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Text Customer Service Jobs in Florida (NOW HIRING)

Holler Honda

Automotive Service Advisor

Orlando, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Telephone or text customer when job is finished and discuss with him/her what was done * Cooperate with all other dealership personnel necessary to guarantee quality service * Coordinate with the ...

5TH HQ LLC

Customer Service Clerk

Fort Lauderdale, FL · On-site

$15/hr

High Energetic Customer Service Clerk We are currently hiring a High Energetic Customer Service ... Monday - Friday $15/HR Call now 954-766-4182 or text 954-397-0778 Apply in Person 8040 Peters Road ...

Classic Mazda

Automotive Service Advisor

Orlando, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Telephone or text customer when job is finished and discuss with him/her what was done * Cooperate with all other dealership personnel necessary to guarantee quality service * Coordinate with the ...

Top Dollar Car

Customer Service Representative

Jacksonville, FL · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

If you have a background in Call Center, Customer Service, or Retail Sales, and you're looking to ... Handle a high volume of inbound customer inquiries via phone, email, text, and chat Respond ...

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Showing results 21-40

All JobsText Customer Service JobsText Customer Service Jobs in Florida

Text Customer Service information

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

How do you become a text customer service agent?

To become a text customer service agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or training in specific tools like live chat software, and the role often involves working flexible hours or shifts.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Florida?

For Text Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Florida look for?

The top searched job categories for Text Customer Service jobs in Florida are:

What cities in Florida are hiring for Text Customer Service jobs?

Cities in Florida with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

Twister Gymnastics

Coconut Creek, FL

$15 - $20.50/hr

Part-time

Re-posted 18 days ago

Job description

Twister Gymnastics has two locations in sunny South Florida: Coconut Creek (American Twisters) and Boca Raton (Twister Gymnastics). Customer Service and Sales representatives will be responsible for all aspects of customer satisfaction, including explaining programs, processing payments, correspondence via telephone, email and text and any other customer or staff needs. Representatives must be available to work weekends and some evenings. One year experience. A good work ethic and some flexibility is required. We offer competitive compensation and a fun place to work. Come join our team!


NOTE: If applicants get to this stage, a background check will be required. https://info.flclearinghouse.com

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