Telesitter Monitor Jobs (NOW HIRING)

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Telesitter on our Central Monitoring team at/in Garnet Health Medical Center Middletown.

Performs technical and patient care tasks and will provide continuous observation and surveillance of assigned patients. This position involves monitoring multiple patients simultaneously via video system. The first line of action will be to verbally redirect the patient from engaging in any at risk behaviors. Next will be to summon the nursing staff if the patient requires assistance. In this role, the Telesitter staff will participate in rounding on assigned patients and set-up/troubleshooting equipment. The Telesitter staff will provide primarily Remote Telesitter monitoring, but may also provide 1:1 Constant Observation on patient care units when necessary. The Telesitter staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies.

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from Garnet Health Medical Center. We invite and encourage each candidate to discuss salary / hourly specifics during the application and hiring process. 

The compensation range for the role is $25.79 - $26.57 hourly. 

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.  When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Minimum Education:

High School Diploma or equivalent

Completion of a recognized Nursing Assistant Program or equivalent preparation and/or experience required. 

High School graduate or G.E.D. equivalent preferred.

Minimum Experience:

Previous clinical experience required.           

Previous direct patient care experience preferred, or CNA or completion of first clinical course in RN/LPN program

Basic computer operation skills

Basic Microsoft windows experience                                         

Required Certification/Registration:

Completion of Organization’s Crisis Training

BLS certification current and ongoing.

Other Requirements:  

• Capable of continuous monitoring of up to 16 patients at one time and remains alert at all times while on duty
• Ability to communicate effectively with patients using a microphone and headset
• Ability to communicate with both orally and in writing and respond quickly to patient behavioral changes
• Ability to use discretion and courtesy when working with patients, visitors, and staff
• Efficiency in multitasking
• Ability to prioritize simultaneous situations

Working Conditions:

• Environmental Demands and Exposure to Hazards:

Works in a clean, well-lighted, heated or ventilated facility. 

Contact with patients under wide variety of circumstances. May be exposed to unpleasant patient elements.

Subject to varying and unpredictable situations and occasionally to irregular work hours.

• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.

Prolonged, extensive, or considerable standing/walking.  Lifts, positions, pushes and/or transfers patient.

Considerable reaching, stooping, bending, kneeling, crouching.

• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary. Ability to work cooperatively with members of the healthcare delivery team.  Ability to handle frequent interruptions and adapt to changes in the workload and work schedules.  Ability to set priorities, make critical decisions, and respond quickly to emergencies.  Ability to exercise sound technical judgment.  Ability to communicate effectively.   

Minimum Education:

High School Diploma or equivalent

Completion of a recognized Nursing Assistant Program or equivalent preparation and/or experience required. 

High School graduate or G.E.D. equivalent preferred.

Minimum Experience:

Previous clinical experience required.           

Previous direct patient care experience preferred, or CNA or completion of first clinical course in RN/LPN program

Basic computer operation skills

Basic Microsoft windows experience                                         

Required Certification/Registration:

Completion of Organization’s Crisis Training

BLS certification current and ongoing.

Other Requirements:  

• Capable of continuous monitoring of up to 16 patients at one time and remains alert at all times while on duty
• Ability to communicate effectively with patients using a microphone and headset
• Ability to communicate with both orally and in writing and respond quickly to patient behavioral changes
• Ability to use discretion and courtesy when working with patients, visitors, and staff
• Efficiency in multitasking
• Ability to prioritize simultaneous situations

Working Conditions:

• Environmental Demands and Exposure to Hazards:

Works in a clean, well-lighted, heated or ventilated facility. 

Contact with patients under wide variety of circumstances. May be exposed to unpleasant patient elements.

Subject to varying and unpredictable situations and occasionally to irregular work hours.

• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.

Prolonged, extensive, or considerable standing/walking.  Lifts, positions, pushes and/or transfers patient.

Considerable reaching, stooping, bending, kneeling, crouching.

• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary. Ability to work cooperatively with members of the healthcare delivery team.  Ability to handle frequent interruptions and adapt to changes in the workload and work schedules.  Ability to set priorities, make critical decisions, and respond quickly to emergencies.  Ability to exercise sound technical judgment.  Ability to communicate effectively.