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Empeon Jobs (NOW HIRING)

Empeon

Client Support Specialist

Montebello, NY

$18.75 - $25.50/hr

What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...

Empeon

Client Support Specialist

Montebello, NY

$70K - $90K/yr

What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...

Empeon

Client Support Specialist

Montebello, NY · On-site +1

$70K - $90K/yr

What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...

Empeon

Implementation Project Manager

Montebello, NY

$70K - $100K/yr

Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...

Empeon

Implementation Project Manager

Montebello, NY · On-site +1

$70K - $100K/yr

Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...

Wellbound Home Care

Payroll Manager

Brooklyn, NY

$70K - $90K/yr

We are looking for a highly skilled and experienced Payroll Manager with in-depth knowledge of Empeon Payroll software. The successful candidate will have a strong background in payroll processing ...

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Empeon information

What are the key skills and qualifications needed to thrive as an Empeon specialist, and why are they important?

To excel as an Empeon specialist (HR/payroll software professional), you need a solid understanding of payroll processing, HR regulations, and experience with payroll systems, ideally with prior exposure to Empeon or similar platforms. Proficiency in HRIS software, data management tools, and knowledge of compliance standards such as FLSA and ACA are typically required. Attention to detail, problem-solving abilities, and strong communication skills help professionals resolve payroll issues and support clients effectively. These competencies ensure accurate payroll operations, regulatory compliance, and high client satisfaction in a fast-paced HR tech environment.

What are some typical challenges faced by professionals working with Empeon's payroll and HR software solutions?

Professionals using Empeon's payroll and HR software often encounter challenges related to staying updated with evolving compliance regulations and ensuring data accuracy across multiple modules. Adapting to new features and integrations, especially when onboarding clients with unique business needs, can also require close attention. Collaboration with HR, finance, and IT teams is common, necessitating strong communication skills and a proactive approach to troubleshooting. However, these challenges provide valuable learning experiences and opportunities for career growth in HR technology.

What is Empeon?

Empeon is a cloud-based human resources (HR) and payroll management platform designed to help businesses automate and simplify HR tasks. It offers solutions for payroll processing, time and attendance tracking, benefits administration, and compliance management. Empeon is often used by businesses looking for an all-in-one HR system that can streamline workforce management and improve operational efficiency.

What is the difference between Empeon vs Bookkeeper?

AspectEmpeonBookkeeper
Required CredentialsBasic accounting knowledge, possibly some certificationsHigh school diploma; some certifications like Certified Bookkeeper (CB) are common
Work EnvironmentTypically in retail, e-commerce, or small business settingsOffice or remote, in various industries including finance and small business
Employer & Industry UsageUsed by retail and e-commerce platforms for payment processing and financial managementUsed across multiple industries for financial record-keeping

Empeon and bookkeepers both handle financial tasks, but Empeon focuses on payment processing and financial management within retail and e-commerce environments, while bookkeepers maintain general financial records across various industries. The choice depends on the specific financial functions and industry context.

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Empeon jobs near you

Client Support Specialist

Empeon

Montebello, NY

$18.75 - $25.50/hr

Other

Posted 7 days ago

Job description

What You’ll Do

This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related to our Payroll, Human Resources, and Time & Attendance application.

Responsibilities include:

  • Administrate client inquiries through our ticketing system
  • Assist clients via email and phone with Payroll & HR practice guidance and apply this knowledge within the toolset of Empeon
  • Assist internal and external users with system modules such as profile setups, reporting, accrual setups, and payroll processing setups
  • Stay abreast of system modules and updates and test for understanding of monthly released features
  • Assist other departments such as Tax and Implementation if the need arises.
  • Communication with Product team, management & Development regarding client needs
  • Assist with other business objectives as determined by management
  • Previous experience in Customer Success, Technical Support, Sales or other client relations fields
  • Previous experience working for a payroll service provider or as an organization’s Payroll Manager is a plus.  Experience in using Empeon’s payroll platform a major plus.
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Excel with an understanding of querying and V-Lookups needed
  • CPP preferred though not required depending on experience

What you’ll need to get the job done:

What we offer:

  • Competitive salary
  • Flexible work schedule
  • Positive, respectful, and relaxed environment
  • Flat organization - no bureaucracy, stuff gets done!

About Empeon

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

Montebello, NY, US

Year founded

1998

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