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Text Customer Service Jobs in Miami, FL (NOW HIRING)

Gem Paver Systems

Be Seen First

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

* Answer incoming phone calls, emails, and text messages professionally. * Assist customers with questions about paving, asphalt, sealcoating, and repair services. * Schedule estimates, consultations ...

Innovair Solutions

Customer service

Miami, FL · On-site

$15.25 - $20.75/hr

As a Customer Service Technician, you will be responsible for supporting sales teams and customers ... The masculine gender is used without discrimination and solely for the purpose of making the text ...

Lawn Doctor

Customer Service Specialist

Miami, FL · On-site

$48K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dental insurance Customer Service Specialist Location: Summerville, SC Company: Lawn Doctor Support ... What You'll Do • Answer incoming phone calls, emails, and text messages from customers with ...

5TH HQ LLC

Customer Service Clerk

Fort Lauderdale, FL · On-site

$15/hr

High Energetic Customer Service Clerk We are currently hiring a High Energetic Customer Service ... Monday - Friday $15/HR Call now 954-766-4182 or text 954-397-0778 Apply in Person 8040 Peters Road ...

Crash Champions

Customer Service Representative

Miami, FL

$15.25 - $20.75/hr

Provide repair status updates to customer via call or text based on an established communication cadence with the customer * Communicate with Service Advisor: Frequently communicate to get updates ...

e-Med.us

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver exceptional customer service through phone, email, chat, and text communications * Serve as a trusted resource by educating members on eMed's products, services, and programs * Resolve ...

eMed LLC

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver exceptional customer service through phone, email, chat, and text communications * Serve as a trusted resource by educating members on eMed's products, services, and programs * Resolve ...

GEODIS

Customer Service Representative

Miami, FL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Text DELIVER to 88300 to apply or explore more opportunities at www.workatGEODIS.com ! Deliver Your ... Interacts with customers by phone, email, or in person and receives orders or changes in service.

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Showing results 1-20

All JobsText Customer Service JobsText Customer Service Jobs in Miami, FL

Text Customer Service information

See Miami, FL salary details

$9

$17

$25

How much do text customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for text customer service in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

How do you become a text customer service agent?

To become a text customer service agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or training in specific tools like live chat software, and the role often involves working flexible hours or shifts.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Miami, FL?

For Text Customer Service jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Miami, FL look for?

The top searched job categories for Text Customer Service jobs in Miami, FL are:

What cities near Miami, FL are hiring for Text Customer Service jobs?

Cities near Miami, FL with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,395 per year, or $18 per hour.

Customer Service Associate

Gem Paver Systems

Miami, FL • On-site

$13.75 - $19.25/hr

Full-time

Posted 16 days ago

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Job description

  • Answer incoming phone calls, emails, and text messages professionally.
  • Assist customers with questions about paving, asphalt, sealcoating, and repair services.
  • Schedule estimates, consultations, and project appointments.
  • Create and update customer records.
  • Communicate with field crews regarding schedules and customer requests.
  • Follow up with customers before, during, and after project completion.
  • Resolve customer concerns promptly and professionally.
  • Process invoices and payments when needed.
  • Maintain accurate records of customer interactions and job status.
  • Provide exceptional customer service while representing the company in a positive manner.