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Telephony Manager Jobs in Indiana (NOW HIRING)

koch

Technician 1

Indianapolis, IN · On-site

Project Manager Full-Time, Hourly, Non-Exempt with Full Benefit Package including 401k Primary Role ... telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call ...

Genesys

IT Services Specialist

Indianapolis, IN · Hybrid

Contribute to foundational server, network, and telephony support to ensure operational continuity * Maintain accurate hardware and software inventory to support asset management and planning

Genesys

IT Services Specialist

Indianapolis, IN · Hybrid

Contribute to foundational server, network, and telephony support to ensure operational continuity * Maintain accurate hardware and software inventory to support asset management and planning

Career Search

Installation Tech IV

Indianapolis, IN

$19.75 - $26.25/hr

Manage inventory of assigned tools. Ensures that all assigned tools are current on calibration ... Must have exceptional ability in the telephony that is outside the general parameters of ...

TrueNet Communications

Installation Tech IV

South Bend, IN · On-site

$20.25 - $27/hr

Duties may vary dependent upon management.) Essential Position Functions: • Has technical ... telephony that is outside the general parameters of installation and technical expertise. • ...

TrueNet Communications

Installation Tech IV

South Bend, IN · On-site

$20.25 - $27/hr

Duties may vary dependent upon management.) Essential Position Functions: • Has technical ... telephony that is outside the general parameters of installation and technical expertise. • ...

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All JobsTelephony JobsTelephony Manager JobsTelephony Manager Jobs in Indiana

Telephony Manager information

See Indiana salary details

$23.3K

$56.6K

$110.4K

How much do telephony manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for telephony manager in Indiana is $56,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,200.00 per year, depending on experience, location, and employer.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

What are some common challenges faced by Telephony Managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What are Telephony Managers?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a Telephony Manager, and why are they important?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.
What are popular job titles related to Telephony Manager jobs in Indiana? For Telephony Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Telephony Manager jobs in Indiana look for? The top searched job categories for Telephony Manager jobs in Indiana are:
What cities in Indiana are hiring for Telephony Manager jobs? Cities in Indiana with the most Telephony Manager job openings:
Telephony Manager jobs near you
Network Administrator Level II

Network Administrator Level II

Tyto Athene, LLC

Grissom Air Reserve Base, IN • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Description
Tyto Athene is searching for a Network Administrator Level II for a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities:
  • Provide NIPR/SIPR LAN administration, network configuration, and infrastructure management for servers, switches, routers, encryption devices, wireless infrastructure, cellular, and UPS/power requirements IAW AFTO 00-33A-1106 and 00-33A-1100.
  • Provide cabling services for station cables (wall jack to devices), patch cables [patch panel to network equipment, and minor office space configuration changes for example ten (10) drops].
    • Renovations requiring specialized experience/equipment, e.g. confined spaces, above standard ladder height, are outside the scope of this PWS.
    • Government will provide sufficient detail of required tasks to include location, bldg, start-to-finish distance, and expected outcome. Government will also ensure any drilling or cutting is completed to provide contractor with unobstructed run.
    • Contractor may be asked to assist with surveys and provide expertise for suggestions/COAs, but government will approve final details/expected outcome
    • Contractor is responsible for running cable and terminating at proper location.
  • Manage/Administer/Allocate Internet Protocol (IP) address space, e.g. subnetting, DHCP management.
  • Configure and maintain system accounts for CT functions.
  • Configure and maintain CT tools, e.g. software, appliances.
  • Monitor security of devices and implement new configurations and/or IOS upgrades.
  • Establish, configure and maintain access Control Server/Identity Service (currently Identity Service Engine (ISE)) IAW AFTO 00-33A-1113.
  • Monitor and report LAN bandwidth utilization and circuit latency.
  • Install and sustain Unified Communications devices, switches, and network infrastructure (fiber, copper, power, etc.).
  • Plan and execute software and hardware upgrades and revisions.
  • Conduct system analyses to resolve configuration and equipment problems, e.g. degraded service troubleshooting, root cause analysis, etc.
  • Manage and configure local Unified Compute hardware and software.
  • Perform Equipment, Supply, and COMSEC Custodian duties, as needed.
  • Track Preventative Maintenance Inspections (PMIs) of required devices, servers, comm closets, etc., using Integrated Maintenance Database System (IMDS), or other HQ AFRC designated system IAW AFTO 00-33A-1001. Manage, configure, install, and maintain encryption devices and associated management tools, e.g. TACLANEs, GEM.
  • Identify, recommend, implement at government direction, and manage automated configuration tools/systems that improve configuration management efficiencies and apply best practices for layer 2 and layer 3 networks and assets.
  • Manage and coordinate local wireless and cellular infrastructure.
  • Serve as the local focal point for CT problem resolution.
  • Ensure physical security/maintenance of CT hardware (NIPR/SIPR).
  • Ensure cyber security compliance for DoD and AF (CORA) and meet all AFRC cyber compliance requirements; following AFRC established processes.
  • Telephony services IAW AFTO 00-33A-1108.Manage IP scopes, including controlling of IP assignments with established IP space. Track using database and proper change management practices. (Especially important for onboarding and offboarding process of new servers/systems and devices on the network.)
  • Contribute to and manage relevant NAD (Network Address Declaration list) and NRD (Non Reportable Device list) entries, especially as it relates to configuration management and cyber security practices (and CORA).
  • Support AF and AFRC host base configuration management and change management CT activities and documentation. This includes documentation, architecture drawings, network maps, datacenter diagrams, rack elevation maps, etc. Follow AFRC and AF change management processes including creation and submission of change requests (which will include relevant documentation) locally or at the enterprise level. This also includes creation and coordination of forms for changes, such as AF Force 1067 Change request.
    • Supports CITS-AO in the creation and coordination of forms for changes, such as AF Force 1067 Change request.
    • Supports requirements definition and management of the base level E&I WP.

Qualifications
Required:
  • At least 3 years technical experience utilizing Cisco devices.
  • At least 3 years technical experience utilizing Unified Communications.
  • At least 3 years technical experience utilizing TACLANE encryption devices and management software.
  • At least 1 year of IVR scripting experience using voice extensible markup language or other common IVR programming languages. (ARPC only).
  • Ability to apply AFRC process for STIG application within 45 calendar days of employment start date of start.
  • Minimum of a Sec+ certification
  • Networking CCNA preferred, but may be waived with at least two (2) years equivalent experience or related degree

Clearance:
  • Active DoD Secret clearance

Travel:
  • Minimal, less than 10%

Potential for Telework:
  • Based on customer needs

About Tyto Athene
Compensation:
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $65,000.00 This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

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