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Telephony Manager Jobs in Indiana (NOW HIRING)

Powers Health

Call Center Representative - Operator

Hobart, IN · On-site

$15.75 - $19.75/hr

Experience with advanced telephone systems such as softphones or IP telephony systems required ... Experience with CRM or Help Desk ticketing systems. * Bilingual a plus. Your Extraordinary Career ...

HHC

Telecom Engineer

Indianapolis, IN

This role ensures optimal performance, scalability, and reliability of Eskenazi Health's telephony infrastructure. Essential Functions and Responsibilities * * Configure, manage, and optimize Cisco ...

Next Step Systems

Network Engineer

Indianapolis, IN · On-site

... and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic ... skills: such as telephony skills, communication skills, active listening and customer-care ...

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Showing results 1-20

All JobsTelephony JobsTelephony Manager JobsTelephony Manager Jobs in Indiana

Telephony Manager information

See Indiana salary details

$23.3K

$56.6K

$110.4K

How much do telephony manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for telephony manager in Indiana is $56,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,200.00 per year, depending on experience, location, and employer.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

What are some common challenges faced by Telephony Managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What are Telephony Managers?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a Telephony Manager, and why are they important?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.
What are popular job titles related to Telephony Manager jobs in Indiana? For Telephony Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Telephony Manager jobs in Indiana look for? The top searched job categories for Telephony Manager jobs in Indiana are:
What cities in Indiana are hiring for Telephony Manager jobs? Cities in Indiana with the most Telephony Manager job openings:
Telephony Manager jobs near you
Principal Growth Partnerships & Reseller Manager

Principal Growth Partnerships & Reseller Manager

Aircall

Francisco, IN • Remote

$150K - $175K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
 
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
 
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
 
How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.

About the Role

As Principal Growth Partnerships & Reseller Manager you will own the strategy and execution for Aircall's Growth partnerships and reseller programs. Your mandate is to build a repeatable growth engine from the Growth Ecosystem, and drive meaningful ARR contribution from integration partnerships across CRM, helpdesk, ATS, eCommerce, and emerging verticals.

This role sits within the Tech Alliance Partnership organisation at the intersection of Product and GTM, operating as a global overlay function. You will prioritize integration investments, lead outbound partner acquisition leveraging Aircall's AI voice agent and MCP capabilities, and explore new reseller partnerships

Key Responsibilities:

  • Maintain and evolve a prioritization framework for integration investment decisions, balancing TAM potential, AI acceleration fit, integration maturity, and resource constraints

  • Drive pipeline and MRR growth through targeted partner launch activations

  • Lead outbound business development to acquire new integration partners, leveraging Aircall's AI voice agent and Model Context Protocol (MCP) capabilities to target high-volume, consumption-based opportunities

  • Closely work with Collaborate with internal product teams to develop and manage reseller partnership models with key ecosystem partners

  • Coordinate cross-functionally with Product, Engineering, Sales, and Marketing to align partnership initiatives with Aircall's AI-first product roadmap

  • Track and report on partnership-attached revenue, YoY growth, and pipeline contribution to senior leadership

Qualifications:

  • 10+ years of experience in technology partnerships, business development, or ecosystem management within a B2B SaaS environment

  • Proven track record of building and scaling partner programs that drive measurable revenue impact

  • Deep understanding of the SaaS ecosystem landscape across vertical and horizontal Saas 

  • Strong strategic thinking with the ability to make hard trade-offs and prioritize under resource constraints

  • Experience with AI product positioning and/or consumption-based commercial models

  • Excellent BD instincts with demonstrated ability to research, target, and close new partnership opportunities

  • Strong partner empathy - ability to frame value from the partner's perspective, not just Aircall's

  • Cross-functional collaboration skills, comfortable working with Product, Engineering, Sales, and Marketing teams

  • Data-driven mindset with experience using partnership metrics (attached revenue, pipeline contribution, attachment rates) to inform strategy

  • Strong executive presence and crisp storytelling for internal and external stakeholder engagement

  • Experience working across multiple regions and functions in a global organization

Nice to Haves:

  • Familiarity with telephony, CCaaS, or AI-powered communication platforms

  • Experience managing reseller or channel partner programs

  • Understanding of API-based integration models and Model Context Protocol (MCP) concepts

  • Experience in a company transitioning from a traditional product model to an AI-first platform strategy

  • Knowledge of competitive dynamics across voice/communications

$150,000 - $175,000 a year
This base range is not including a quarterly bonus (70/30 split), equity, and other benefits.
The actual salary offered will carefully consider a wide range of factors, including your skills, location, qualifications, and experience.
Why join us?
 
Key moment to join Aircall in terms of growth and opportunities
Our people matter, work-life balance is important at Aircall
Fast-learning environment, entrepreneurial and strong team spirit
45+ Nationalities: cosmopolite & multi-cultural mindset
Competitive salary package & benefits
Medical, dental, and vision insurance is 100% covered
 401k plan with company matching!
 Unlimited PTO - take the time you need to come to work feeling great!
 Wellness, commuter, and childcare reimbursements
 Generous parental leave policy
 
DE&I Statement: 
At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. 
 
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  
 
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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