ZipRecruiter

Log In

1

Telus Digital Jobs (NOW HIRING)

TELUS Digital

WFM Real Time Analyst

Las Vegas, NV · On-site

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer ...

TELUS Digital

Senior Payroll Specialist

Las Vegas, NV · On-site

$28.50 - $38.75/hr

Description Senior Payroll Specialist TELUS Digital About TELUS Digital TELUS Digital is a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions.

TELUS Digital

Vehicle Test Driver (Temporary)

Las Vegas, NV · On-site

$15.50 - $19.25/hr

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer ...

Telus Digital

$113K - $133K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

TELUS Digital

On Site Research Study

Las Vegas, NV · On-site

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer ...

Telus Digital

$124K - $156K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

next page

Showing results 1-20

People also search for

All JobsTelus Digital Jobs

Telus Digital information

See salary details

$10

$28

$66

How much do telus digital jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for telus digital in the United States is $28.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

How does collaboration typically work within the Telus Digital team, and what tools or processes are commonly used?

Collaboration at Telus Digital is highly cross-functional, with teams often composed of developers, designers, product owners, and business analysts working closely together in agile environments. Regular stand-ups, sprint planning, and retrospectives are common, fostering open communication and iterative progress. Tools like Slack, Jira, and Confluence are widely used for project management, documentation, and real-time collaboration. New hires can expect to be part of a supportive, fast-paced team culture that values transparency, feedback, and continuous improvement.

What is Telus Digital and what do they do?

Telus Digital is a division within TELUS, a Canadian telecommunications company, focused on creating and managing the company’s digital products and services. The team designs, develops, and improves digital experiences such as websites, apps, and self-serve tools for TELUS customers. Their work involves software development, user experience design, data analytics, and digital strategy to make customer interactions easier and more efficient. Telus Digital also drives innovation by adopting agile methodologies and modern technologies.

What are the key skills and qualifications needed to thrive as a Digital Specialist at Telus Digital, and why are they important?

To thrive as a Digital Specialist at Telus Digital, you need strong digital marketing, content management, and analytical skills, often supported by a degree in marketing, communications, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and project management platforms is typically required. Collaboration, creativity, and problem-solving are standout soft skills for adapting to evolving digital strategies and working across teams. These skills and qualities drive effective digital campaigns, enhance user experiences, and ensure successful project delivery in a fast-paced digital environment.

What is the difference between Telus Digital vs Telus Network Technician?

AspectTelus DigitalTelus Network Technician
Required CredentialsBachelor's degree in IT, Computer Science, or related field; experience in digital platformsTechnical certifications (e.g., Cisco, CompTIA), technical diploma; network installation and maintenance skills
Work EnvironmentOffice-based, collaborative digital teams, project managementFieldwork, on-site network setup, troubleshooting
Employer & Industry UsageTelecommunications, digital services, customer experienceTelecommunications, infrastructure, network services

Telus Digital professionals focus on digital platform development, user experience, and online services, working primarily in office settings. In contrast, Telus Network Technicians handle network infrastructure, installation, and troubleshooting, often working in the field. Both roles are essential in the telecommunications industry but differ in skills, environment, and daily tasks.

More about Telus Digital jobs
What cities are hiring for Telus Digital jobs? Cities with the most Telus Digital job openings:
What states have the most Telus Digital jobs? States with the most job openings for Telus Digital jobs include:
What job categories do people searching Telus Digital jobs look for? The top searched job categories for Telus Digital jobs are:
Telus Digital jobs near you
Infographic showing various Telus Digital job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,725 per year, or $28.7 per hour.

WFM Real Time Analyst

TELUS Digital

Las Vegas, NV • On-site

Full-time

Posted 15 days ago

TELUS Digital rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

91st of 203 rated it services

Job description

Description
Last day to apply: Sunday, May 24th 2026 by 11:59 PM
Position overview
As a Real Time Analyst you use your expertise to monitor and analyse real time/ intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met.
Key responsibilities
  • Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic call distribution- ACD- talk time, after call work- ACW) to ensure proper staffing levels and compliance with the account's service level agreements
  • Provide real-time performance reports (aux activities, hold time, after call usage) and post mortem reports to Operations leaders in the established cadence
  • Proactively communicate intraday challenges impacting service level agreements to Operation leaders in support required actions
  • Support communication with team leaders and frontline team members

Core competencies
  • Giving support, focusing on customers, embracing technology, managing self-development

Leadership competencies
  • N/A no people management accountabilities

Functional competencies
  • Knowledge of real time monitoring and reporting
  • Analytical and problem solving skills
  • Ability to work in a fast paced environment
  • Ability to solve problems in straightforward situations, analyzing possible solutions from experience, judgement and precedents

Qualifications
  • 8+ months of work experience in contact center; workforce management experience is a plus
  • High school degree
  • CEFR B1-B2 English (oral/ written) (Or as in SOW)

About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

What TELUS Digital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply