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Telephone Sales Jobs (NOW HIRING)

TELEPHONE SALES REP - REMOTE

Durham, NC · On-site +1

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

TELEPHONE SALES REP - REMOTE

Raleigh, NC · On-site +1

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

TELEPHONE SALES REP - REMOTE

Austin, TX · On-site +1

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

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Telephone Sales information

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$33

How much do telephone sales jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for telephone sales in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced in a telephone sales role and how can they be effectively managed?

One of the most common challenges in telephone sales is handling rejection and maintaining motivation, as not every call leads to a sale. Additionally, building rapport with customers over the phone—without face-to-face interaction—requires strong communication skills and adaptability. Successful telephone sales professionals often overcome these challenges by staying resilient, using active listening techniques, and regularly reviewing call scripts to improve their approach. Effective time management and setting clear daily goals also help maintain productivity and focus throughout the workday.

What are the key skills and qualifications needed to thrive as a Telephone Sales Representative, and why are they important?

To thrive as a Telephone Sales Representative, you need strong communication skills, persuasive abilities, and a basic understanding of sales principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and lead tracking tools is typically required. Outstanding active listening, resilience to rejection, and relationship-building skills help individuals excel in this role. These skills drive higher sales conversion rates, customer satisfaction, and overall team performance in a competitive sales environment.

What are telephone sales?

Telephone sales, often referred to as telemarketing or telesales, involve selling products or services directly to customers over the phone. Professionals in this role contact potential or existing clients to present offerings, answer questions, and persuade them to make a purchase or set up appointments. This job requires strong communication skills, resilience, and the ability to handle rejection while maintaining a positive attitude. Telephone sales can be conducted from call centers or remotely, and may target individuals or businesses.

What is the difference between Telephone Sales vs Customer Service Representative?

AspectTelephone SalesCustomer Service Representative
Primary RoleSell products or services over the phoneAssist customers with inquiries, issues, and support
Required SkillsPersuasion, communication, sales techniquesProblem-solving, communication, patience
Work EnvironmentSales-focused, target-driven, outbound or inbound callsSupport-focused, inbound calls, customer interaction
Common CertificationsSales training, communication coursesCustomer service certifications, communication skills

While both roles involve phone communication, Telephone Sales primarily focuses on selling products or services, often with sales targets. Customer Service Representatives handle customer inquiries and support, emphasizing problem resolution and customer satisfaction. Both roles require strong communication skills but differ in their main objectives and work environment.

More about Telephone Sales jobs
What cities are hiring for Telephone Sales jobs? Cities with the most Telephone Sales job openings:
What are the most commonly searched types of Telephone Sales jobs? The most popular types of Telephone Sales jobs are:
What states have the most Telephone Sales jobs? States with the most job openings for Telephone Sales jobs include:
Infographic showing various Telephone Sales job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,290 per year, or $17.4 per hour.
Telephone Sales Representative (FULL-TIME)

Telephone Sales Representative (FULL-TIME)

MCI Careers

Savannah, GA • On-site

Full-time

Re-posted 29 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking driven and results-oriented Telephone Sales Representatives to join our growing sales team. In this role, you will engage with prospective and existing customers over the phone to identify their needs, recommend products and services, and close sales while delivering an outstanding customer experience.

Successful candidates are confident communicators who enjoy building relationships, meeting performance goals, and working in a fast-paced sales environment. We provide comprehensive sales training, ongoing coaching, and opportunities for career growth.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Make and receive customer calls to promote products and services.
  • Build rapport and establish trust with prospective and existing customers.
  • Identify customer needs and recommend appropriate solutions.
  • Explain product features, benefits, and pricing clearly.
  • Overcome objections and confidently close sales opportunities.
  • Accurately document customer interactions and sales activities.
  • Meet or exceed individual sales and performance targets.
  • Maintain product knowledge and stay current on promotions.
  • Follow all company policies and compliance requirements.
  • Participate in regular coaching sessions and sales training.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Excellent communication and persuasive selling skills.
  • Strong customer service orientation.
  • Basic computer proficiency.
  • Ability to multitask while navigating multiple systems.
  • Goal-oriented with a positive attitude.
  • Ability to thrive in a performance-driven environment.
Preferred
  • One year of inside sales, retail sales, customer service, or contact centre sales experience.
  • Experience working with sales metrics and performance goals.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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