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Temp Kaiser Permanente Customer Service Representative Jobs

Firstsource

Customer Service Representative

Lake Dallas, TX · On-site

$15 - $15.50/hr

... Customer Service Representative. As a Customer Service Support Agent, providing remote support to ... Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies. * Support scheduling ...

Kaiser Permanente

Speech Therapist I, Pediatrics

Tracy, CA · On-site

$42.75 - $58.50/hr

... representative of Rehab Services positions in Northern California effective 9/26/2021. Essential ... new or enhanced services or levels of patient care. * Kaiser Permanente conducts compensation ...

Kaiser Permanente

Dietitian II

Woodland, CA · On-site

$70 - $110/hr

... services within established guidelines. Essential Responsibilities * Upholds Kaiser Permanente ... (CSR), Board Certified Specialist in Pediatric Nutrition (CSP), or Fellow of the American Dietetic ...

New

Kaiser Permanente

RN Navigator - Infusion

Jonesboro, GA · On-site

$47.37/hr

... care services offered within and outside of Kaiser Permanente Georgia. Develop and maintain high ... customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff ...

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How much do temp kaiser permanente customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for temp kaiser permanente customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Temp Kaiser Permanente Customer Service Representative?

Temp Kaiser Permanente Customer Service Representatives are temporary employees who assist Kaiser Permanente members and providers with inquiries, concerns, and service requests. They handle calls, emails, and other communications, providing information about health plans, billing, appointments, and general services. These representatives are hired for a set period to help manage high call volumes or to cover staffing needs. While their roles are similar to permanent employees, their positions are not intended to be long-term. Strong communication skills and knowledge of Kaiser Permanente's services are essential for this role.

What are the key skills and qualifications needed to thrive as a Temp Kaiser Permanente Customer Service Representative?

To thrive as a Temp Kaiser Permanente Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for delivering effective support, resolving member concerns, and ensuring a positive experience for patients and providers.

What are some common challenges faced by Temp Kaiser Permanente Customer Service Representatives, and how can they be effectively managed?

Temp Kaiser Permanente Customer Service Representatives often encounter high call volumes and must quickly adapt to varying member inquiries regarding healthcare benefits, billing, and appointment scheduling. Managing these challenges effectively involves staying organized, utilizing internal knowledge bases, and maintaining clear communication with team members and supervisors. Building familiarity with company systems and processes early on can help temporary representatives handle complex situations with confidence. Additionally, seeking feedback and participating in available training sessions can further improve efficiency and job satisfaction.

What is the difference between Temp Kaiser Permanente Customer Service Representative vs Temp Medical Receptionist?

AspectTemp Kaiser Permanente Customer Service RepresentativeTemp Medical Receptionist
Required CredentialsHigh school diploma; customer service experience; healthcare knowledgeHigh school diploma; administrative skills; healthcare familiarity
Work EnvironmentCall centers, patient support, administrative officesFront desk, clinic reception, patient check-in areas
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsMedical clinics, outpatient facilities, hospitals
Common Search & ComparisonCustomer service roles in healthcareAdministrative roles in healthcare settings

The Temp Kaiser Permanente Customer Service Representative primarily handles patient inquiries via phone and provides support related to billing, appointments, and insurance. In contrast, the Temp Medical Receptionist manages front desk duties, schedules appointments, and greets patients in person. Both roles require healthcare familiarity and excellent communication skills but differ in daily tasks and work environment.

How to get hired as a Temp Kaiser Permanente Customer Service Representative?

To get hired as a Temp Kaiser Permanente Customer Service Representative, applicants should submit an online application through the company's careers portal, highlighting customer service experience and strong communication skills. Prior experience in healthcare or insurance customer support and proficiency with computer systems are often preferred. Interview preparation and demonstrating a positive attitude are also important steps in the hiring process.

What cities are hiring for Temp Kaiser Permanente Customer Service Representative jobs?

Cities with the most Temp Kaiser Permanente Customer Service Representative job openings:

What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs?

The most popular types of Kaiser Permanente Customer Service Representative jobs are:

What states have the most Temp Kaiser Permanente Customer Service Representative jobs?

States with the most job openings for Temp Kaiser Permanente Customer Service Representative jobs include:

Temp Kaiser Permanente Customer Service Representative jobs near you
Infographic showing various Temp Kaiser Permanente Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative

Firstsource

Lake Dallas, TX • On-site

$15 - $15.50/hr

Full-time

Re-posted 5 hours ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

***Your state minimum wage cannot exceed starting wage of this position to apply, $15.00 or $15.50 for Bilingual English/Spanish***
Job description:
FirstSource Healthcare has immediate full-time Work from Home positions available as Customer Service Representative.
As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.
Key Responsibilities
  • Answer inbound calls from patients, providers, and internal staff.
  • Provide non-clinical support to paramedics and emergency response teams.
  • Document interactions accurately in electronic systems.
  • Route calls to appropriate departments or escalate urgent issues.
  • Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies.
  • Support scheduling and coordination of patient services when needed.

Required Qualifications
  • High School Diploma or GED.
  • Minimum 1 year of experience in a call center or customer service role.
  • Typing speed of at least 25-30 WPM.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using multiple software systems simultaneously.
  • Internet speeds: 50mbps down / 25mbps up

Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to have a UL surge protector to protect equipment.
Additional Remote Work Requirements.
  • Must have a private, quiet and dedicated workstation. *No children or babysitting
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to attend Training is 8am-4:30pm PST - Pacific time Monday thru Friday for up to 12 weeks. *Training schedule is not work schedule
  • Ability to work any shifts 8am-10pm PST- Pacific time, Monday - Sunday *Overtime is based on company needs

Starting wage: $15 and Bilingual English/Spanish $15.50 (wage non-negotiable, *Additional earning potential for perfect attendance during each pay period.)
Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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