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Temp Csr Jobs (NOW HIRING)

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For the months of October through December, this role will act in a lead role capacity to a seasonal team of temporary CSR's by providing oversight of orders, customer complaints and training related ...

Job Title: Associate Customer Service Rep I Pay Rate: $24/hr. Location: Lafayette, IN Area Code ... We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We ...

Customer Service Representative | Temp-to-Hire | Irvine, CA | M-F 8:00am-5:00pm Kickstart a Long-Term Career in Customer Service Are you someone who enjoys helping others and wants to turn that ...

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Temp Csr information

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$9

$18

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How much do temp csr jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for temp csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are common challenges faced by temp CSRs, and how can they be addressed?

Temp Customer Service Representatives (CSRs) often face challenges such as quickly adapting to new systems, processes, and team cultures within a limited timeframe. They may also need to handle high call volumes or customer inquiries without the benefit of long-term familiarity with company policies. To overcome these challenges, it's helpful to proactively ask questions during training, take detailed notes, and seek feedback from supervisors or more experienced team members. Building rapport with colleagues can also facilitate a smoother transition and support effective collaboration.

Is it okay to get a job through a temp agency?

Getting a job through a temp agency is common and can provide temporary or permanent employment opportunities, including roles like a temporary customer service representative. Temp agencies often handle screening, matching skills to available positions, and may require specific skills or certifications. It can be a useful way to gain experience and transition into permanent roles.

What is the difference between Temp Csr vs Customer Service Representative?

AspectTemp CsrCustomer Service Representative
CredentialsTypically no formal degree required; on-the-job trainingHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentTemporary, often in call centers or retail settingsPermanent or long-term in customer service departments
Employer & Industry UsageUsed across retail, telecom, and service industries for short-term staffingCommon in various industries for ongoing customer support roles
Search & Comparison IntentOften searched for temporary roles or staffing optionsTypically searched for full-time or permanent customer service jobs

The main difference between a Temp Csr and a Customer Service Representative is the employment duration and job stability. Temp Csr roles are temporary, often used for short-term staffing needs, while Customer Service Representatives usually hold permanent positions with ongoing responsibilities. Both roles require strong communication skills, but the Temp Csr is more flexible and short-term focused.

What skills and qualifications are needed to thrive as a temp CSR?

To thrive as a Temp Customer Service Representative (CSR), you need strong verbal and written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer interactions. These competencies enable Temp CSRs to provide efficient support, resolve issues quickly, and contribute to positive customer experiences.

What is a temp CSR?

Temp CSRs, or Temporary Customer Service Representatives, are professionals hired on a short-term basis to assist companies with customer inquiries, complaints, and support needs. They often work during busy periods, such as holidays or major company campaigns, to help manage increased customer demand. Temp CSRs perform many of the same duties as permanent staff, including answering calls, responding to emails, and resolving customer issues. Their contracts typically last from a few weeks to several months, depending on the employer's needs.
What cities are hiring for Temp Csr jobs? Cities with the most Temp Csr job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Temp Csr jobs? States with the most job openings for Temp Csr jobs include:

Customer Service Representative

Customer Service | Full-Time

Las Cruces, NM • On-site

$11.50 - $15.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Customer Service Representative

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you passionate about helping others and delivering outstanding service? We're looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a fast-paced, customer-focused environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

Key Responsibilities:

  • Engage with customers via inbound and outbound calls, providing friendly and professional support.
  • Actively listen to customer concerns and deliver effective, timely resolutions.
  • Use internal systems to manage accounts, process claims, and retrieve information.
  • Identify opportunities to upsell or upgrade products and services.
  • Clearly explain products, services, and processes to customers.
  • Escalate complex issues to the appropriate team when needed.
  • Strive for first-call resolution through strong problem-solving skills.
  • Stay current with training, meetings, and process updates.
  • Maintain excellent attendance and punctuality.
Candidate Qualifications

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Strong written and verbal communication skills.
  • Ability to type at least 20 WPM.
  • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Familiarity with Windows operating systems.
  • Dependable and punctual with a strong work ethic.
  • Skilled in troubleshooting, conflict resolution, and follow-up.
  • A customer-first mindset: empathetic, patient, and responsive.
  • Ability to multitask, stay organized, and manage time independently.
  • A team player with a positive attitude and strong interpersonal skills.
  • Comfortable working in a dynamic, fast-changing environment.
Compensation Details

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & benefits that fit your life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.