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Temporary Customer Service Email Response Jobs in Appleton, WI

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Ability to communicate effectively via phone, email and in person. * A high school diploma or ...

Fox Valley Metrology

Be Seen First

Customer Service Representative

Oshkosh, WI · On-site

$18 - $23/hr

Essential Duties and Responsibilities: · Provides customer support through phone, email, and Metrology 360 software, addressing inquiries about products and services · Prepares and submits customer ...

Phenom People

Customer Service Part Time

Appleton, WI · On-site

... Lowe's * Deliver excellent customer service * Help customers find products and provide ... For individuals with disabilities who would like to request an accommodation, email HRServiceCenter ...

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Temporary Customer Service Email Response information

See Appleton, WI salary details

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How much do temporary customer service email response jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for temporary customer service email response in Appleton, WI is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.60 per hour, depending on experience, location, and employer.

What is the difference between Temporary Customer Service Email Response vs Customer Service Representative?

AspectTemporary Customer Service Email ResponseCustomer Service Representative
CredentialsNone required or minimalHigh school diploma; some roles prefer post-secondary education
Work EnvironmentRemote or on-site, focused on email communicationOn-site or remote, handling calls, emails, and live chats
Job DurationShort-term, project-basedFull-time or part-time, ongoing
Primary TasksResponding to customer emails, providing informationHandling customer inquiries via multiple channels, resolving issues

Temporary Customer Service Email Response roles focus on short-term email communication tasks, requiring minimal credentials, often remote, and centered on email responses. Customer Service Representatives typically have broader responsibilities, handle multiple communication channels, and may work full-time. Both roles are essential in customer support but differ mainly in scope and duration.

What are the key skills and qualifications needed to thrive as a temporary customer service email response representative?

To excel as a Temporary Customer Service Email Response Representative, you need strong written communication, problem-solving abilities, and attention to detail, with a high school diploma often required. Familiarity with customer relationship management (CRM) systems, email platforms, and ticketing tools is typically necessary. Outstanding time management, patience, and a customer-centric attitude set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and helpful responses that maintain customer satisfaction and uphold the company's reputation.

What is a temporary customer service email response?

Temporary Customer Service Email Response jobs involve handling customer inquiries, complaints, or requests via email for a specific period, often to cover busy seasons or employee absences. Workers in these roles read and respond to customer emails, provide information about products or services, and resolve issues efficiently and professionally. These positions are typically short-term and may be offered by companies in a variety of industries. Strong communication skills, attention to detail, and the ability to use customer service software are important for success in this role.

What are the main challenges faced in a temporary customer service email response role, and how can I effectively manage them?

In a temporary customer service email response position, one of the main challenges is quickly adapting to new systems and guidelines while maintaining a high standard of communication. Since the role is often fast-paced and involves handling a variety of customer inquiries, strong organizational skills and attention to detail are essential. To succeed, familiarize yourself rapidly with company protocols, use available templates to maintain consistency, and prioritize clear, empathetic responses. Collaborating with teammates and supervisors for clarification or escalation can also help ensure accurate and timely resolutions.
What are the most commonly searched types of Customer Service Email Response jobs in Appleton, WI? The most popular types of Customer Service Email Response jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Temporary Customer Service Email Response jobs? Cities near Appleton, WI with the most Temporary Customer Service Email Response job openings:
Temporary Customer Service Email Response jobs near you

Customer Service Representative - Phone/Email (onsite first 30 days)

SD Wheel

Wrightstown, WI • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 5 days ago

SD Wheel rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Job Title: Customer Service Representative
Department: Customer Service
Reports To: Lead
Position Type: Full-time
Position Classification: Non-Exempt
Supervisory Responsibility: This position has no supervisory responsibilities.
Job Description
A Customer Service Representative (CSR), will act as liaison, provide information on product and services and resolve any emerging problems that our customers encounter, with accuracy and efficiency.
A CSR is genuinely excited to help customers. Patient, empathetic, and passionately communicative. Loves to talk and can put yourself in the customers' shoes and advocate for them when necessary. Problem solving comes naturally. Promote confidence in troubleshooting and investigate when you don't have enough information to resolve issues/complaints.
The goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Requirements
Job Duties
  • Complete and fulfill job duties/tasks with minimal supervision.
  • Focus daily work on either phone calls, emails, or both, at the direction of CS Lead.
  • Follow standard service operations and customer requests. May need occasional guidance to accurately resolve detailed requests.
  • Complete stat sheet/checklist daily.
  • Communicate with customers, while fulfilling requests/resolving issues/processing returns/etc.
    • Emails are formatted properly (intro, body, closing) and replies are thorough, accurate, and comprehensive.
    • Phone calls are answered in the proper tone to serve customer requests.
    • Standard procedures around returns and warranties are followed with precision.
    • Follow up contact is completed in line with standards to keep customers aware of the status of their issue.
  • Go the extra mile to engage with customers.
  • Exceed Enterprise efficiency and quality metrics (quality, speed, accuracy, productivity)
  • When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities
  • Ability to work independently and as part of a team
  • Strong teamwork and collaboration skills
  • Creativity, customer focus, and strong attention to detail
  • Problem solving and decision- making skills
  • Organizational and analytical skills
  • Clear verbal and written communication skills
  • Possesses specialized skills with warranties, returns, damage claims, negative reviews, etc.

*Experience, knowledge and skills will be assessed and determine level of role
Minimum Requirements
Education
High School Graduate or General Education Degree
Experience
  • 1+ years of prior customer service experience
  • Possess specialized skills/knowledge in areas such as warranties, returns, damage claims, negative reviews, etc, is preferred

Position Type/Expected Hours of Work
This is a full-time position, Monday through Friday and some weekends.
Expectations
  • Location: Hybrid, onsite working location Wrightstown, WI
  • Track your own hours both honestly and accurately
  • Open and honest communication with leadership and peers
  • Own your plan, own your work
  • Always follow up and follow through
  • Stay positive, own your mood

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; with occasional lifting.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
SD Wheel is an Equal Opportunity Employer and does not make employment decisions on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other characteristics protected by law.

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