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Temp Kaiser Permanente Customer Service Representative information

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$26

How much do temp kaiser permanente customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for temp kaiser permanente customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Temp Kaiser Permanente Customer Service Representative?

Temp Kaiser Permanente Customer Service Representatives are temporary employees who assist Kaiser Permanente members and providers with inquiries, concerns, and service requests. They handle calls, emails, and other communications, providing information about health plans, billing, appointments, and general services. These representatives are hired for a set period to help manage high call volumes or to cover staffing needs. While their roles are similar to permanent employees, their positions are not intended to be long-term. Strong communication skills and knowledge of Kaiser Permanente's services are essential for this role.

What are the key skills and qualifications needed to thrive as a Temp Kaiser Permanente Customer Service Representative?

To thrive as a Temp Kaiser Permanente Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for delivering effective support, resolving member concerns, and ensuring a positive experience for patients and providers.

What are some common challenges faced by Temp Kaiser Permanente Customer Service Representatives, and how can they be effectively managed?

Temp Kaiser Permanente Customer Service Representatives often encounter high call volumes and must quickly adapt to varying member inquiries regarding healthcare benefits, billing, and appointment scheduling. Managing these challenges effectively involves staying organized, utilizing internal knowledge bases, and maintaining clear communication with team members and supervisors. Building familiarity with company systems and processes early on can help temporary representatives handle complex situations with confidence. Additionally, seeking feedback and participating in available training sessions can further improve efficiency and job satisfaction.

What is the difference between Temp Kaiser Permanente Customer Service Representative vs Temp Medical Receptionist?

AspectTemp Kaiser Permanente Customer Service RepresentativeTemp Medical Receptionist
Required CredentialsHigh school diploma; customer service experience; healthcare knowledgeHigh school diploma; administrative skills; healthcare familiarity
Work EnvironmentCall centers, patient support, administrative officesFront desk, clinic reception, patient check-in areas
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsMedical clinics, outpatient facilities, hospitals
Common Search & ComparisonCustomer service roles in healthcareAdministrative roles in healthcare settings

The Temp Kaiser Permanente Customer Service Representative primarily handles patient inquiries via phone and provides support related to billing, appointments, and insurance. In contrast, the Temp Medical Receptionist manages front desk duties, schedules appointments, and greets patients in person. Both roles require healthcare familiarity and excellent communication skills but differ in daily tasks and work environment.

How to get hired as a Temp Kaiser Permanente Customer Service Representative?

To get hired as a Temp Kaiser Permanente Customer Service Representative, applicants should submit an online application through the company's careers portal, highlighting customer service experience and strong communication skills. Prior experience in healthcare or insurance customer support and proficiency with computer systems are often preferred. Interview preparation and demonstrating a positive attitude are also important steps in the hiring process.

What cities are hiring for Temp Kaiser Permanente Customer Service Representative jobs?

Cities with the most Temp Kaiser Permanente Customer Service Representative job openings:

What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs?

The most popular types of Kaiser Permanente Customer Service Representative jobs are:

What states have the most Temp Kaiser Permanente Customer Service Representative jobs?

States with the most job openings for Temp Kaiser Permanente Customer Service Representative jobs include:

Temp Kaiser Permanente Customer Service Representative jobs near you
Infographic showing various Temp Kaiser Permanente Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Physician Occupational Medicine - Competitive Salary

The Permanente Medical Group, Inc.-Kaiser Permanente

San Francisco, CA

$317K - $327K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Occupational Medicine Opportunities Northern, CA with Kaiser Permanente

Leading the future of health care

Kaiser Permanente / The Permanente Medical Group

Ask us about our Forgivable Loan Program

$100,000 - $195,000 (based on experience) 

  • Full-time openings in Fresno, San Francisco, South Sacramento, Union City (.8), and Vacaville, California

Full-time annual salary range is $317,520 to $327,000 plus additional potential incentives of $25,990*. Reduced schedules with pro-rated compensation may be available.

Kaiser Permanente On-the-Job (KPOJ) is a seamless component of the Kaiser Permanente integrated care system that delivers superior workers’ compensation injury and illness preventive, medical treatment, and return-to-work services. Our motto is: We keep employees safe, well, and productive at a lower total cost. Our program features 100+ dedicated Occupational Medicine Physicians and an Integrated Care team that practices at 29 Kaiser Permanente On-the-Job Occupational Health Centers in Northern California.   

Kaiser Permanente On-the-Job physicians provide occupational health care and act as primary treating physicians (PTP) retaining care oversight and reporting even when a patient is referred for specialty consultation and care. We also offer pre-placement medical evaluations, ongoing medical evaluations, drug testing, and immunizations. This is one stop medical care as KPOJ Centers are located on KP medical campuses with ancillary services available for the treatment of occupational injuries.

The Permanente Medical Group, Inc. is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central California and an over 80-year tradition of providing quality of medical care.

Requirements:

  • Board Certification or Eligibility
  • Must be eligible to obtain a CA medical license or be currently licensed to practice within CA                                            

With TPMG you’ll benefit from:

  • AI-Based charting and an outstanding electronic medical record system that allows flexibility in patient management.
  • Work-life balance focused practice, including flexible schedules and unmatched practice support.
  • We can focus on providing excellent patient care without managing overhead and billing. No RVUs!
  • We are Physician-led and develop our own leaders. 

EXTRAORDINARY BENEFITS:

  • Competitive compensation and benefits package, including comprehensive medical, dental, and vision
  • Northern California Home Loan Program - up to $250,000 available for down payment, interest free for 10 years, AND NO PAYMENTS until end of 10-year period
  • Moving Allowance paid directly by TPMG - up to $10,000
  • Public Service Loan Forgiveness (PSLF) Eligible Employer
  • Malpractice and Tail Insurance
  • Paid holidays, sick leave, and education leave, including paid time off for Board Certification exam
  • Annual education stipend, along with reimbursed board examination fees and new CA Medical License fees
  • Shareholder track
  • Life Insurance and Optional Long-Term Care Insurance
  • Three retirement plans, including a pension plan and 401(k)

To learn more about these opportunities and to apply, please visit: https://northerncalifornia.permanente.org/jobs/type/occupational-medicine

We are an equal opportunity employer | VEVRAA federal contractor.

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