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Telus Digital Jobs (NOW HIRING)

Telus Digital

Program Manager, Onsite Data Collection

$101K - $152K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

Higher Education Summary TELUS Digital Salesforce Practice is seeking an experienced Education Cloud Architect to lead the design and delivery of transformative Salesforce solutions for higher ...

TELUS Digital

Customer Service Representative

Las Vegas, NV · On-site

$15.50 - $21/hr

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer ...

TELUS Digital

Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer ...

TELUS Digital

Customer Support Specialist

Phoenix, AZ

$17.75 - $24/hr

About the Role Customer Support Specialist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, has excellent communication skills, and can confidently ...

TELUS

Medical Consultant

Atlanta, GA · On-site

... a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed ...

LifeWorks by Telus

Medical Consultant

... a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed ...

LifeWorks by Telus

Medical Consultant

... a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed ...

LifeWorks by Telus

Medical Consultant

... a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed ...

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Telus Digital information

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How much do telus digital jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for telus digital in the United States is $28.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What is Telus Digital?

Telus Digital is a division within TELUS, a Canadian telecommunications company, focused on creating and managing the company’s digital products and services. The team designs, develops, and improves digital experiences such as websites, apps, and self-serve tools for TELUS customers. Their work involves software development, user experience design, data analytics, and digital strategy to make customer interactions easier and more efficient. Telus Digital also drives innovation by adopting agile methodologies and modern technologies.

What are the key skills and qualifications needed to thrive as a Digital Specialist at Telus Digital?

To thrive as a Digital Specialist at Telus Digital, you need strong digital marketing, content management, and analytical skills, often supported by a degree in marketing, communications, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and project management platforms is typically required. Collaboration, creativity, and problem-solving are standout soft skills for adapting to evolving digital strategies and working across teams. These skills and qualities drive effective digital campaigns, enhance user experiences, and ensure successful project delivery in a fast-paced digital environment.

How does collaboration typically work within the Telus Digital team, and what tools or processes are commonly used?

Collaboration at Telus Digital is highly cross-functional, with teams often composed of developers, designers, product owners, and business analysts working closely together in agile environments. Regular stand-ups, sprint planning, and retrospectives are common, fostering open communication and iterative progress. Tools like Slack, Jira, and Confluence are widely used for project management, documentation, and real-time collaboration. New hires can expect to be part of a supportive, fast-paced team culture that values transparency, feedback, and continuous improvement.

What is the difference between Telus Digital vs Telus Network Technician?

AspectTelus DigitalTelus Network Technician
Required CredentialsBachelor's degree in IT, Computer Science, or related field; experience in digital platformsTechnical certifications (e.g., Cisco, CompTIA), technical diploma; network installation and maintenance skills
Work EnvironmentOffice-based, collaborative digital teams, project managementFieldwork, on-site network setup, troubleshooting
Employer & Industry UsageTelecommunications, digital services, customer experienceTelecommunications, infrastructure, network services

Telus Digital professionals focus on digital platform development, user experience, and online services, working primarily in office settings. In contrast, Telus Network Technicians handle network infrastructure, installation, and troubleshooting, often working in the field. Both roles are essential in the telecommunications industry but differ in skills, environment, and daily tasks.

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Telus Digital jobs near you
Infographic showing various Telus Digital job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,725 per year, or $28.7 per hour.

Program Manager, Onsite Data Collection

Telus Digital

Remote

$101K - $152K/yr

Full-time

Posted 6 days ago

TELUS Digital rating

7.7

Company rating: 7.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

98th of 224 rated it services

Job description

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
The Opportunity
The Program Manager owns the end-to-end delivery and execution of the onsite and in-the-wild data collection client programs, overseeing financial performance, client engagement, and cross-functional execution from pre-sales through delivery. This role is business-minded and delivery-focused: it requires deep operational excellence, client satisfaction, and strategic execution in a fast-moving, high-stakes environment where quality, throughput, and safety all matter simultaneously.
Location & Flexibility
Our ideal candidate will work remotely out of California. This role has required and regular travel to program facilities and field data collection sites.
Responsibilities
Program Ownership & Leadership
  • Own overall program performance, including financial health (forecasting, P&L, invoicing), delivery success, and client satisfaction.
  • Serve as the primary point of contact and escalation point for operational and client challenges, leading regular client syncs and on-site or virtual business reviews (weekly/quarterly).
  • Drive consistent reporting through weekly status updates, dashboards, and progress reviews to internal leadership and client stakeholders.
  • Lead and develop project teams with direct people management responsibility, monitoring performance metrics and productivity across teams and addressing gaps through coaching and development.
  • Collaborate with Legal and Liability to ensure onsite and in-the-wild collection activities meet compliance, safety, and insurance standards.
  • Work with Talent Acquisition to define hiring strategy and job profiles for collectors, including hybrid full-time, part-time (FTC/PTC), and crowd-based staffing models.
Operational Strategy & Execution
  • Guide execution strategy across staffing, vendor engagement, equipment, and day-to-day operationsEvaluate and deploy the right mix of staffing models - full-time collectors, part-time collectors, and crowd-based resourcing - to match program scale, coverage needs, and cost targets.
  • Lead Project Managers to ensure timelines, budgets, and milestones are met across both facility-based and field collection workstreams.
  • Support facility sourcing, setup, and readiness for onsite data collection, and own logistics for in-the-wild collection sites.
  • Oversee procurement strategy for equipment and staffing to match approved program scope.
  • Support the launch of new workstreams and oversee integration of third-party contributions into the overall delivery model.
  • Proactively identify and mitigate delivery risks, recommending interventions or contingency plans to close gaps or resolve quality and yield issues before they affect the client.
Cross-Functional Collaboration
  • Align Operations, Talent Acquisition, Legal, Finance, Quality, and vendors around a single delivery plan.
  • Partner closely with the client - translating their requirements on approach, calibration, and equipment into staffing plans, timelines, and budgets, and ensuring field execution reflects the agreed technical standard.
  • Ensure alignment between execution and financial expectations, and drive clear communication across stakeholders for accountability.
  • Contribute to strategic planning with the client account and broader leadership team, identifying opportunities to scale the data collection delivery model to new accounts and programs.

Qualifications
  • 3-5+ years managing global or large-scale onsite/field operations programs supporting Data Collection, User Research, Clinical Research, Machine Learning or a similar environment/domain.
  • Bachelor's degree in Business, Engineering, Operations, or a related field; relevant experience accepted in place of formal education.
  • Proven success leading cross-functional teams (Operations, TA, Legal, Finance) and driving high-stakes program delivery. Prior client-facing program or account management experience required.
  • Familiarity with program/project management methodologies such as PRINCE2, PMI, or similar preferred.
  • Translates complex client and technical requirements into scalable, executable delivery models.
  • Strong financial ownership: forecasting, P&L management, invoicing, and budget accountability.
  • Manages high-risk, high-volume onsite and in-the-wild environments effectively, including safety and compliance considerations.
  • Enables cross-functional alignment and speed across Operations, TA, Legal, Finance, and Quality.
  • Strong stakeholder management and customer-centric mindset; builds trust and alignment across global, distributed teams.
  • Structured, results-oriented approach to planning, monitoring, and control; confidently manages escalations and executes contingency plans.
  • Comfortable presenting performance, financials, and risk to both client and internal leadership audiences.

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

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