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Telephone Technician Jobs (NOW HIRING)

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Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

... telephone technician The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. The Candidate shall respond to ...

MTA, Inc.

Telephone Maintainer (Provisional)*

Brooklyn, NY · On-site

  • Medical

  • Retirement

  • PTO

Four years of full-time, satisfactory experience as a fully trained technician at the journey level ... telephone company and/or other companies with large installations of telephone equipment; or

Boyd Gaming

Telephone Operator

Vinton, LA

$15.25 - $19.25/hr

Coordinate equipment repairs and technical issues with on-site technician. Knowledge of how to ... in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a ...

Boyd Gaming

Telephone Operator

Vinton, LA · On-site

$15.25 - $19.25/hr

... technician. Knowledge of how to report and track inventory, and other duties as assigned. • ... in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a ...

GDIT

Telephone Maintenance Technician

Anchorage, AK

$81K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Network and Telecommunications Job ...

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Telephone Technician information

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How much do telephone technician jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telephone technician in the United States is $37,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $38,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telephone technician, and why are they important?

To thrive as a Telephone Technician, you need a solid understanding of telecommunications systems, wiring, and troubleshooting, usually supported by a high school diploma or technical certification. Familiarity with tools like punch-down blocks, test phones, cable testers, and knowledge of systems such as VoIP and PBX is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help technicians diagnose issues and interact with clients. These skills ensure reliable installation, maintenance, and repair of telephone systems, which are critical for uninterrupted communication in businesses and homes.

What is the difference between Telephone Technician vs Network Technician?

AspectTelephone TechnicianNetwork Technician
CertificationsFCC licenses, basic telecom certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, service providers, customer sitesIT departments, data centers, client networks
Job FocusInstalling, repairing, maintaining telephone systemsConfiguring, troubleshooting computer networks
Industry UsageTelecommunications industryInformation technology and networking industry

While both roles involve technical skills and working with communication systems, Telephone Technicians primarily focus on telephone systems and wiring, whereas Network Technicians handle computer networks and data communication infrastructure. The choice depends on your interest in telecom versus IT networking.

What are some of the common challenges telephone technicians face when working on-site at customer locations?

Telephone Technicians often encounter challenges such as diagnosing complex wiring issues in older buildings, working in tight or awkward spaces, and managing unexpected disruptions to service during installation or repair. Clear communication with customers and coordination with other IT or facilities staff is essential to minimize downtime and ensure safety. Flexibility and strong problem-solving skills are key, as every site may present unique technical or logistical obstacles.

What is a telephone technician?

Telephone Technicians are professionals who install, maintain, and repair telephone systems and related equipment in homes, businesses, and other organizations. They work with both traditional landline systems and modern digital or VoIP phone networks. Their responsibilities often include running lines, diagnosing technical issues, configuring phone systems, and ensuring clear and reliable communication services. Telephone Technicians may also assist with network cabling and collaborate with IT teams to integrate phone systems with computer networks.
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Telephone Technician jobs near you
Infographic showing various Telephone Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,997 per year, or $18.3 per hour.

Communications Operator - Switchboard

PeaceHealth

Springfield, OR • On-site

$18.72 - $28.08/hr

Full-time, Per diem

Retirement

Re-posted 8 days ago

PeaceHealth rating

7.7

Company rating: 7.7 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers

Job description

PeaceHealth is seeking a Communications Operator - Security Parking for a Per Diem/Relief, Variable position.
The salary range for this job opening at PeaceHealth is $18.72 - $28.08.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system.
Details of the position:
  • Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested.
  • Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed.
  • May be required to operate physician's answering service and handle trouble reports by working directly with the physicians.
  • Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested.
  • Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed.
  • Provide back-up assistance to other departments as directed.
  • Operate other communication and emergency systems as required.
  • Dispatches requests for multiple services as required.
What you bring:
  • Strong interpersonal skills including high degree of courtesy (Required)

  • Ability to maintain professional level of communication in a high stress fast paced environment (Required)
  • Exceptional attention to detail (Required)
  • Ability to multi-task with strong organizational skills (Required)
  • Proficient computer/keyboarding skills required. (Required)
  • Ability to make decisions without direct supervision (Required)
  • Good spelling and penmanship (Required)

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

What PeaceHealth employees say

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About PeaceHealth

Sourced by ZipRecruiter

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn! We offer competitive compensation, a robust benefitspackage and a collaborative, Mission-driven work environment! To learn more please visit: jobs.peacehealth.org. Questions? Review our Employment FAQor email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Vancouver, WA, US

Year founded

1890

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