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Temporary Museum Assistant Jobs (NOW HIRING)

Washington University of St. Louis

Supervises part-time student assistants, vendors, contractors, and interns. Primary Duties ... Supports other priority departmental projects as assigned (e.g., temporary exhibition management)

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Temporary Museum Assistant information

Is it hard to get hired at a museum?

Getting hired as a temporary museum assistant can vary depending on the institution and location, but generally, it involves applying through job postings, demonstrating relevant skills such as customer service or basic knowledge of exhibits, and sometimes completing a background check. Competition may be moderate, and having prior experience or volunteer work can improve chances of being hired.

How to become a museum assistant?

To become a museum assistant, candidates typically need a high school diploma or equivalent and some experience in customer service or administrative tasks. Relevant skills include organization, communication, and familiarity with museum exhibits or collections. Some positions may require knowledge of specific tools or software used in museum settings.

Can I work at a museum without a degree?

Temporary Museum Assistants often do not require a degree, as the role typically focuses on customer service, organization, and basic exhibit support. Relevant skills such as communication, attention to detail, and familiarity with museum environments can be more important than formal education. Some positions may require training or certifications, but a degree is not always necessary for entry-level roles.

What is the difference between Temporary Museum Assistant vs Museum Educator?

AspectTemporary Museum AssistantMuseum Educator
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant courseworkBachelor's degree in education, history, or related field; certifications may enhance prospects
Work EnvironmentGallery, exhibit areas, and visitor service points within museumsEducational spaces, workshops, and public programs within museums
Employer & Industry UsageCommonly hired for short-term projects, seasonal work, or cover staff shortagesRegular staff or contract roles focused on visitor engagement and education

While both roles work within museum settings, Temporary Museum Assistants primarily support operational tasks and visitor services, often on a short-term basis. Museum Educators focus on developing and delivering educational programs, engaging visitors through learning activities. The roles differ mainly in responsibilities and qualifications, but both contribute to enriching visitor experiences in museums.

What is a museum assistant?

A museum assistant is a staff member responsible for supporting daily operations in a museum, including greeting visitors, providing information, maintaining exhibits, and assisting with educational programs. They often require good communication skills and may work with tools like ticketing systems or exhibit displays, typically on a part-time or temporary basis.
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Temporary Museum Assistant jobs near you

Specialist, Guest Experience (Temporary, PT)

Cincinnati Museum Center & National Underground Railroad Freedom Center

Cincinnati, OH • On-site

$15/hr

Part-time, Temporary

Re-posted 26 days ago

Job description

Specialist, Guest Experience (Temporary, PT)
Cincinnati Museum Center
Reports to: Manager, Guest Experience
Department: Guest Experience
FLSA Status: PT, Non-Exempt Hourly $15.00
Temporary- Anticipated Start April 2026 through January 2027 - to include the Featured Exhibition: Lego Jurassic World,
The Exhibition, Four days of availability, including at least one weekend day required 
Position Overview:
The Specialist, Guest Experience (Temporary, PT) at Cincinnati Museum Center (CMC) is the first one to greet and assist guests to the museum either as a cashier in the box office or at the self-serve kiosks. The Specialist also serves as a Discovery Ambassador welcoming guests into museums and experiences by scanning tickets or Memberships and distributing wristbands. The Specialist will also, as needed, serve as a Parking Attendant at the outdoor parking gates to help guests in and out of the parking lots.
The Specialist is responsible for providing excellent guest service and accurate information to guests, Members and groups who visit Cincinnati Museum Center. The Specialist uses the point-of-sale (POS) and scheduling systems to sell tickets and memberships and to secure group reservations and special programs. They ensure guests have a meaningful experience by welcoming and engaging with all who visit CMC.
We are looking for individuals who demonstrate:
  • A passion for working with people.
  • Proven experience engaging with diverse audiences, including children, youth, adults, and families.
  • Strong customer service skills, with the ability to foster inclusivity and positive experiences for visitors of all ages, abilities, and backgrounds.
Responsibilities:
  • Provide excellent guest service and use outstanding sales techniques. Welcome and engage with guests and Members to ensure their needs are addressed and issues are resolved effectively.
  • Seek out guest interaction and provide guidance and assistance by sharing information, events schedule, etc. Help guests plan their day for the most meaningful experience possible.
  • Operate point-of-sale system, ticket-scanning devices, and parking system. Handle cash with care and accuracy when cashiering. Distribute wristbands and explain admission policies and procedures to guests.
  • Work collaboratively with other Cincinnati Museum Center team members, adult and youth volunteers, and interns to create a cohesive and comprehensive visitor experience for Cincinnati Museum Center guests. 
  • Assist in training new staff, volunteers, and community partners through shadowing while greeting, cashiering, or taking tickets.
  • Perform cross-training duties for other guest-facing departments like Museum Engagement and Guest Services when needed, including answering phones in the call center and distributing/collecting audio guides in featured exhibits, accounting for approximately 10-15% of work time.
  • Other duties as assigned.
Qualifications:
  • High school graduate or equivalent required.
  • Experience in admissions, sales, hospitality, retail or customer service preferred.
  • Experience with museums, non-profits, hospitality industry or large venues is a plus.
  • Previous cash handling experience and operational experience with a POS system strongly preferred.
Knowledge, Skills and Abilities:
  • Passion for working with guests.
  • Ability to use multi-line phone systems and multifaceted computer software systems.
  • Ability to follow cash handling rules and procedures and use math skills to dispense change and keep accurate count of cash.
  • Self-motivated and proactive; curious and able to learn new information quickly. 
  • Ability to remain calm and react in a balanced manner in times of stress. 
  • Ability to speak and interact with large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with sensitivity and active listening. 
  • Demonstrated ability to take initiative, work independently and collaboratively, and adapt to changing needs in a fast-paced museum environment.
  • Ability to understand and address sensitive topics with a sense of compassion and inquisitiveness.
  • Ability to handle difficult guest interactions, including guests who may have a customer service issue, who may wish to disturb the experience of others, who may have an emotional reaction to museum content, etc.
Additional Requirements amp; Working Conditions:
  • Please be aware of the following scheduling requirements:
    • The successful candidate must have a flexible schedule, including:
      • Weekends
      • Select evenings
      • Peak periods
    • A minimum commitment of four (4) days per week is required, which must include at least one weekend day.
    • Peak periods of activity include:
      • Thanksgiving and Holiday Seasons
      • Spring Break
    • Applicants should be prepared to accommodate these scheduling needs to ensure optimal guest experiences during our busiest times.
  • Must have reliable transportation.
  • Must be able to lift 25 pounds.
  • This position takes place indoors and outdoors. This position requires long periods of standing, sitting, and walking. May be exposed to extreme hot or cold weather, including rain and snow.
What to expect in our interview process:
Interview: A 45-minute in-person interview with the hiring manager(s). This in-depth interview will focus on your skills and how they align with the team and CMC’s needs. The above-listed process may change or vary based on the nature and scope of the position.
Why people choose Cincinnati Museum Center:
  • Cultural engagement: Daily interactions with Cincinnati's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
  • Continuous learning: At CMC, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
  • Passion amp; fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
  • Team amp; culture: CMC promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
  • Academic collaboration: We are committed to education, partnering with universities and other institutions to provide student resources and to underscore our dedication to research and accessibility.
What are the benefits of working at Cincinnati Museum Center: 
 
You would be part of so many meaningful experiences, inspiration, and lasting memories for many, many guests.  You would enjoy free membership for you and your family for a year.  even, complimentary tickets to featured exhibits and Omnimax films.  Of course, free parking would apply, and even discounts for food and beverages as well as discounts at the gift shop!  
Cincinnati Museum Center is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, religion, color, national origin, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, genetic information, military status, veteran status, or any other status or characteristic protected by law.  
Apply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish.
Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and other checks depending on the role.
Our website is: https://www.cincymuseum.org/jobs   

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