Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service ... Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have ...
Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service ... Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have ...
Call Center Representative
Irvine, CA · On-site
$24/hr
Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service ... Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have ...
Call Center Representative
Irvine, CA · On-site
$24/hr
Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service ... Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have ...
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Quick apply
Correctional Officer
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Albany, NY · On-site +1
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Monitor, supervise and control inmate prisoners. * Ensure inmate adherence to laws, rules and ... including temporary positions. The list will remain in effect for six (6) months but may be ...
Monitor, supervise and control inmate prisoners. * Ensure inmate adherence to laws, rules and ... including temporary positions. The list will remain in effect for six (6) months but may be ...
Monitor, supervise and control inmate prisoners. * Ensure inmate adherence to laws, rules and ... including temporary positions. The list will remain in effect for six (6) months but may be ...
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Monitor, supervise and control inmate prisoners. * Ensure inmate adherence to laws, rules and ... including temporary positions. The list will remain in effect for six (6) months but may be ...
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In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the ... monitoring, or coordinating a quality assurance process in a customer call center. This experience ...
Call Center Quality Assurance Specialist 1
Albany, NY · On-site
$66.95K - $85.14K/yr
In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the ... monitoring, or coordinating a quality assurance process in a customer call center. This experience ...
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Monitor, supervise and control inmate prisoners. * Ensure inmate adherence to laws, rules and ... including temporary positions. The list will remain in effect for six (6) months but may be ...
Quick apply
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Call Center Representative - Heart Monitor Patient Support Pay Rate: $15.00/hour Assignment Type: Temp to Hire Job Overview We are seeking compassionate and detail-oriented Call Center ...
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Call Center Representative - Heart Monitor Patient Support Pay Rate: $15.00/hour Assignment Type: Temp to Hire Job Overview We are seeking compassionate and detail-oriented Call Center ...
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Monitors inmate activities inside the facility on a continual basis, such as during meals, cleaning ... Supervises inmates attending visitation, during meals, and during medical call; reports unusual ...
Achieve acceptable call monitoring scores in each call category. * Communicate regularly with the ... All regular teammates (not temporary or contingent workers) working 20 hours or more per week are ...
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Bryan, TX · On-site
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... monitors prisoners' activities; and maintains necessary records. Other duties may be assigned. Adheres to the Culture, Mission and Values of the Brazos County Sheriff's Office; Follow the Inmate ...
Detention Officer - Temp - SO Jail Administration
Bryan, TX · On-site
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... monitors prisoners' activities; and maintains necessary records. Other duties may be assigned. Adheres to the Culture, Mission and Values of the Brazos County Sheriff's Office; Follow the Inmate ...
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Correction Officer- SCSD Massachusetts
Boston, MA · On-site
$50K - $65.20K/yr
All officers must participate in training and may be eligible for special, temporary, and/or ... Observing inmate and staff activity in person and on closed circuit TV monitors; * Searching cells ...
Temporary Inmate Call Monitoring information
Job description
Job Description
Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 3 plus months, it could go longer and become temp-hire.
This role takes over 100 incoming calls a day, we are looking for someone who has experience working in a high volume Call Center.
* Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
* Receive and screen inbound calls. Route them to appropriate departments or individuals, take detailed/accurate messages and forward accordingly.
* Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation.
* Be responsible for outbound calls using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.
* Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
* Take appropriate information about the calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
* Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.
Your Experience Includes:
* Minimum 2 years' experience preferred.
* Customer Service experience.
* A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position.
* Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
* Telephone Auto Dialing System experience preferred.
* Bilingual Spanish is a PLUS
Education:
* High School Graduate or equivalent required.
This position pays $24.00 per hour
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -042026-420709
About Ultimate Software
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1990