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Job Title: Senior Digital Product Optimization & Analytics Specialist
Role Overview
We are seeking an entrepreneurial, data-driven Senior Digital Product Optimization & Analytics Specialist to lead the measurement, testing, and continuous performance enhancement of our global digital platforms. Operating embedded within our core Digital Product Team, you will serve as the master architect of our user experience optimization strategy-holistically monitoring our web and mobile applications to ensure every layout, workflow, and user journey aggressively drives target KPIs.
This role requires a highly collaborative professional with deep analytical acumen who can proactively move from clickstream data gathering to deep diagnostic analysis, and rapidly transform insights into actionable, revenue-generating product enhancements. You will act as the ultimate voice of our digital properties, defining measurement baselines for new features, running advanced testing matrices, and collaborating with cross-functional leadership to influence our long-term product roadmap.
Key Responsibilities
Conversion Rate Optimization & Experimentation
• Strategy Architecture: Map out, coordinate, and execute the end-to-end user experience optimization and growth strategy for our web and mobile applications.
• A/B/n Testing Ownership: Suggest, define, build, and launch complex A/B/n behavioral experiments within dedicated optimization platforms to maximize consumer engagement, usability, and conversion velocity.
• Conversion Path Optimization: Dissect and refine digital checkout funnels and interactive workflows with the strict objective of increasing digital bookings, online sales, and net profitability.
• Capital Business Cases: Synthesize performance trends and behavioral data to support financial justification and business case development for new digital capital expenditure ($CAPEX$) projects.
Behavioral Analytics & Toolset Governance
• Tool Deployment & Auditing: Manage, configure, and maximize the utility of our qualitative user behavior toolsets (including FullStory, Quantum Metric, Firebase, and AppDynamics) to isolate friction points and application drops.
• Clickstream Mining: Mine and analyze high-volume clickstream data to map digital consumer behaviors, identifying hidden feature wins, user drop-offs, and missed digital merchandising opportunities.
• Measurement Design: Establish concrete KPIs and rigorous tracking measurement strategies for all incoming product features, ensuring product modifications are validated on an ongoing basis.
• Application Health Accountability: Maintain performance reporting dashboards highlighting application health, UI responsiveness, and overall digital product quality for the wider organization.
Cross-Functional Collaboration & Product Advocacy
• Roadmap Influence: Partner closely with Product Managers, Scrum development teams, and UI/UX designers to inject data-backed optimizations directly into the active engineering roadmap.
• Campaign Alignment: Collaborate with CRM, Product Management, and Consumer Insights teams to ensure new feature releases sync logically with wider cross-channel marketing campaigns.
• Pre-emptive Performance Setup: Lead the configuration of non-functional requirements (NFRs), automated performance alerts, and data tagging parameters prior to new feature rollouts.
Qualifications & Requirements
Minimum Qualifications
• Education: Bachelor's degree in Marketing, Business, Computer Science, Engineering, or a related technical discipline with a strong blend of product management experience.
• Experience Baseline:
o5 to 7 years of dedicated professional experience in Digital Product Analytics, digital merchandising, or e-commerce optimization.
o2 to 3 years of hands-on experience translating business strategy into actionable, optimized online user experiences.
o2 to 3 years of active administration within enterprise experimentation and multi-variant testing platforms.
• Technical Mastery:
oProven experience configuring behavioral session-replay and behavioral tools (e.g., FullStory, Quantum Metric, or equivalent).
oDeep expertise inside testing platforms (such as Optimizely, Dynamic Yield, or Adobe Target).
oFamiliarity utilizing modern AI tools and LLM agents (Claude, OpenAI, etc.) to streamline analysis workflows and data processing.
oStrong working knowledge of Content Management Systems (CMS), web design usability principles, and Scrum/Agile application development environments.
oProficiency with project management tools (Jira, Basecamp, etc.) and the Microsoft Office Suite.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA