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Tenant Services Administrator Jobs (NOW HIRING)

CP Group

Tenant Experience Coordinator

Atlanta, GA

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key ... service and relationship management. * Prior experience as a Leasing Administrator and/or Sales ...

NISBET-BROWER 1

Leasing Administrator

Cincinnati, OH

$22 - $23/hr

... Leasing Administrator to oversee lease administration activities and support day-to-day property ... leasing processes, tenant communications, and service requests are handled efficiently and ...

CP Group

Tenant Experience Coordinator

Atlanta, GA · On-site

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key ... service and relationship management. * Prior experience as a Leasing Administrator and/or Sales ...

Avison Young

Property Administrator

Raleigh, NC · On-site

$17.75 - $23.50/hr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Raleigh, NC

$17.75 - $23.50/hr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Raleigh, NC · On-site

$17.75 - $23.50/hr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Chapel Hill, NC · On-site

$16.50 - $22.25/hr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Chapel Hill, NC

$16.50 - $22.25/hr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Chapel Hill, NC · On-site

$16.50 - $22.25/hr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Raleigh, NC · On-site

$17.75 - $23.50/hr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Los Angeles, CA · On-site

$60K - $70K/yr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Los Angeles, CA

$60K - $70K/yr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

Avison Young

Property Administrator

Los Angeles, CA

$60K - $70K/yr

The Property Administrator provides the Property Manager with administrative and building ... Excellent customer and tenant service orientation * Ensuring that our tenants are 100% satisfied ...

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Tenant Services Administrator information

See salary details

$41K

$88.9K

$137.5K

How much do tenant services administrator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for tenant services administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a tenant services administrator, and why are they important?

To thrive as a Tenant Services Administrator, you need strong organizational skills, attention to detail, and experience in property administration or related fields, often supported by a diploma or degree in business or property management. Familiarity with property management software, Microsoft Office Suite, and customer relationship management (CRM) systems is typically required. Excellent interpersonal communication, problem-solving abilities, and a proactive approach help build positive tenant relationships and resolve issues efficiently. These skills and qualities are vital for ensuring smooth operations, high tenant satisfaction, and effective property management.

What is a tenant services administrator?

Tenant Services Administrators are professionals who serve as the main point of contact between property management teams and tenants in commercial or residential buildings. They handle tenant inquiries, coordinate maintenance requests, manage lease documentation, and ensure that tenant needs are addressed promptly and efficiently. Their role is essential for maintaining positive tenant relationships and ensuring the smooth operation of the property. They often work closely with property managers, maintenance staff, and vendors to resolve issues and support building operations.

What are the typical daily interactions a tenant services administrator has with tenants and building management?

A Tenant Services Administrator regularly communicates with tenants to address maintenance requests, answer inquiries about building policies, and coordinate repairs or services. They also work closely with property managers and maintenance teams to ensure tenant needs are met promptly and efficiently. On a typical day, they may handle tenant move-ins and move-outs, process service requests, and help organize building events or communications. This role requires strong organizational and customer service skills, as well as the ability to balance multiple priorities in a fast-paced environment.

What is the difference between Tenant Services Administrator vs Leasing Coordinator?

AspectTenant Services AdministratorLeasing Coordinator
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; real estate or leasing certification often preferred
Work EnvironmentProperty management offices, residential or commercial propertiesLeasing offices, property management firms, rental communities
Employer & Industry UsageProperty management companies, real estate firmsReal estate agencies, property leasing companies
Common Search & Comparison IntentUnderstanding roles in tenant relations and property managementFocus on leasing process, tenant screening, and rental agreements

The Tenant Services Administrator primarily handles tenant relations, service requests, and communication within property management. In contrast, a Leasing Coordinator focuses on the leasing process, including tenant screening and rental agreements. While both roles support property operations, the Tenant Services Administrator emphasizes ongoing tenant support, whereas the Leasing Coordinator concentrates on securing new tenants and lease transactions.

More about Tenant Services Administrator jobs
What job categories do people searching Tenant Services Administrator jobs look for? The top searched job categories for Tenant Services Administrator jobs are:
Tenant Services Administrator jobs near you
Infographic showing various Tenant Services Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

Assistant Building Director, Administration II

Breaking Ground

Brooklyn, NY • On-site

$66K - $70K/yr

Full-time

Posted 16 days ago

Job description

ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Assistant Building Director, Administration II
Reporting to the Senior Property Manager, the Assistant Building Director, Administration II is responsible for ensuring effective property management and day-to-day operations at 90 Sands. The Assistant Building Director works closely with Property Management, Leasing and Compliance, and Finance on special projects and liaises with different positions for the daily operations of the building. The Assistant Building Director supervises Rent Administrators and Office Managers and works closely with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Successful oversight and performance management of the administrative team, including Rent Administrators and Office Managers
  • Provide regular, structured supervision meetings for direct reports
  • Responsible for implementing supervisory strategies, and systems of accountability to ensure that staff have adequate support, guidance, and oversight at all times
  • Oversee day-to-day building operations for 400+ units in the functional areas of rent collection and administration; lease renewals; subsidy management; tenant services; and general office management
  • Responsible for the planning and execution of the building's annual recertification process
  • Oversee all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations; Breaking Ground policies and procedures; values, goals, and best practices
  • Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant services at the building including activities, workshops, events, and skills-building opportunities to enhance the tenant experience
  • Partner with the Building Director II, Assistant Directors, and social services staff to address specific resident issues and other challenges
  • Respond to tenant concerns about building operations
  • Work with Property Management leadership on agency-wide issues including the implementation of databases and report review
  • Ensure data is properly entered into Real Page, Breaking Portal and other database
  • Ensure site compliance with established departmental standard operating procedures and best practices
  • Maintain building contracts with outside vendors
  • Perform other related duties as assigned

MINIMUM QUALIFICATIONS:
  • Bachelor's degree or equivalent experience
  • Minimum 6 years of experience in property management in affordable/supportive housing and/or social services required
  • Minimum 1 year of supervisory experience required
  • LIHTC certification required
  • Strong knowledge of housing subsidies
  • Superior conflict resolution skills
  • Strong written and verbal communication skills
  • And commitment to problem solving
  • Proficiency with relevant software (MS Office, property management systems)

EOE/M/F/Vet/Disabled

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