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Temp Csr Jobs in Tennessee (NOW HIRING)

AlphaGraphics

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

Express Employment Professionals

Be Seen First

Bilingual Customer Service Representative

Franklin, TN · On-site

$15 - $16/hr

Temp-to-Hire We are seeking a Customer Service Representative to handle a high volume of inbound calls, assist customers with inquiries, process requests, and provide effective solutions. The ideal ...

corpay

Customer Service Representative

Brentwood, TN · On-site

$15.25 - $20.50/hr

How We Work As a Customer Service Representative, you will be expected to work in a hybrid ... temporary Trip/Fuel or Oversize/Overweight permits using information provided during inbound ...

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

corpay

Customer Service Representative

Brentwood, TN · On-site

$15.25 - $20.50/hr

How We Work As a Customer Service Representative, you will be expected to work in a hybrid ... temporary Trip/Fuel or Oversize/Overweight permits using information provided during inbound ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

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All JobsCsr JobsTemp Csr JobsTemp Csr Jobs in Tennessee

Temp Csr information

What are common challenges faced by temp CSRs, and how can they be addressed?

Temp Customer Service Representatives (CSRs) often face challenges such as quickly adapting to new systems, processes, and team cultures within a limited timeframe. They may also need to handle high call volumes or customer inquiries without the benefit of long-term familiarity with company policies. To overcome these challenges, it's helpful to proactively ask questions during training, take detailed notes, and seek feedback from supervisors or more experienced team members. Building rapport with colleagues can also facilitate a smoother transition and support effective collaboration.

Is it okay to get a job through a temp agency?

Getting a job through a temp agency is common and can provide temporary or permanent employment opportunities, including roles like a temporary customer service representative. Temp agencies often handle screening, matching skills to available positions, and may require specific skills or certifications. It can be a useful way to gain experience and transition into permanent roles.

What is the difference between Temp Csr vs Customer Service Representative?

AspectTemp CsrCustomer Service Representative
CredentialsTypically no formal degree required; on-the-job trainingHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentTemporary, often in call centers or retail settingsPermanent or long-term in customer service departments
Employer & Industry UsageUsed across retail, telecom, and service industries for short-term staffingCommon in various industries for ongoing customer support roles
Search & Comparison IntentOften searched for temporary roles or staffing optionsTypically searched for full-time or permanent customer service jobs

The main difference between a Temp Csr and a Customer Service Representative is the employment duration and job stability. Temp Csr roles are temporary, often used for short-term staffing needs, while Customer Service Representatives usually hold permanent positions with ongoing responsibilities. Both roles require strong communication skills, but the Temp Csr is more flexible and short-term focused.

What skills and qualifications are needed to thrive as a temp CSR?

To thrive as a Temp Customer Service Representative (CSR), you need strong verbal and written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer interactions. These competencies enable Temp CSRs to provide efficient support, resolve issues quickly, and contribute to positive customer experiences.

What is a temp CSR?

Temp CSRs, or Temporary Customer Service Representatives, are professionals hired on a short-term basis to assist companies with customer inquiries, complaints, and support needs. They often work during busy periods, such as holidays or major company campaigns, to help manage increased customer demand. Temp CSRs perform many of the same duties as permanent staff, including answering calls, responding to emails, and resolving customer issues. Their contracts typically last from a few weeks to several months, depending on the employer's needs.
What are the most commonly searched types of Csr jobs in Tennessee? The most popular types of Csr jobs in Tennessee are:
What cities in Tennessee are hiring for Temp Csr jobs? Cities in Tennessee with the most Temp Csr job openings:
Temp Csr jobs near you

Customer Service Representative

Integrated Resources INC

Franklin, TN

$15.75 - $21.50/hr

Contractor

Re-posted 21 days ago

Job description

Company Description

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Job Title: Customer Service Representative 1

Location: Franklin TN 37067

Duration: 0-8 months (temp to hire)

Job Description:

These PART TIME shifts would be 4 or 5 hours between 8 am and 1 pm. Contractors would need to attend training and those will be Full time hours for 4 weeks.

Handles customer service inquiries and problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature.

Answers questions and resolves issues based on phone calls/letters from members, providers, and brokers.

Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and brokers.

Explains member's policy benefits and coordination with Medicare

Handle complaints (member/provider), via relevant recording/reporting system

Ensures compliance with requirements of regional compliance authority/Medicare

Determines applicable coverage provisions and verifies member plan eligibility

Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. Performs financial data analysis as necessary.

Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received

Adheres to international privacy policies, practices and procedures

The hours may vary. The call center is open from 7 am to 8 pm Central Time. These PART TIME shifts would 4 or 5 hours between 8 am and 1 pm.

Handles customer service inquiries and problems via telephone, internet or written correspondence.

Customer inquiries are of basic and routine nature.

Potentially temp to hire* Typing test/computer skills testing REQUIRED

CSR must be able to type 30-35 WPM. CSR's should have at least a year of Medicaid/ Medicare experience. CSR must have Call Center/ Contact Center background.

Additional Information

Kind Regards

Sumit Agarwal

732-902-2125

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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