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Temporary Customer Service Email Response Jobs (NOW HIRING)

NASBA

Customer Service Representative

Nashville, TN · Hybrid

$37K/yr

... customer service email response daily expectations. o Troubleshoot and resolve technical issues that candidates may experience during the application process or when accessing their accounts ...

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PELOTON Workforce Inc.

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Customer Service Representative (Temporary)

Saint Charles, IL · On-site

$20 - $25/hr

PELOTON Workforce is seeking qualified candidates on behalf of our nonprofit client for a Temporary Customer Service Representative position. This role serves as the primary point of contact for ...

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Temporary Customer Service Email Response information

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How much do temporary customer service email response jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for temporary customer service email response in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Temporary Customer Service Email Response vs Customer Service Representative?

AspectTemporary Customer Service Email ResponseCustomer Service Representative
CredentialsNone required or minimalHigh school diploma; some roles prefer post-secondary education
Work EnvironmentRemote or on-site, focused on email communicationOn-site or remote, handling calls, emails, and live chats
Job DurationShort-term, project-basedFull-time or part-time, ongoing
Primary TasksResponding to customer emails, providing informationHandling customer inquiries via multiple channels, resolving issues

Temporary Customer Service Email Response roles focus on short-term email communication tasks, requiring minimal credentials, often remote, and centered on email responses. Customer Service Representatives typically have broader responsibilities, handle multiple communication channels, and may work full-time. Both roles are essential in customer support but differ mainly in scope and duration.

What are the key skills and qualifications needed to thrive as a temporary customer service email response representative?

To excel as a Temporary Customer Service Email Response Representative, you need strong written communication, problem-solving abilities, and attention to detail, with a high school diploma often required. Familiarity with customer relationship management (CRM) systems, email platforms, and ticketing tools is typically necessary. Outstanding time management, patience, and a customer-centric attitude set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and helpful responses that maintain customer satisfaction and uphold the company's reputation.

What is a temporary customer service email response?

Temporary Customer Service Email Response jobs involve handling customer inquiries, complaints, or requests via email for a specific period, often to cover busy seasons or employee absences. Workers in these roles read and respond to customer emails, provide information about products or services, and resolve issues efficiently and professionally. These positions are typically short-term and may be offered by companies in a variety of industries. Strong communication skills, attention to detail, and the ability to use customer service software are important for success in this role.

What are the main challenges faced in a temporary customer service email response role, and how can I effectively manage them?

In a temporary customer service email response position, one of the main challenges is quickly adapting to new systems and guidelines while maintaining a high standard of communication. Since the role is often fast-paced and involves handling a variety of customer inquiries, strong organizational skills and attention to detail are essential. To succeed, familiarize yourself rapidly with company protocols, use available templates to maintain consistency, and prioritize clear, empathetic responses. Collaborating with teammates and supervisors for clarification or escalation can also help ensure accurate and timely resolutions.
What cities are hiring for Temporary Customer Service Email Response jobs? Cities with the most Temporary Customer Service Email Response job openings:
What are the most commonly searched types of Customer Service Email Response jobs? The most popular types of Customer Service Email Response jobs are:
What states have the most Temporary Customer Service Email Response jobs? States with the most job openings for Temporary Customer Service Email Response jobs include:
Temporary Customer Service Email Response jobs near you

Temporary Customer Service Representative (Onsite)

UPMC Senior Communities

Pittsburgh, PA • On-site

$19.67 - $30.40/hr

Full-time

Medical

Re-posted 14 days ago

Job description

UPMC Health Plan is hiring temporary staff to join our Member Services Team as a Temporary Health Care Concierge, the voice of UPMC Health Plan. In this role, you'll help members understand their health coverage, solve problems, and navigate their benefits with confidence.
This is a high-volume, 100% phone-based role where you'll spend your entire scheduled shift assisting members back-to-back in a highly technical, fast-paced call center environment providing clear, compassionate, and knowledgeable support.
This is a fully onsite position.
What You'll Do
  • Respond to high volumes of incoming calls, emails, and chats from members and providers
  • Help members understand benefits, claims, prior authorizations, billing, and coverage details
  • Resolve issues accurately and efficiently to avoid repeat calls
  • Document all interactions while listening and responding in real time
  • Navigate multiple computer systems at once
  • Make outbound follow-up calls when needed
  • Stay informed on policies, products, and system updates
  • Deliver professional, empathetic service- every call, every time

What You Need to Know:
  • Pay: Set Rate of $20
  • Hours of Operation: Monday- Friday, 8:00 AM - 8:00 PM
  • Schedule: Must be available to work an 8-hour shift which includes daylight and evening shifts
  • Mandatory Overtime: 30-90 minutes of mandatory overtime per day, scheduled weekly
  • Holiday Coverage: Availability to work certain holidays is required, including New Year's Day and Martin Luther King Jr. Day
  • Location: In-person at Harbor Gardens (1650 Metropolitan Street, Pittsburgh, PA 15233)
  • Training: M-F, 8 am - 4 pm: In-person, Paid, comprehensive on-the-job training provided

If you're ready to bring your customer service skills to a team that values excellence, apply today and help us make a difference in the lives of our members!
Qualifications:
  • High school diploma or equivalent required. College degree preferred.
  • Minimum of 2 years of customer service and/or call center experience.
  • Proficient in typing and writing skills required.
  • Ability to make independent decisions required.
  • Knowledge of Microsoft Office and Excel spreadsheet program preferred.
  • Complex analytical skills necessary to evaluate customer inquiries.
  • Demonstrates good organizational skills.
  • A desire to help others and portray empathy in all situations.
  • Ability to learn complex health plan information.
  • Demonstrate flexibility and motivation to learn & grow in the position.
  • Flexibility in work schedule.
    Licensure, Certifications, and Clearances:
  • Act 34 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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