The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Customer Operations Associate
New York, NY · On-site
$115K - $130K/yr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Customer Operations Associate
New York, NY · On-site
$115K - $130K/yr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Enterprise Account Executive - NYC
Manhattan, NY · On-site
$120 - $190/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Enterprise Account Executive - NYC
Manhattan, NY · On-site
$120 - $190/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Enterprise Account Executive - SF
San Francisco, CA · On-site
$100 - $150/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Enterprise Account Executive - SF
San Francisco, CA · On-site
$100 - $150/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Research Strategy Lead - Pre Sales
San Francisco, CA · On-site
$120 - $160/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Research Strategy Lead - Pre Sales
San Francisco, CA · On-site
$120 - $160/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Forward Deployed Software Engineer (EU)
Union, NJ · On-site
$120 - $180/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Forward Deployed Software Engineer (EU)
Union, NJ · On-site
$120 - $180/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
The Clinical Excellence Manager is responsible for leading Outset's clinical partnership with customers in the assigned territory to drive excellence in customers' insourced Tablo dialysis program ...
The Clinical Excellence Manager is responsible for leading Outset's clinical partnership with customers in the assigned territory to drive excellence in customers' insourced Tablo dialysis program ...
General Counsel
San Francisco, CA · On-site
$250 - $450/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
General Counsel
San Francisco, CA · On-site
$250 - $450/hr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
You will define the technology roadmap, govern data platforms, and embed security from the outset across all systems. Lead architecture, data integration, and AI/ML governance while guiding security ...
New
You will define the technology roadmap, govern data platforms, and embed security from the outset across all systems. Lead architecture, data integration, and AI/ML governance while guiding security ...
New
Enterprise Account Executive - SF
San Francisco, CA · On-site
$200K - $300K/yr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Enterprise Account Executive - SF
San Francisco, CA · On-site
$200K - $300K/yr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Clinical Excellence Manager
Boston, MA · On-site
At Outset we're revolutionizing an industry and changing lives. We're impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and ...
Clinical Excellence Manager
Boston, MA · On-site
At Outset we're revolutionizing an industry and changing lives. We're impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and ...
At Outset we're revolutionizing an industry and changing lives. We're impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and ...
At Outset we're revolutionizing an industry and changing lives. We're impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and ...
Clinical Excellence Manager
Denver, CO · On-site
At Outset we're revolutionizing an industry and changing lives. We're impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and ...
Clinical Excellence Manager
Denver, CO · On-site
At Outset we're revolutionizing an industry and changing lives. We're impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and ...
... WW scale from the outset. With Rufus serving customers internationally across Europe, Japan, India, and Canada, this leader will shape the architecture and operating model required to scale ...
... WW scale from the outset. With Rufus serving customers internationally across Europe, Japan, India, and Canada, this leader will shape the architecture and operating model required to scale ...
The Clinical Excellence Manager is responsible for leading Outset's clinical partnership with customers in the assigned territory to drive excellence in customers' insourced Tablo dialysis program ...
The Clinical Excellence Manager is responsible for leading Outset's clinical partnership with customers in the assigned territory to drive excellence in customers' insourced Tablo dialysis program ...
... WW scale from the outset. With Rufus serving customers internationally across Europe, Japan, India, and Canada, this leader will shape the architecture and operating model required to scale ...
... WW scale from the outset. With Rufus serving customers internationally across Europe, Japan, India, and Canada, this leader will shape the architecture and operating model required to scale ...
The Clinical Excellence Manager is responsible for leading Outset's clinical partnership with customers in the assigned territory to drive excellence in customers' insourced Tablo dialysis program ...
The Clinical Excellence Manager is responsible for leading Outset's clinical partnership with customers in the assigned territory to drive excellence in customers' insourced Tablo dialysis program ...
Enterprise Account Executive - NYC
New York, NY · On-site
$200K - $300K/yr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
Enterprise Account Executive - NYC
New York, NY · On-site
$200K - $300K/yr
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset is backed by top ...
The Outset information
See salary details
$11K - $17.1K
0% of jobs
$17.1K - $23.2K
0% of jobs
$23.2K - $29.3K
0% of jobs
$29.3K - $35.4K
5% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$35.4K - $41.5K
21% of jobs
$41.5K - $47.5K
0% of jobs
The median wage is $52.9K / yr.
$47.5K - $53.6K
27% of jobs
$53.6K - $59.7K
0% of jobs
$59.7K - $65.8K
19% of jobs
$67.1K is the 75th percentile. Wages above this are outliers.
$65.8K - $71.9K
12% of jobs
$71.9K - $78K
15% of jobs
$11K
$56.4K
$78K
How much do the outset jobs pay per year?
What is The Outset?
What are some common challenges faced by team members at The Outset, and how are they typically addressed?
What are the key skills and qualifications needed to thrive as an Outset Medical Sales Representative, and why are they important?
What is the difference between The Outset vs Customer Service Representative?
| Aspect | The Outset | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer additional training | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, retail, or call centers; focus on customer interaction | Call centers, retail stores, or office environments; direct customer interaction |
| Industry Usage | Common in retail, hospitality, and service sectors | Widely used across various industries including retail, telecom, and banking |
The Outset and Customer Service Representative roles both require similar credentials and are found in customer-focused industries. The Outset often refers to entry-level positions or initial training phases, while Customer Service Representatives handle ongoing customer interactions. Both roles are essential for maintaining customer satisfaction and are frequently searched for by job seekers entering the service industry.
What cities are hiring for The Outset jobs?
Cities with the most The Outset job openings:
What states have the most The Outset jobs?
States with the most job openings for The Outset jobs include:
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Job description
Outset invented a better way to do research: AI-powered user interviews.
Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.
Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025-less than six months after our Series A-led by Radical Ventures with participation from M12 (Microsoft's venture arm), 8VC, Y Combinator, and Adverb Ventures.
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AImoderated research, as the new standard for understanding people.
We're a tight-knit team serving some of the world's largest enterprises.
As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering teams to ensure our customers succeed in their research. You'll become our customers' go-to partner, helping them navigate the platform, manage research logistics, and unlock the full value of our tools. This is a high-impact role with tons of room for ownership, learning, and growth.
Qualifications
- Support customer research success by reviewing study content, assisting with participant recruitment, and providing hands-on research support
- Act as a trusted product advisor, responding to questions, troubleshooting issues, and helping customers make the most of our platform
- Collaborate with external partners (e.g., vendors assisting with study participant recruitment) to ensure smooth research execution
- Contribute to product knowledge by building and maintaining help center content and improving internal documentation
- Advocate for our users and inform our product roadmap by sharing customer insights and feedback with the Outset team
- Develop process and systems to optimize our internal workflows, including incorporation of automation and AI
- Experience in consulting, market research, research operations (including expert networks/ participant recruitment), social science research, or adjacent fields
- 1-2+ years of experience successfully managing customer relationships (e.g., consulting, market research, project management, account management, etc.)
- Excellent communication skills, with experience adapting communication to relevant audiences
- A proactive, problem-solving mindset and a passion for helping customers succeed - when you see a problem that needs to be solved, you take ownership
- Experience developing strong product expertise and/or technical expertise
- Strong organizational skills and experience managing multiple priorities or workstreams in parallel