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Telus Digital Jobs (NOW HIRING)

Telus Digital

$116K - $180K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS, one of Canada's largest ...

TELUS Digital

Ecommerce Analyst

Las Vegas, NV · On-site

Description At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of ...

Telus Digital

$132K - $165K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

Senior Director, Design

Charlottesville, VA · On-site

$190K - $246K/yr

Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS, one of Canada's largest telecommunications ...

Telus Digital

Account Executive

Denver, CO · On-site +1

$132K - $165K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$230K - $275K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

Google CX Engineer

Durham, NC · On-site +1

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

TELUS Digital

US Raters

Las Vegas, NV · On-site

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer ...

TELUS Digital

Account Executive

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, focusing on transformative customer experiences through technology. The Account Executive will drive ...

Telus Digital

React Developer

$90K - $100K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$170K - $185K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$180K - $224K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$168K - $210K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

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How much do telus digital jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for telus digital in the United States is $28.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

How does collaboration typically work within the Telus Digital team, and what tools or processes are commonly used?

Collaboration at Telus Digital is highly cross-functional, with teams often composed of developers, designers, product owners, and business analysts working closely together in agile environments. Regular stand-ups, sprint planning, and retrospectives are common, fostering open communication and iterative progress. Tools like Slack, Jira, and Confluence are widely used for project management, documentation, and real-time collaboration. New hires can expect to be part of a supportive, fast-paced team culture that values transparency, feedback, and continuous improvement.

What is Telus Digital and what do they do?

Telus Digital is a division within TELUS, a Canadian telecommunications company, focused on creating and managing the company’s digital products and services. The team designs, develops, and improves digital experiences such as websites, apps, and self-serve tools for TELUS customers. Their work involves software development, user experience design, data analytics, and digital strategy to make customer interactions easier and more efficient. Telus Digital also drives innovation by adopting agile methodologies and modern technologies.

What are the key skills and qualifications needed to thrive as a Digital Specialist at Telus Digital, and why are they important?

To thrive as a Digital Specialist at Telus Digital, you need strong digital marketing, content management, and analytical skills, often supported by a degree in marketing, communications, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and project management platforms is typically required. Collaboration, creativity, and problem-solving are standout soft skills for adapting to evolving digital strategies and working across teams. These skills and qualities drive effective digital campaigns, enhance user experiences, and ensure successful project delivery in a fast-paced digital environment.

What is the difference between Telus Digital vs Telus Network Technician?

AspectTelus DigitalTelus Network Technician
Required CredentialsBachelor's degree in IT, Computer Science, or related field; experience in digital platformsTechnical certifications (e.g., Cisco, CompTIA), technical diploma; network installation and maintenance skills
Work EnvironmentOffice-based, collaborative digital teams, project managementFieldwork, on-site network setup, troubleshooting
Employer & Industry UsageTelecommunications, digital services, customer experienceTelecommunications, infrastructure, network services

Telus Digital professionals focus on digital platform development, user experience, and online services, working primarily in office settings. In contrast, Telus Network Technicians handle network infrastructure, installation, and troubleshooting, often working in the field. Both roles are essential in the telecommunications industry but differ in skills, environment, and daily tasks.

More about Telus Digital jobs
What cities are hiring for Telus Digital jobs? Cities with the most Telus Digital job openings:
What states have the most Telus Digital jobs? States with the most job openings for Telus Digital jobs include:
What job categories do people searching Telus Digital jobs look for? The top searched job categories for Telus Digital jobs are:
Telus Digital jobs near you
Infographic showing various Telus Digital job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,725 per year, or $28.7 per hour.

Senior Manager - Healthcare Compliance, Clinical Strategy & Healthcare Quality Innovation

TELUS Digital

Las Vegas, NV • On-site

Full-time

Posted 10 days ago

TELUS Digital rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

91st of 203 rated it services

Job description

Description
Sr Manager - Healthcare Compliance, Clinical Strategy & Healthcare Quality Innovation
TELUS Digital - Healthcare Vertical
Location
United States (Global Oversight across U.S., India, Philippines, LATAM)
Role Purpose
TELUS Digital is seeking a senior healthcare administrator to establish and scale healthcare capabilities across compliance, clinical services, healthcare quality transformation, and member experience outcomes.
This role extends beyond traditional compliance administration and serves as a strategic administrator responsible for building TELUS Digital's healthcare governance model, while also assisting the healthcare team in developing clinically enabled outsourcing capabilities, and advancing healthcare quality and experience programs aligned to measurable payer outcomes.
The role will partner directly with healthcare leadership to strengthen TELUS Digital's healthcare market position while ensuring operational and regulatory excellence.
Strategic Responsibilities
1. Build TELUS Digital Healthcare Governance & Compliance Strategy
Lead development and execution of an enterprise healthcare governance framework supporting:
  • Medicare Advantage (Part C)
  • Medicare Part D
  • Medicaid
  • Commercial health plans
  • PBM and specialty pharmacy
  • Clinically enabled operations

Responsibilities include:
  • Establish healthcare compliance operating model
  • Build CMS, HIPAA, FWA, and audit readiness framework
  • Develop healthcare policies and governance standards
  • Lead healthcare audit and remediation activities
  • Govern healthcare compliance requirements across MSAs and SOWs
  • Establish enterprise healthcare risk monitoring

Serve healthcare compliance administrators with authority supporting growth and risk management.
2. Build TELUS Digital Clinical Outsourcing Strategy
Assist the Healthcare vertical leader in designing and establishing clinically enabled outsourcing capabilities that expand TELUS Digital's healthcare service portfolio.
Strategic focus areas include:
  • Nurse-based service delivery models
  • Clinical support operations
  • Pharmacist-enabled support solutions
  • Care coordination and navigation
  • Medication adherence programs
  • Wellness and chronic condition engagement
  • Utilization and quality support
  • Transitions of care

Partners with Operations and Solutions teams to define scalable delivery approaches.
3. Healthcare Quality, Experience & Outcomes Innovation
(CAHPS, HEDIS & STARS)
Partner with Healthcare Leadership, Quality, Digital, and Operations teams to identify measurable gaps across healthcare quality and member experience performance.
  • CAHPS performance measures
  • HEDIS outcomes
  • Medicare STARS performance
  • Member engagement
  • Complaint reduction (CTM)
  • Medication adherence
  • Provider and member satisfaction
  • Access and service experience

Leverage TELUS Digital capabilities including:
  • CX transformation
  • Digital engagement
  • AI-enabled workflows
  • Omnichannel experience design
  • Analytics and insight generation

Translate healthcare quality opportunities into scalable operational capabilities for payer and PBM environments.
4. Healthcare AI Governance & Regulatory Alignment
Lead governance and operational oversight for AI-enabled healthcare services.
Responsibilities include:
  • AI governance controls
  • Healthcare AI operating standards
  • HIPAA and CMS alignment
  • Human oversight requirements
  • Healthcare automation governance
  • AI risk monitoring

Ensure digital healthcare innovation remains compliant and operationally sound.
Qualifications
Required
  • 5-8 years healthcare leadership/Administration experience
  • Deep experience across:
    • Medicare Advantage
    • Medicaid
    • Healthcare compliance
    • STARS / HEDIS / CAHPS
    • Quality improvement
    • Healthcare operations
  • Experience supporting offshore/global delivery environments
  • Experience working with payer, PBM, provider, or healthcare BPO organizations
  • Executive communication capability

Strongly Preferred
  • Clinical licensure (RN, LPN, Pharmacist, or equivalent)
  • Experience leading healthcare quality initiatives
  • Experience supporting healthcare audits and delegation oversight
  • Experience with healthcare CX and digital transformation
  • Experience with training and workforce enablement programs

Success Measures
Year 1 Outcomes
  • Launch TELUS Digital Healthcare Governance Program
  • Establish audit-ready healthcare compliance framework
  • Define clinically enabled outsourcing capabilities
  • Build measurable quality initiatives tied to CAHPS, HEDIS, and STARS
  • Improve healthcare risk posture and audit readiness
  • Strengthening TELUS Digital's healthcare differentiation through measurable outcomes

Why This Role Matters
This role represents a foundational investment in TELUS Digital's healthcare growth strategy.
Success will position TELUS Digital as a differentiated healthcare services partner, combining healthcare governance, clinical capability, quality improvement, and member experience transformation to improve measurable outcomes across payer and healthcare ecosystems.
About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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