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How much do teletracking jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for teletracking in the United States is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the most common challenges faced by professionals working in Teletracking roles within healthcare facilities?

Professionals in Teletracking roles often encounter challenges such as balancing real-time patient flow demands with limited bed availability, managing communication between multiple departments, and adapting quickly to changing hospital census levels. The work environment is fast-paced and requires close collaboration with clinical staff, administrative teams, and sometimes IT departments to ensure efficient patient placement and discharge processes. Being proactive, detail-oriented, and an effective communicator are key traits for overcoming these challenges and contributing to optimal patient care and hospital operations.

What is Teletracking and what does a Teletracking professional do?

Teletracking refers to the use of technology systems that track and manage patient flow, bed availability, and resource allocation within healthcare facilities. A Teletracking professional is responsible for operating, monitoring, and optimizing these systems to ensure efficient patient movement, reduce wait times, and improve overall hospital operations. Their duties may include coordinating with clinical staff, analyzing workflow data, and troubleshooting issues within the teletracking software. This role is vital in supporting hospital efficiency and enhancing patient care.

What are the key skills and qualifications needed to thrive as a Teletracking Coordinator, and why are they important?

To thrive as a Teletracking Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field. Familiarity with TeleTracking software, hospital bed management systems, and patient flow tools is typically required, along with possible certifications in healthcare information systems. Outstanding communication, multitasking abilities, and problem-solving skills set candidates apart in this role. These competencies are crucial for efficiently managing patient placement, optimizing hospital resources, and ensuring seamless operations within healthcare facilities.

What is the difference between Teletracking vs Patient Access Specialist?

AspectTeletrackingPatient Access Specialist
Required credentialsHigh school diploma or equivalent; some roles may require healthcare or administrative certificationsHigh school diploma or equivalent; healthcare or administrative certifications preferred
Work environmentHealthcare facilities, hospitals, or health systems; focus on bed management and patient flowHospital front desks, clinics, or outpatient centers; focus on patient registration and scheduling
Employer and industry usageUsed by hospitals and health systems for bed management and patient flow optimizationUsed by hospitals and clinics for patient registration, scheduling, and insurance verification

While both roles operate within healthcare settings, Teletracking primarily focuses on bed management and patient flow coordination, whereas Patient Access Specialists handle patient registration and scheduling. Both roles require healthcare knowledge but differ in daily responsibilities and focus areas.

More about Teletracking jobs
What cities are hiring for Teletracking jobs? Cities with the most Teletracking job openings:
What states have the most Teletracking jobs? States with the most job openings for Teletracking jobs include:
What job categories do people searching Teletracking jobs look for? The top searched job categories for Teletracking jobs are:
Teletracking jobs near you
Infographic showing various Teletracking job openings in the United States as of June 2026, with employment types broken down into 14% As Needed, 61% Full Time, 24% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,417 per year, or $16.5 per hour.
Client Success Manager

Client Success Manager

TeleTracking Technologies, Inc.

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

About us
TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it's a promise to continually improve healthcare.
TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation's largest healthcare systems and around the world to positively impact patients, families and communities.
What's your contribution to the TeleTracking story?
When you choose to bring your passion and skills to help achieve our purpose, you'll be part of a team that understands that there's a human life behind every data point. Your skills, curiosity, and compassion-will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare.
About The Role...
The Client Success Manager (CSM) serves as the long-term strategic partner for a portfolio of health system clients. The CSM is the navigator ensuring clients know where they are, where they're going, and how to get the most out of the journey. You are the connective tissue between our clients' operational goals and TeleTracking's full solution ecosystem.
This role is not a reactive support function. CSMs at TeleTracking are proactive, data driven partners accountable for client health, platform adoption, contract retention, and growth. You will be the internal voice of your clients and the external face of TeleTracking's value.
This position requires up to 25% travel.
What You'll Own...
Client Relationship Management
  • Serve as the primary point of contact for a defined portfolio of health system client's post-implementation.
  • Establish and maintain executive-level relationships with key stakeholders including CNOs, COOs, and VP-level operational leaders.
  • Conduct structured business reviews and strategic touchpoints that connect TeleTracking utilization data to client strategic priorities.
  • Proactively identify and escalate client risk signals before they become retention threats.

Platform Adoption & Value Realization
  • Monitor utilization metrics and workflow compliance across client accounts; drive corrective action when adoption lags.
  • Partner with clients to identify unrealized value from existing TeleTracking modules and develop structured adoption roadmaps.
  • Translate clinical and operational objective into measurable TeleTracking use cases with defined KPIs.
  • Document and communicate client outcomes to reinforce renewal and expansion conversations.

Retention & Revenue Growth
  • Own renewal accountability for your portfolio; forecast renewal risk and communicate pipeline status to leadership on a defined cadence.
  • Identify and qualify expansion opportunities including additional modules, sites, or enterprise agreements.
  • Partner with Sales and Strategic Accounts on upsell and cross-sell motion; provide credible client context that accelerates commercial decisions.
  • Maintain accurate account health records and opportunity tracking in Salesforce.

Issue Resolution & Escalation Management
  • Coordinate resolution of complex client issues by engaging the right internal resources (Clinical, Support, Services, Product, and Engineering) with clear ownership and timelines.
  • Serve as a client advocate internally while maintaining credibility as a trusted advisor externally.
  • Manage escalations with a structured, documented approach; defined problem statements, accountability matrix, resolution milestones, and post-mortem summaries.

Internal Collaboration & Knowledge Transfer
  • Maintain complete and current account documentation - stakeholder maps, health scores, open issues, contract details - accessible to all internal teams.
  • Collaborate with Implementation and Delivery teams during transitions to ensure continuity of client context and committed outcomes.
  • Provide structured feedback loops to product on client-reported gaps, friction points, and feature requests.

What You'll Bring...
Required
  • 5+ years in a client-facing role within healthcare IT, health system operations, or closely adjacent field (implementation, account management, or clinical informatics).
  • Demonstrated experience managing complex enterprise accounts with multiple stakeholders at varying levels of seniority.
  • Track record of owning and meeting retention or expansion targets.
  • Proficiency with CRM platforms (Salesforce preferred) and executive-level reporting.
  • Strong written and verbal communication skills; able to present to C-suite audiences with clarity and confidence.
  • Ability to interpret operational and utilization data and translate it into client-facing insights and action plans.

How We Measure Success...
Within the first 90 days, you will have completed portfolio onboarding and established a baseline health score for each account.
On an ongoing basis, you will be measured against:
  • Gross Revenue Retention (GRR) across your portfolio.
  • Net Revenue Retention (NRR) including expansion.
  • Client Health Score trajectory (improving, stable, at-risk)
  • QBR/EBR completion rate and stakeholder engagement depth

Education
  • Bachelor's degree required

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Benefits
  • Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one!
  • Life and AD&D
  • Flexible Spending Accounts: Medical, Dependent Care, and Transportation
  • 401 (k) Retirement Savings
  • Tuition Reimbursement
  • Military Paid Leave (up to 6 months of base salary while on military leave)
  • Paid Time Off
  • Paid parental leave

Disclaimer:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

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