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Temp Msp Account Manager Jobs (NOW HIRING)

Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on building strong relationships ...

Base Salary (50K) Plus Commission Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on ...

Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on building strong relationships ...

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

Description About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider ...

MSP Account Manager

Fair Oaks, CA · On-site

$27 - $45/hr

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

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Technical Account Manager experience * vCIO, Client Success Manager, Service Delivery Manager, or Account Management experience in an MSP * Experience conducting client business reviews or QBRs

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

Company Description Nexthink is the leader in digital employee experience management software. The ... As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ...

Company Description Nexthink is the leader in digital employee experience management software. The ... As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ...

Company Description Nexthink is the leader in digital employee experience management software. The ... As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ...

Company Description Nexthink is the leader in digital employee experience management software. The ... As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ...

Company Description Nexthink is the leader in digital employee experience management software. The ... As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ...

Company Description Nexthink is the leader in digital employee experience management software. The ... As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ...

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Temp Msp Account Manager information

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$29.5K

$65.8K

$106K

How much do temp msp account manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for temp msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a Temp MSP Account Manager?

A Temp MSP Account Manager is a professional responsible for overseeing and managing staffing accounts within a Managed Service Provider (MSP) environment, specifically for temporary or contingent workforce solutions. They act as the main point of contact between the MSP, client companies, and staffing suppliers, ensuring that temporary staffing needs are met efficiently and compliantly. Their duties typically include coordinating job requisitions, managing supplier relationships, tracking performance metrics, and resolving any issues related to temporary staff placements. The role requires strong communication, organizational skills, and a good understanding of staffing processes and compliance regulations. Ultimately, they help organizations streamline their temporary staffing operations and optimize workforce management.

What is the difference between Temp Msp Account Manager vs Staffing Coordinator?

AspectTemp Msp Account ManagerStaffing Coordinator
CredentialsTypically requires experience in account management, staffing, or HR; certifications like Staffing Professional (CSP) are commonOften requires HR or staffing certifications; high school diploma or equivalent usually sufficient
Work EnvironmentWorks closely with clients and vendors to manage MSP programs, often in an office settingCoordinates staffing needs, schedules, and candidate placements, often in an office or on-site environment
Employer & Industry UsageCommon in staffing firms, MSP providers, and large corporations managing contingent workforce programsUsed across staffing agencies, HR departments, and recruitment firms

The Temp Msp Account Manager focuses on managing client relationships and overseeing MSP programs, while the Staffing Coordinator handles day-to-day staffing operations and candidate placements. Both roles are essential in the staffing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Temp MSP Account Manager, and why are they important?

To excel as a Temp MSP Account Manager, you need strong account management experience, knowledge of staffing or workforce solutions, and typically a bachelor's degree in business or a related field. Familiarity with vendor management systems (VMS), applicant tracking systems (ATS), and reporting tools is often required. Exceptional communication, problem-solving, and relationship-building skills help you manage client expectations and coordinate effectively between clients and vendors. These skills ensure efficient workforce solutions, client satisfaction, and the successful delivery of temporary staffing services.

What are the typical challenges faced by a Temp MSP Account Manager when managing multiple client accounts simultaneously?

As a Temp MSP Account Manager, one of the main challenges is balancing the needs and expectations of multiple clients, often under tight deadlines. You’ll need to prioritize tasks effectively, respond quickly to changes in client requirements, and coordinate with internal teams to ensure high service delivery. Communication skills are crucial, as you’ll regularly update clients and address any concerns or issues that arise. Additionally, adapting to the unique processes of each client while maintaining consistency in service can be demanding, but it offers valuable experience in client relationship management.
More about Temp Msp Account Manager jobs
What cities are hiring for Temp Msp Account Manager jobs? Cities with the most Temp Msp Account Manager job openings:
What states have the most Temp Msp Account Manager jobs? States with the most job openings for Temp Msp Account Manager jobs include:
Infographic showing various Temp Msp Account Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
MSP Account Manager

MSP Account Manager

Encompass IT

Manchester, CT • On-site

$50/hr

Full-time

Posted 12 days ago


Job description

Job Summary
The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on building strong relationships, identifying business needs, and presenting solutions to address IT challenges. The Account Manager works collaboratively with technical teams to deliver superior service and achieve company objectives.
Key Responsibilities
Client Relationship Management
  • Serve as the primary liaison between the MSP and assigned clients, maintaining regular communication.
  • Build and maintain strong, long-term relationships with key stakeholders.
  • Conduct quarterly business reviews (QBRs) to discuss performance, project updates, and future plans.
  • Act as the escalation point for any client concerns, ensuring timely resolution and satisfaction.

Account Growth and Retention
  • Identify upselling and cross-selling opportunities, such as additional services, security solutions, or project work.
  • Develop strategies to meet and exceed account growth and retention goals.
  • Monitor and address risks related to client satisfaction or service delivery.
  • Prepare and present proposals for new services or upgrades.

Service Delivery Coordination
  • Collaborate with technical teams to ensure clients receive agreed-upon services as outlined in their contracts.
  • Ensure all service-level agreements (SLAs) are met or exceeded.
  • Work with the dispatch team to prioritize and schedule client support tickets and projects.
  • Communicate service updates, system changes, and potential issues to clients in a clear, timely manner.

Financial Management
  • Monitor client contracts to ensure profitability and adherence to scope.
  • Assist in the renewal process for contracts, identifying opportunities for adjustments based on client needs.
  • Track and forecast client billing, ensuring accurate and timely invoicing.

Strategic Input
  • Work with leadership to identify trends, challenges, and opportunities within assigned accounts.
  • Provide feedback on how to improve service offerings and client engagement.
  • Stay informed about IT industry trends, emerging technologies, and competitive services.

Qualifications
Required Skills
  • Strong interpersonal and communication skills, both written and verbal.
  • Proven ability to manage multiple client accounts simultaneously.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to present technical concepts in a business-friendly manner.

Experience and Education
  • Bachelor's degree in Business, IT, or a related field (or equivalent experience).
  • 2+ years of account management experience, preferably in an MSP or IT services environment.
  • Familiarity with MSP tools such as ConnectWise, Autotask, or similar platforms.
  • IMPORTANT: You will only be considered if you've worked for another IT company or MSP in some capacity. Whether you were an IT Tech, account manager, service coordinator, etc. Must have technical experience.

Preferred Skills
  • Understanding of IT infrastructure, cybersecurity, cloud services, and other MSP offerings.
  • Experience with sales and proposal development.
  • Knowledge of contract negotiation and financial forecasting.

Work Environment
  • Primarily office-based with some client site visits.
  • May involve some after-hours availability for urgent client issues.

Performance Metrics
  • Client satisfaction scores (e.g., CSAT).
  • Account retention rate.
  • Revenue growth from upselling/cross-selling.
  • SLA compliance and service delivery quality.