Client Support Specialist
$18.75 - $25.50/hr
What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...
Empeon
9 Empeon Jobs Hiring Near You
Client Support Specialist
$18.75 - $25.50/hr
What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...
Client Support Specialist
Montebello, NY · On-site
$70K - $90K/yr
What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...
Quick apply
Client Support Specialist
Montebello, NY · On-site
$70K - $90K/yr
What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...
Client Support Specialist
Montebello, NY · On-site +1
$70K - $90K/yr
What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...
Client Support Specialist
Montebello, NY · On-site +1
$70K - $90K/yr
What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...
Implementation Project Manager
$70K - $100K/yr
Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...
Quick apply
Implementation Project Manager
$70K - $100K/yr
Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...
Implementation Project Manager
Montebello, NY · On-site +1
$70K - $100K/yr
Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...
Implementation Project Manager
Montebello, NY · On-site +1
$70K - $100K/yr
Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...
Lead AI & Data Platform Engineer - Reporting & Analytics
Lakewood, NJ · On-site
$150K - $200K/yr
The Role You will own Empeon's next-generation reporting and analytics platform end to end - architecting the foundation, writing the code that matters most, and helping build the team that delivers ...
Lead AI & Data Platform Engineer - Reporting & Analytics
Lakewood, NJ · On-site
$150K - $200K/yr
The Role You will own Empeon's next-generation reporting and analytics platform end to end - architecting the foundation, writing the code that matters most, and helping build the team that delivers ...
Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...
Empeon is a rapidly growing, dynamic Payroll and HCM (Human Capital Management) SaaS company. We believe in the power of people; to inspire, to achieve and to transform and we have developed smart ...
Location: In-person / Hybrid - Airmont, NY / Greater Lakewood NJ Area About the Role We are looking for Senior Software Engineers to join our engineering team. We're hiring across two tracks - Full ...
Location: In-person / Hybrid - Airmont, NY / Greater Lakewood NJ Area About the Role We are looking for Senior Software Engineers to join our engineering team. We're hiring across two tracks - Full ...
Senior Software Engineer - Full-Stack or Back-End
Lakewood, NJ · On-site
$100K - $150K/yr
Location: In-person / Hybrid - Airmont, NY / Greater Lakewood NJ Area About the Role We are looking for Senior Software Engineers to join our engineering team. We're hiring across two tracks - Full ...
Senior Software Engineer - Full-Stack or Back-End
Lakewood, NJ · On-site
$100K - $150K/yr
Location: In-person / Hybrid - Airmont, NY / Greater Lakewood NJ Area About the Role We are looking for Senior Software Engineers to join our engineering team. We're hiring across two tracks - Full ...
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$18.75 - $25.50/hr
Other
Posted 7 days ago
Job description
What You’ll Do
This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related to our Payroll, Human Resources, and Time & Attendance application.
Responsibilities include:
- Administrate client inquiries through our ticketing system
- Assist clients via email and phone with Payroll & HR practice guidance and apply this knowledge within the toolset of Empeon
- Assist internal and external users with system modules such as profile setups, reporting, accrual setups, and payroll processing setups
- Stay abreast of system modules and updates and test for understanding of monthly released features
- Assist other departments such as Tax and Implementation if the need arises.
- Communication with Product team, management & Development regarding client needs
- Assist with other business objectives as determined by management
- Previous experience in Customer Success, Technical Support, Sales or other client relations fields
- Previous experience working for a payroll service provider or as an organization’s Payroll Manager is a plus. Experience in using Empeon’s payroll platform a major plus.
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Proficiency with Microsoft Excel with an understanding of querying and V-Lookups needed
- CPP preferred though not required depending on experience
What you’ll need to get the job done:
What we offer:
- Competitive salary
- Flexible work schedule
- Positive, respectful, and relaxed environment
- Flat organization - no bureaucracy, stuff gets done!
About Empeon
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Montebello, NY, US
Year founded
1998