • Create Ink request cards
  • Place the job into Prepress
  • Request all paper stock cards in the system
  • Create any Purchase Orders for outside vendors related to the project.
  • Write up any items needed to be purchased for the job
  • Send proofs to the customer or give them to the sales rep to deliver.
  • Maintain contact with outside vendor(s)
  • Communicate with Supervisors on the status of your jobs
  • Communicate with Shipping department
  • All other duties as assigned.

BASIC QUALIFICATIONS
  • Some college required; bachelor's degree preferred.
  • Experience, preferred in the Print industry.
  • Requires of color vision.

Preferred Skills
  • Experience with Direct Mail and USPS requirements in commercial printing.
  • Strong Microsoft Office Suite skills (Excel, Outlook, Word)
  • Strong understanding of the Printing industry - print process/how it operates; product flow and supply chain logistics as they relate to printing production.
  • Strong organizational, analytical, project management and problems solving skills.
Our Company offers a competitive salary and comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short amp; long-term disability, 401k, PTO, and Company-paid holidays.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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