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Temporary Customer Service Email Response Jobs (NOW HIRING)

PELOTON Workforce Inc.

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Customer Service Representative (Temporary)

Saint Charles, IL · On-site

$20 - $25/hr

PELOTON Workforce is seeking qualified candidates on behalf of our nonprofit client for a Temporary Customer Service Representative position. This role serves as the primary point of contact for ...

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Temporary Customer Service Email Response information

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How much do temporary customer service email response jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for temporary customer service email response in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Temporary Customer Service Email Response vs Customer Service Representative?

AspectTemporary Customer Service Email ResponseCustomer Service Representative
CredentialsNone required or minimalHigh school diploma; some roles prefer post-secondary education
Work EnvironmentRemote or on-site, focused on email communicationOn-site or remote, handling calls, emails, and live chats
Job DurationShort-term, project-basedFull-time or part-time, ongoing
Primary TasksResponding to customer emails, providing informationHandling customer inquiries via multiple channels, resolving issues

Temporary Customer Service Email Response roles focus on short-term email communication tasks, requiring minimal credentials, often remote, and centered on email responses. Customer Service Representatives typically have broader responsibilities, handle multiple communication channels, and may work full-time. Both roles are essential in customer support but differ mainly in scope and duration.

What are the key skills and qualifications needed to thrive as a temporary customer service email response representative?

To excel as a Temporary Customer Service Email Response Representative, you need strong written communication, problem-solving abilities, and attention to detail, with a high school diploma often required. Familiarity with customer relationship management (CRM) systems, email platforms, and ticketing tools is typically necessary. Outstanding time management, patience, and a customer-centric attitude set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and helpful responses that maintain customer satisfaction and uphold the company's reputation.

What is a temporary customer service email response?

Temporary Customer Service Email Response jobs involve handling customer inquiries, complaints, or requests via email for a specific period, often to cover busy seasons or employee absences. Workers in these roles read and respond to customer emails, provide information about products or services, and resolve issues efficiently and professionally. These positions are typically short-term and may be offered by companies in a variety of industries. Strong communication skills, attention to detail, and the ability to use customer service software are important for success in this role.

What are the main challenges faced in a temporary customer service email response role, and how can I effectively manage them?

In a temporary customer service email response position, one of the main challenges is quickly adapting to new systems and guidelines while maintaining a high standard of communication. Since the role is often fast-paced and involves handling a variety of customer inquiries, strong organizational skills and attention to detail are essential. To succeed, familiarize yourself rapidly with company protocols, use available templates to maintain consistency, and prioritize clear, empathetic responses. Collaborating with teammates and supervisors for clarification or escalation can also help ensure accurate and timely resolutions.

What cities are hiring for Temporary Customer Service Email Response jobs?

Cities with the most Temporary Customer Service Email Response job openings:

What are the most commonly searched types of Customer Service Email Response jobs?

The most popular types of Customer Service Email Response jobs are:

What states have the most Temporary Customer Service Email Response jobs?

States with the most job openings for Temporary Customer Service Email Response jobs include:

Temporary Customer Service Email Response jobs near you

Temporary Customer Service Professional I

Cambia Health Solutions

Salt Lake City, UT • On-site

$19 - $22.25/hr

Other

Re-posted 7 days ago

Cambia Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

117th of 307 rated insurance

Job description

Temporary Customer Service Professional I
Temporary remote opportunity available to candidates in WA, ID, OR, and UT.
This position has the potential to become a Cambia Full-Time position (FTE). This is NOT a commitment or guarantee of full-time employment with Cambia.
Starting pay range $19.00 - $22.25/hour depending on experience and location. HR will reach out and provide specific information. This is a non-benefited role
Upcoming start dates include the following:
  • September 28th, 2026
Your start date will be assigned based on class availability and the date of your application. If you are selected for an interview, please let HR know as soon as possible if any of the start dates listed above will not work for you.
Who We Are Looking For
Every day, Cambia's dedicated team of Customer Service Professionals (CSPs) are living our mission to make health care easier and lives better. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter. Do you have a passion for serving others and learning new things?
As a CSP, you'll act as the bridge between Cambia and those we serve, including members, providers and other health care professionals. As a customer service representative, you'll connect directly with providers or current and potential subscribers to our Regence, Asuris and Bridgespan health insurance plans. You'll answer incoming calls on recorded lines, providing guidance and resources on benefits, claims and eligibility. You'll advocate for our members, track down answers to tricky questions and ask for support when you're stuck. (At Cambia, you'll always get help when you need it.)
In exchange for your excellent customer care, we provide competitive pay, career growth opportunities, a generous benefits package, and flexible and remote options to help you balance priorities in and outside of work. Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit.
What You Bring to Cambia
Qualifications:
  • High school diploma or equivalent
  • 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience.
  • Proficient PC skills and an ability to navigate multiple applications while on calls.
  • Ability to apply mathematical concepts and calculations.
Skills and attributes:
  • Excellent multitasking skills under pressure.
  • Resilience, patience and a positive attitude in the face of challenges.
  • Clear, concise and empathetic demeanor while responding to inquiries and requests.
  • Proactive problem-solving skills and a knack for asking insightful questions to clarify callers' needs.
  • Sound decision-making and flexibility in a fast-paced environment.
  • Willing to learn and adapt to changes in products and regulations and integrate feedback to improve skills and capabilities.
  • Equally comfortable collaborating with a team and working independently.
  • Ability to handle sensitive and confidential information with discretion.
  • Preferred: knowledge of medical terminology and coding.
  • Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
What You Will Do at Cambia
  • Serve as your callers' guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility.
  • Roll up your sleeves and do the necessary research to find answers when you don't have them.
  • Bring a positive and professional approach to providing every caller with accurate, compliant information.
  • Tailor your communications to meet each caller's unique needs.
  • Stay one step ahead by spotting and addressing potentially difficult issues before they arise.
  • Prioritize caller satisfaction while representing Cambia's mission and values.
  • Seek opportunities to collaborate and improve your skills through feedback and learning.
Your Work Environment
  • May be required to work overtime.
  • May be required to work outside normal hours.
  • Required to have high-speed internet connection.
  • Private, distraction free workspace.
The starting hourly wage for this job is $19.00 - $22.25/hour depending on candidate's geographic location and experience. This is a temporary position and, as such, is not eligible for benefits.
About Cambia
Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.
Why Join the Cambia Team?
At Cambia, you can:
  • Work alongside diverse teams building cutting-edge solutions to transform health care.
  • Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
  • Grow your career with a company committed to helping you succeed.
  • Give back to your community by participating in Cambia-supported outreach programs.
  • Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.
We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

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