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Telephone Operator Receptionist Jobs (NOW HIRING)

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Evening Daily Work Times: Variable Scheduled Biweekly Hours: 80 Position Summary: Responsible for operating the main hospital ...

New

McLaren Flint

Telephone Operator-Receptionist

Flint, MI

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Evening Daily Work Times: Variable Scheduled Biweekly Hours: 80 Position Summary: Responsible for operating the main hospital ...

New

Alan B. Miller Medical Center

RECEPTIONIST

Philadelphia, PA · On-site

$16 - $21/hr

Telephone Operator / Receptionist Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum ...

UHS

RECEPTIONIST

Philadelphia, PA · On-site

$15 - $20/hr

Responsibilities Telephone Operator / Receptionist Friends Hospital Full-time - 32 hours / week, 2nd shift (3-11pm) Philadelphia, PA Friends Hospital is the nation's oldest private psychiatric ...

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How much do telephone operator receptionist jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for telephone operator receptionist in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Telephone Operator Receptionist vs Customer Service Representative?

AspectTelephone Operator ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentFront desk, call centers, office settingsCall centers, retail, office environments
Employer & IndustryHotels, corporate offices, healthcare facilitiesRetail, telecommunications, service industries
Primary RoleAnswering phones, routing calls, greeting visitorsAssisting customers, resolving issues, providing information

While both roles involve communication and customer interaction, Telephone Operator Receptionists focus on managing calls and greeting visitors, often in office or front desk settings. Customer Service Representatives handle broader customer inquiries and support, typically in call centers or retail environments. Understanding these differences helps in choosing the right career path or job search focus.

How does a Telephone Operator Receptionist typically handle high call volumes while maintaining excellent customer service?

Handling high call volumes is a common challenge for Telephone Operator Receptionists. Professionals in this role often use call management systems to prioritize and route calls efficiently. They rely on active listening, clear communication, and calm multitasking to ensure each caller feels heard and valued, even during peak times. Working closely with colleagues and supervisors, they may also transfer calls to appropriate departments or use standardized scripts to streamline responses. Developing strong organizational skills and a friendly demeanor is crucial for success in this fast-paced environment.

What are telephone operator receptionists?

Telephone operator receptionists are professionals responsible for managing incoming and outgoing calls in an organization, directing callers to the appropriate person or department, and providing basic information to callers. They often greet visitors, handle inquiries, and perform various administrative tasks such as scheduling appointments or maintaining records. Their role is essential in ensuring effective communication within a business and providing a positive first impression to callers and guests.

What are the key skills and qualifications needed to thrive as a Telephone Operator Receptionist, and why are they important?

To thrive as a Telephone Operator Receptionist, you need strong verbal communication skills, attention to detail, and basic clerical knowledge, typically supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, office productivity software, and sometimes call management or scheduling tools is important. Excellent customer service, patience, and professionalism are standout soft skills for this role. These abilities ensure efficient call handling, positive first impressions, and smooth front-desk operations for any organization.
More about Telephone Operator Receptionist jobs
What states have the most Telephone Operator Receptionist jobs? States with the most job openings for Telephone Operator Receptionist jobs include:
What job categories do people searching Telephone Operator Receptionist jobs look for? The top searched job categories for Telephone Operator Receptionist jobs are:
Telephone Operator Receptionist jobs near you
Infographic showing various Telephone Operator Receptionist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 4% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Telephone Operator-Receptionist

Telephone Operator-Receptionist

McLaren

Flint, MI • On-site

$15.75 - $19.75/hr

Full-time

Posted 2 days ago

Job description

Job Title: Telephone Operator Receptionist
Department: Communications
Shift: Evening
Daily Work Times: Variable
Scheduled Biweekly Hours: 80
Position Summary:
Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.
Required:
  • High School Diploma or equivalent
  • Ability to operate related telephone equipment
  • 3 months experience utilizing Windows based functionality and programs
  • Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
  • Ability to maintain confidentiality

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.

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