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Empeon Jobs (NOW HIRING)

Empeon

Scheduling Implementation Specialist

Montebello, NY · On-site +1

$75K - $100K/yr

About Empeon Empeon is a healthcare-focused Human Capital Management (HCM) platform that unifies HR, payroll, time & attendance, and scheduling for healthcare organizations. Our Scheduling module was ...

Empeon

Client Support Specialist

Montebello, NY · On-site +1

$60K - $70K/yr

What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...

Empeon

Client Support Specialist

Montebello, NY

$60K - $70K/yr

What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...

Empeon

Implementation Project Manager

Montebello, NY · On-site +1

$70K - $100K/yr

Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...

Empeon

Implementation Project Manager

Montebello, NY

$70K - $100K/yr

Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...

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Empeon information

Who owns Empeon?

Empeon is a payment processing platform owned by its parent company, which is a private organization. Ownership details are typically held by the company's executives or investors, and specific ownership information may not be publicly disclosed. Job seekers should focus on the company's role in financial technology and its employment opportunities.

What are some typical challenges faced by professionals working with Empeon's payroll and HR software solutions?

Professionals using Empeon's payroll and HR software often encounter challenges related to staying updated with evolving compliance regulations and ensuring data accuracy across multiple modules. Adapting to new features and integrations, especially when onboarding clients with unique business needs, can also require close attention. Collaboration with HR, finance, and IT teams is common, necessitating strong communication skills and a proactive approach to troubleshooting. However, these challenges provide valuable learning experiences and opportunities for career growth in HR technology.

What does Empeon do?

Empeon is a company that provides payment processing and business management solutions for merchants. Employees in related roles may handle tasks such as customer support, sales, or technical implementation of payment systems. The company often seeks professionals with knowledge of financial technology and secure transaction protocols.

What are the key skills and qualifications needed to thrive as an Empeon specialist, and why are they important?

To excel as an Empeon specialist (HR/payroll software professional), you need a solid understanding of payroll processing, HR regulations, and experience with payroll systems, ideally with prior exposure to Empeon or similar platforms. Proficiency in HRIS software, data management tools, and knowledge of compliance standards such as FLSA and ACA are typically required. Attention to detail, problem-solving abilities, and strong communication skills help professionals resolve payroll issues and support clients effectively. These competencies ensure accurate payroll operations, regulatory compliance, and high client satisfaction in a fast-paced HR tech environment.

What job is in most demand right now?

Currently, roles in healthcare, technology, and skilled trades are in high demand. Positions such as software developers, healthcare professionals, and electricians are experiencing significant growth due to industry needs and technological advancements.

Is Empeon legit?

Empeon is a payment processing platform that offers merchant services and e-commerce solutions. When considering employment or partnerships, verify the company's credentials through official sources and reviews to ensure legitimacy and reliability.

What is the difference between Empeon vs Bookkeeper?

AspectEmpeonBookkeeper
Required CredentialsBasic accounting knowledge, possibly some certificationsHigh school diploma; some certifications like Certified Bookkeeper (CB) are common
Work EnvironmentTypically in retail, e-commerce, or small business settingsOffice or remote, in various industries including finance and small business
Employer & Industry UsageUsed by retail and e-commerce platforms for payment processing and financial managementUsed across multiple industries for financial record-keeping

Empeon and bookkeepers both handle financial tasks, but Empeon focuses on payment processing and financial management within retail and e-commerce environments, while bookkeepers maintain general financial records across various industries. The choice depends on the specific financial functions and industry context.

What is Empeon?

Empeon is a cloud-based human resources (HR) and payroll management platform designed to help businesses automate and simplify HR tasks. It offers solutions for payroll processing, time and attendance tracking, benefits administration, and compliance management. Empeon is often used by businesses looking for an all-in-one HR system that can streamline workforce management and improve operational efficiency.
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Empeon jobs near you
Infographic showing various Empeon job openings in the United States as of July 2026, with employment types broken down into 8% As Needed, and 92% Full Time. Highlights an 100% In-person job distribution.

Scheduling Implementation Specialist

Empeon

Montebello, NY • On-site, Remote

$75K - $100K/yr

Full-time

Posted 12 days ago

Job description

About Empeon
Empeon is a healthcare-focused Human Capital Management (HCM) platform that unifies HR, payroll, time & attendance, and scheduling for healthcare organizations. Our Scheduling module was built for the realities of 24/7 patient care: census-driven staffing targets (HPPD), call-outs and last-minute shift vacancies, shift swaps and open-shift bidding, overtime alerts, and compliance with CMS staffing standards. Our clients are primarily skilled nursing facilities (SNFs), assisted living facilities (ALFs), and other long-term and post-acute care providers.
About the Role
You will own the onboarding journey for clients adopting Empeon's Scheduling module - from kickoff and discovery through configuration, training, go-live, and handoff to Customer Success. You are the bridge between how a facility staffs its floors today and how Empeon makes that faster, compliant, and predictable. Success in this role means clients go live on time, schedulers actually use the system, and staffing compliance becomes easier, not harder.
What You'll Do
  • Lead end-to-end onboarding of the Scheduling module for new and existing Empeon clients, managing multiple concurrent implementations against defined timelines and milestones.
  • Run discovery sessions to map each facility's staffing model: units, positions (RN/LPN/CNA and non-clinical roles), shift patterns and rotations, census-based HPPD budgets, and approval workflows.
  • Configure the module to match: shift templates and color-coding, differential pay rates and shift bonuses, overtime alert thresholds, call-out and shift-swap workflows, open-shift bidding, and geofenced mobile clock-in.
  • Ensure scheduling works seamlessly with the client's Empeon Time & Attendance and Payroll setup, validating that scheduled shifts, punches, and pay rules reconcile correctly.
  • Train schedulers, DONs, administrators, and HR teams - remotely and, when needed, on-site - and drive caregiver adoption of self-service scheduling on mobile.
  • Guide clients through compliance-oriented setup: CMS minimum staffing requirements, state DOH staffing rules, PBJ considerations, and HPPD targets tied to the CMS 5-Star Quality Rating System.
  • Manage data gathering and migration from spreadsheets, paper schedules, or legacy scheduling tools.
  • Provide post-go-live hypercare, resolve early-adoption issues, and execute a clean handoff to Customer Success and Support.
  • Feed field insights back to Product - recurring configuration gaps, feature requests, and SNF/ALF workflow patterns.

What You'll Bring
  • 2-4 years in SaaS implementation, onboarding, or customer success - ideally with workforce management, scheduling, time & attendance, or payroll software.
  • Working knowledge of long-term care operations: 24/7 staffing, census-driven coverage, nurse staffing ratios, and the realities of filling a 6a-2p shift at 5am.
  • Strong project management habits - you keep multiple implementations moving, flag risk early, and hold clients accountable to their side of the plan.
  • Confident trainer and facilitator, comfortable presenting to audiences from frontline schedulers to facility administrators and regional operators.
  • Comfort with data: Excel, data cleanup, and structured imports/migrations.
  • Clear, empathetic communicator who can translate software configuration into operational language facility teams understand.

Nice to Have
  • Direct experience working in or with SNFs, ALFs, or other post-acute/senior care settings (scheduler, staffing coordinator, HR, or vendor-side).
  • Familiarity with CMS staffing regulations, PBJ reporting, or the 5-Star Quality Rating System.
  • Experience with client onboarding platforms (e.g., GuideCX) and ticketing tools (e.g., Jira).

Why This Role Matters
Understaffed shifts in a nursing facility aren't an inconvenience - they're a patient-care and compliance risk. Every facility you onboard well means schedulers spend less time making phone calls at 5am and more time keeping floors safely staffed. You'll have direct, visible impact on how healthcare workforces run.
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About Empeon

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

Montebello, NY, US

Year founded

1998

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